On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So far so good. Definitely not like the cheesy rip you off sites that ask for a payment then say no additional info found. I will definitely save this site for future service if the need arise.
As soon as I sign up and place an order I'm told there's a security reach and my pswds have been exposd
I believe the first page said free report. After the search infotracer wanted payment for the search...?
It states that it is free. Your advertising is fraudulent.
Easy to use & navigating are was never made easier!
Too soon to know if my money was well spent or wasted
Very helpful source of reliable background information.
Well, I haven't yet been able to access the information I just paid for, so this review is only based on the fact that I was prompted to leave my opinion BEFORE actually knowing if it is actually of ANY value. Perhaps the offer of providing customer's opinion should be done AFTER they are provided what they are seeking..
Infotracer has the most complete report I could ask for. Thank you!
Haven't had an experience yet. I'm still waiting for the report
Easy and simple but prefer an option for a one time search vs monthly package
Haven't gotten started yet... and don't want a second month's charge...
I don't have any information yet, by which I can say.
I see that there are future charges that I did not get notice of or agree to. I will not pay. I screen printed this page if I need evidence of your misbehaving for the state attorney General.
Too early to tell. Just started. Great offer though. Wonder if it's really unlimited and what info they can provide.
I haven't gotten a title report yet and that's why I am paying for this
I feel that you are baiting me. Suggesting the search I did resulted in a find when in agree to your terms you don't even have the report for me and rerun again. I bet there is no information and I will report this as fraud if there isn't any data.
Im searching for the owner of this certain truck. Then I. Was thrown to people search.
I think I have gotten charged twice for the se search?
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members