Lisa J.

Horrible customer service at addressing no solicitation request of customer. I unsubscribed from their emails over a year ago yet they continue to bombard me with emails about registering for auctions

I ordered from them. The boxes said toner. I opened three boxes. There was no toner inside. There were drums for brother printer in the box. The company doesn't want to take back open boxes. See below e mail from Jan at the company. He admits they used the wrong boxes
" Unfortunately, we will not be able to provide a return label if the package was not sent incorrectly, damaged or defective. Also, we're sorry about the indication on the box that says toner, we recently had a printing issue in the boxes that says toner outside but the inside item is drum"