InkCartridges

I purchased the refurbished ink cartridges it was 2 black and one of each of the other colors
The first one I used was black, and it worked fine, however none of the others work, our printer will not recognize them, I would like for you to reimburse me for them.
Thank you Margie Hewitt 587 Co Rd 57 E Bellefontaine, Ohio *******

ZERO star rating. Do NOT buy from inkcartridges.com – they are thieves. They sent me an 18-month expired cartridge (date printed right on the box). Multiple customer service agents gave me the same, well-rehearsed excuse and refused to send a new cartridge. Their 100% satisfaction guarantee is a blatant lie.

Ordered Cartridges 1st week of May, 3024 and still do not have them. I cannot get phone calls to go thru... always a recorder requesting to be called back. I have done this several times, No Call Back yet. I got thru the phone a month ago for the first and only time successful and they said the cartridges were backordered and I would receive them soon. It has been 2 months.

I placed an order on 2-29-24 and still have not gotten my order. Have tried every way I can think of to reach someone for at least a tracking # or see if it was ever sent. All calls only get a recording with a promise to call back and emails go unanswered. I would not recommend using this company.

Prices are great and you can earn a lot of miles with airline shopping buttons, but you never know how long it will take to get your order. It could take over a month.

If you try to call them, you probably won't get through. I emailed customer service asking for tracking 2 weeks after placing my order. No response. However, when I checked my account the next day, the order showed as cancelled. No email or notification of any sort.

My last delivery included 3 instances of lying as to when the shipment would arrive. It was over a week late and I had to spend over $40 from local vendors to be able to continue printing for work. Wish I had seen their terrible reviews before I started using them.

I sent a email last Wednesday May 1, re. Order # 02-*******, I have not got a response to the email yet. I have not received an email that this order has shipped so I know I can cancel! We are moving to our summer cottage for the summer so will not be home to receive it. I want the Order cancelled please and a credit on my credit care that was used, please.

I purchased 3 color and 1 black ink cartridge from them. I had to go back and forth with emails and finally they sent me the color cartridges 2 in one shipment and 1 in the other, This was after 6 weeks and several emails. They then asked me if I wanted to get a refund for the black cartridge which I told them I will, It is now 8 weeks later and NO black ink cartridge and NO refund! I tried calling the 800 number and of course on hold forever! Seriously stay away from them. Like the saying goes..."Learn from my mistake". I disputed with Paypal and won the dispute.

Try calling you get put on hold then in line for a callback that takes hours if at all. Submit contact us form, they never even acknowledge it. Emailed serveral times, never responded. The worst! Toners don't last as long as they used to either.

Today is 8/30/23 and there are multiple items that have still not been received from an order that was placed 7/29/2023 that were supposed to be shipped within 1-4 business days. When I initially placed my order, I received a shipment within a week with only part of my order and finally after calling multiple times, with no answer, and leaving multiple messages, with no call back, and emailing their Help Center, I finally got a response that the rest of my order was being shipped. When I got the 2nd package there were still items missing! Another round of calls and emails and here I am today wondering where is all my stuff? I used InkCartridges.com because there was a cash back offer through my bank, I will not do that again without checking reviews! Not worth it for remanufactured printer cartridges! So over this!

This company is poorly run, chaotic and undependable. If you are in a hurry to get new ink this is not the place for you.

I placed a $160 order 4 weeks ago. I needed the ink badly. When I finally received the package there were 3 cartridges missing. Contacting them is work. It took forever to be able to talk to someone about this. I was told this was a 'split' order and was assured the rest was on its way. I never received an email informing me about this split order. Nor have I received a tracking number for the missing 3 cartridges. Still waiting. I really hate to do this, but I may have to contact my bank to get a refund.

Horrible...I gave them 3 chances - and I couldnt be more disappointed, When they say-you can track your order right away...and they say " it ships in a few days" dont believe a word - you cant track it until they actually ship it - which, in my case, seems to be 3 months after I place an order Example, order placed in February,.,...I got an email on May 1st saying they are going to shiop my order...which i recvd May 5th...Order I placed on August 7...I got an order number 0 been waiting and caklled them today to be put on hold AND THEN TOLD ITS ON BACKORDER AND THEY HAVE NO IDEA WHEN THEY WILL RECV IT...SO NO IDEA WHEN I WILL EVENTUALLY RECV IT - SO I CANCEKLKLED MY ORDER AND AM NOW WAITING TO BE REFUNDED...had they told me WHEN I OPLACED THE ORDER THAT IT WAS ON BACKORDER,,,,THAT MIGHT HAVE BEEN A GOOD IDEA - BUT NO THEY DID NOT 0 UNTYIL I CALLED AND WAITED ON PHONE TODAY - THEY SYUCK - DONT BUY INK FROM INK.COM OR LD INK...SO UNHAPPY -

I was looking for ink for my Epson 7800 roll printer. One of the search returns was InkCartridges.com. After ordering on 12/20 I was contacted to be informed that the "items were not in stock and it would be 1-2 weeks to get them" I agreed and waited. No movement after 2 week in the order status. Tried to email, no response. Tried calling on 1/6. Incessant hold and them offered to leave a message. Was called back and put on hold several time by CSR who was "checking warehouse". Told still not in stock and could be another 1-2 weeks. Cancelled the order with CSR on phone. On 1/9 had not received confirmation of cancellation or notice of refund. Called again. On hold then left message, again. On return call CSR put me on hold again and finally came back to say cancellation was processing. On 1/10 the ink showed up. Cartridges are from Japan, made in Indonesia. Meanwhile I had ordered the ink on Amazon and am now trying to cancel before I end up with a double order.
Not using these guys ever again

I ordered from them. The boxes said toner. I opened three boxes. There was no toner inside. There were drums for brother printer in the box. The company doesn't want to take back open boxes. See below e mail from Jan at the company. He admits they used the wrong boxes
" Unfortunately, we will not be able to provide a return label if the package was not sent incorrectly, damaged or defective. Also, we're sorry about the indication on the box that says toner, we recently had a printing issue in the boxes that says toner outside but the inside item is drum"

I purchased 4 ink cartridges or this company & only one of them worked in my HP printer 5200. So I did save anything it probably cost me more. Ever again will I purchase from this company!