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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
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Not any info about the recurring bill!?
I want to know how to cancel future charges?
Supposedly there was a "report" generated when I signed up. But, after clicking "access this report", I discover I have to generate the report all over again! Very misleading and frustrating. I will not continuing my membership.
The site took 3 times to process my PayPal payment. I think I may have paid twice!
Would like more detailed information but it's okay
Some of the relatives are incorrect, only need to inquire about date of divorce to complete application for passport
You only allow memberships to start with this site. You make money off people not turning off the memebership function. Y'all suck. Eat a $#*!.
You have not provided any info, you are asking for feedback l, you snuck in reoccurring payments in fine print, and now I appear to have to repeat my search now that I have paid(meaning the first search was fake).
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So far so good haven't tried you yet. The price was fair.
My report was ready... As soon as you process the payment, you direct me to a completely different page where I have to do the search all over again. Once I'm done I am cancelling. The tricks used to get people to sign up is unfair
I'm searching my own accounts bc I have pictures I would like to have Google and iCloud and Microsoft livevi believe. These are pics from the last few years and they are very important and sentimental to myself and my children.
I just paid for the county be nice if you let me view my report
The application, rules and agreements are easy to understand and straightforward. When it starts off like that, you know that you are working with professionals!
Answer: This site sucks and yes I believe it's a scam why can't they find the data they try and force you to key more fir the sane information I want a dam refund!