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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Thanks for the info is a great site. I found what I was looking for, so my experience with your website is good.
Im looking for the name of the person that owns this truck along with his address and phone number. He ran my son over and trying to get information on this person.
Hi Karen,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
Upon checking, I can see that you already gave us a call. We can confirm that your account has been canceled; our company will no longer bill you. We have also processed a refund of $4.95; please expect the funds to reflect in 3 to 5 business days.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I received and a quick and detailed response to my query.
Hi Hayward,
Thank you for taking the time to give us a review. We're happy to hear that you were satisfied with the service. We hope that you will also recommend us to others. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I needed the name of who owns this vehicle for an accident. Did not provide any information.
Hi Valerie,
We're sorry to hear that you could not find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I didn't get any information I didn't already have. This site is useless.
Hi Sandy,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Didn't get the information that I needed. Quite displeased
Hi Valerie,
We're sorry to hear that you could not find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Never used it but I will give it a try I funny know what else to say
Hi Nancy,
Thank you for taking the time to give us a review. I'm sorry to hear that you never used the service. Your account has been canceled, but you still have access to it until April 24,2022. Please let us know if you need assistance, especially with your searches. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
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Hi Jonathan,
Thank you for taking the time to give us a review. Based on the stars you provided, it looks like you were not satisfied with your experience. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I know this person has an active warrant in Alabama and you are not showing it. Not what I wanted to see. So far, this is old information, seems like i wasted some money.
Hi Karen,
Thank you for taking the time to give us a review. Upon checking, I see that you've already reached out via email, and we've sent you the report you requested. If you need further assistance, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
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Hi Patrick,
Thank you for the five stars! If there's anything we can help you with, please call or send an email to askinfotracer@infotracer.com. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Did not help on what I need just what I could found in public records. Will not recommend
Hi Karen,
We sincerely apologize if you were not satisfied with the report you received. Upon checking, I can see that you already reached out via email, and we have provided the Title Information of the VIN you were searching for. Rest assured, your account has been canceled; our company will no longer bill you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Great experience, very easy to use and informative.
Hi Melissa,
We're happy to hear that you find our site easy to use and informative. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It doesn't show death certificate as your site said
Hi Marion,
While Infotracer is happy to offer instant Marriage/Divorce Records, Death Records, and Birth Records searches, we do not provide birth, marriage, divorce, or death documents/certificates/licenses. We are a public records provider, and our system allows you to look up publicly available vital records information conveniently.
If we can help you with anything else, please don't hesitate to email us at askinfotracer@infotracer.com. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Show nothing for my IP address. No reason given why. Nothing. Not helpful.
Hello Pd w.,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received.
This usually happens if:
1. The person is using a VPN (Virtual Private Network)
2. The person has a Dynamic IP address which means his/her ISP is assigning his device a temporary IP address only. Once the device is turned off and turned back on, the IP address will change, making it challenging to find the owner.
3. Additionally, network address translation (NAT) can be used to hide an entire IP address range from the outside world behind a single internet-accessible IP address. While it's likely coming from a personal home connection, the city may be correct for the ISP, but not the actual end-user that is a subscriber of that ISP.
4. Or it has been purposely removed/blocked for privacy, confidentiality, and security reasons by an individual or the state.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It should only show the specific person ur looking up not everyone with the same name
Hello Lacey,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hi J,
We're happy to hear that you're satisfied with the customer service. We hope that you will also recommend us to others. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
There are current arrests on this person at least 17 and there are at least 56 prior convictions and only 1 is shown.
Hi Mary,
We appreciate your feedback, and we're sorry to hear that the information you received was incomplete. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I can't believe that is the information they gave me. That information was already given to me for free by the wayside that referred me to infiltracer. I want a refund. Unless I am provided with some actual useful information this rating will stay one star.
Hi William,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We can confirm that your account has been canceled and refunded; our company will no longer bill you. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It was advertised that I would receive the owner's information and I did not
Hi Brian,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We can confirm that your account has been canceled and the refund processed; our company will no longer bill you. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Glad no personal owner name or address info populated!
Hi Sandra,
We're happy to hear that you're satisfied with the service. We hope that you will also recommend us to others. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Adriana,
Thank you for your amazing review. We're happy to hear that you're satisfied with the service. We hope that you will also recommend us to others. Have a nice day ahead, and stay safe!
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315