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InfotracerReviews 7,612

3.1

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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!


infotracer.com
Boston, MA, United States
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Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
164
This company responds to reviews on average within 1 day

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Kentucky
1 review
0 helpful votes
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Good service
January 20, 2021

Found records I did not know existed and at this point in a timeline I have prepared it was a tremendous help.

Date of experience: December 21, 2020
Illinois
1 review
0 helpful votes
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Looking for my information and I am very much interested. Please send me the details on me.

Date of experience: December 20, 2020
Pennsylvania
1 review
0 helpful votes
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My driveing record has always been good in New Jersey but if there's been a problem I would have like to know by Mail or by email

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 19, 2020
New York
1 review
0 helpful votes
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Alexis Collins
January 16, 2021

She is the best at everything she help me amd my family with

Date of experience: December 17, 2020
Georgia
1 review
0 helpful votes
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SO far everything has gone smoothly but I have not reached the information I am looking for yet.

Date of experience: December 17, 2020
California
1 review
0 helpful votes
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Ok
January 15, 2021

Would be better to know day/time I would have come in contact with the person who tested positive.

Date of experience: December 16, 2020
Pennsylvania
1 review
0 helpful votes
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Good!
January 15, 2021

Good service by far. Fast and easy would recommend to others

Date of experience: December 16, 2020
Australia
1 review
0 helpful votes
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I am being asked for my opinion before I have tested it

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 15, 2020
Illinois
1 review
0 helpful votes
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Haven't even used it yet
January 14, 2021

Haven't even used it yet. Just logged on and this inquiry popped up. Need a chance to use it first.?

Date of experience: December 15, 2020
Illinois
1 review
0 helpful votes
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Scary
January 13, 2021

Scary. Not sure if I'm going to get what I need to get.

Date of experience: December 14, 2020
Louisiana
1 review
0 helpful votes
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I can't give a proper rating when I literally just spent the money and have received no information yet. I suggest you wait until the end of a session or even send an email asking for input.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 12, 2020
Minnesota
1 review
0 helpful votes
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I don't rate any service until i get results. Therefore, my rating is neutral

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 11, 2020
Maryland
1 review
0 helpful votes
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I'm a private detective so I used this site very frequently it's good

Date of experience: December 11, 2020
California
1 review
0 helpful votes
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I just started this subscription
January 8, 2021

I just started this subscription. I would like it to end before I am billed again please.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 9, 2020
Texas
1 review
0 helpful votes
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Only need one day look up info they set me auto for membership I don't need

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 4, 2020
North Dakota
1 review
0 helpful votes
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I have used this service for more than ten years. It is always great.

Date of experience: December 4, 2020
Florida
1 review
0 helpful votes
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I havent gotten anything done yet but happy so far. Ask me once I've worked with it more

Date of experience: December 1, 2020
Colorado
1 review
0 helpful votes
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Okay so far can't really judge until I get to use it more

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 30, 2020
Texas
1 review
0 helpful votes
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It looks like it's gonna be very helpful and the price is unbeatable

Date of experience: November 28, 2020
New Mexico
1 review
0 helpful votes
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Sneaking in an auto pay going forward, I will block it I only want my first inquiry

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 24, 2020