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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I absolutely know that this person is married and this says he is not. This seems like a scam website. I wouldn't have a problem if I didn't pay for this service but I did pay and you have inaccurate information. I'd like my money back!
Hi Eric,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I wanted to check the vin/ license plate of a used vehicle I wanted to purchase and I'm glad I came across this site. The information checked and I was able to also confirm some additional info I needed.
Hi Sherie,
We're happy to hear that you were able to find what you were looking for. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. If you need assistance, especially with your searches, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hello,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Would ever use this service again, paid to get a boiler plate break down of a generic car specification. Nothing useful
Hello Samuel,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It worked. Information was valid... what else can I say?
Hi Thomas,
Thank you for taking the time to give us a review. We're happy that the information you found on our site is valid. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I used this site to try to find out who owns the property we rent because I couldn't find the owner info on the county website. Turns out this website doesn't know anything that isn't already listed on the county website, so it's a waste of time and money.
Hi Alyssa,
We're sorry to hear that you could not find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Sucks took my money and then never gave me what I was looking for
Hello William,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We can confirm that your account has been canceled and refunded; our company will no longer bill you. Please expect the funds to reflect in 3 to 5 business days.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Spotty app and Information is to broad giving to many choices.
Hi Ronnie,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Paid to run plate numbers. It gave me the make/model of the car, not who owns it.
I can see the car myself, as the plates are attached to the car lol. The VIN can be seen from the windshield.
Give me a refund you psychos.
Hi Virginia,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We can confirm that your account has been canceled and refunded; our company will no longer bill you. Please expect the funds to reflect in 3 to 5 business days. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Mediocre at best i restaurants joshes restaurants and restaurants are you up north and are you doing the right thing lol
Hi David,
Thanks for leaving us a review. I think this is a review for a restaurant? Please be advised that Infotracer offers a variety of searches within the member's area; these searches may include:
Background Report, Criminal Records, Reverse Phone Search, People Lookup, Marriage/Divorce Records, Birth Records, Death Records, Reverse Email Search, Property Records, Relative Search, Deep Web Search, Asset Search, Neighborhood Check, Reverse IP, Business Search by Name, Unclaimed Money Search, and many more.
If you need assistance with your searches, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Easy to sign into. Very quick with responding. Courtesy, very helpful and easy to sign out of when done with research
Hi Candace,
Thank you for this excellent review! We're happy that you find our site easy to use and our customer service fast in responding. We work hard to meet expectations like yours, and we’re pleased to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The information is not current. The owner listed in the report is deceased and the property has been sold to a new owner, who is not listed in the report. In effect, I did not receive the information I requested.
Hi Frank,
We sincerely apologize if you could not find the information you were looking for on the site. We source our information from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Great job. Thank you for the quick and effortless solution to my technical issue, HIGH FIVE, Gold Star approved
Hello Ryan,
Wow! Thank you for the compliment! We're happy to hear that you were satisfied with customer service. We hope that you will also recommend us to others. Have an amazing day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
He was very helpful. I would like to speak to him next time incase I have another problem Highly recommend
Hi Antonia,
Thank you for taking the time to share your experience. We're happy to hear that you were satisfied with the assistance and that you will be recommending us to others. Please don't hesitate to let us know if you need further assistance. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
You advertised that I could see the owner of the vehicle on the report and it is not anywhere.
Hi Frank,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hi Kevin,
We're happy to hear that you found what you were looking for. We can confirm that your account is canceled. Rest assured, our company will no longer bill you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hi Jorge,
We're happy to hear that you found what you were looking for. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Please let us know if you need assistance, especially with your searches. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
When I couldn't find information I am looking for, the Customer Service helped me out and made me a special report.
Hi Ildiko,
Thank you for sharing your experience. We're happy to hear that you were satisfied with the assistance you received from our representative. We hope that you will also recommend us to others. Have a wonderful day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Not much information. I have multiple email addresses, multiple websites, multiple accounts all over, and you don't even have my old land line phone or cell phone number. Not impressed.
Hi Sandy,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi John,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315