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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The site claims to find information but after I pay it says there are no records...that's some bull$#*!
Awesome job. Everything I need to find it's always there that you provide the information. Keep up the good work. I will continue to recommend this to other customers.
Hi Abel,
Thank you so much for your feedback! We're glad you find everything you need with us, and we truly appreciate your recommendation to others.
We'll continue to do our best to provide great service, and we look forward to serving you again!
Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It was quick and easy to access. I appreciated how I could cancel the service after I received the report and avoid the hassle of re-enrollment. Thank you.
Hi Katherine,
Thank you for your positive feedback! We're glad the process was easy for you and that the cancellation option made things more convenient.
If you need anything else, feel free to reach out anytime!
Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hi Hleb,
Thank you for your rating! Please know that we are constantly working to improve. If you have specific concerns or need further clarification, please feel free to reach out or send an email to askinfotracer@ask.infotracer.com. We’re here to help.
We look forward to hearing from you again. Have a nice day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
This was a very easy process and quick response and would utilize again
Hello Timothy,
Thank you for the 5-star review! We're thrilled you had a smooth and fast experience with our service. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So, thank you for your kind words; we look forward to seeing you again.
Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Paid for nothing. Didn't give me info it said if I paid. Scam!
Hello Jennifer,
Thank you for your feedback. I'm sorry we could not provide the information you needed. This is not the kind of experience we wanted you to have.
Everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.
I want to turn things around and help you get the necessary information. If you’d like, we can schedule a call as soon as you are free, or you can email us at askinfotracer@ask.infotracer.com. Rest assured, we’re here to help you.
I look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hello Wendy,
Thank you for your positive feedback! We're glad you are satisfied with the information we provided. We work hard to meet your expectations and are happy to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It's was wonderful and helpful for my research. I think they could update alittle on the thing but overall it was really good
Hello William,
Thank you for the 5-star review! We're delighted our service was wonderful and helpful for your research. We appreciate your feedback on updates and will definitely consider it for future improvements. Again, thank you for your kind words!
Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Don't know how I'm getting two people from one phone number. With the one I'm looking for having no infirmation. But the other one having some? And why is there another phone number when I'm looking for a completely different one?
Hello David,
Thank you for your review. I'm sorry you're dissatisfied with the report you received. We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.
To learn more about where we get data from, please visit https://infotracer.com/faq/.
Rest assured, we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
So far. Seems legit. Better than the others I have tried. Cheers.
Hello Roger,
Thank you so much for your positive feedback! We're thrilled you found our service straightforward and efficient. It's great knowing we stand out from the others you've tried.
If you need further assistance, please do not hesitate to contact us at your earliest convenience. Have a great day, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
A valid working phone number was not available, and this is what I needed.
Hello Christiana,
Thank you for sharing your feedback. I’m sorry you did not find the information you were looking for. We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.
To learn more about where we get data from, please visit https://infotracer.com/faq/.
Please be advised that your account is active and will renew on February 13,2025. If you wish to cancel, please give us a call or send an email to askinfotracer@ask.infotracer.com. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Useless information cancel subscription I do not need this info...I need owner
Hello Joyce,
Thank you for your review. We sincerely apologize we could not provide the owner's information of the vehicle you were searching for.
I have also searched on my end to see if I could help yield the results for the License Plate you were searching for, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.
Our records show that your account has been canceled, and you will not see any future charges from us. The payment made will allow you access until 02-12-2025. Rest assured, we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hello Abbey,
Thank you so much for your positive feedback! We're thrilled you had a great experience and are happy with the service. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So, thank you for your kind words; we look forward to seeing you again.
Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
She has been arrested sitting in jail in ritchie county wv on $15,000 cash only bond
Hello Sharyn,
I'm sorry about the inaccuracy of our report. We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.
To learn more about where we get data from, please visit https://infotracer.com/faq/.
Additionally, active court hearings and outstanding arrests/warrants are not presumed to be open to the public as these are ongoing state processes. We can only provide you with previously served and completed court, arrests & warrants records.
Rest assured, we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I was looking for specific information that was listed before purchase and now I can't access or see it.
Hello Jess,
Thank you for your review. We sincerely apologize we could not provide the information you needed. Please know that everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.
I want to turn things around and help you get the necessary information. If you’d like, we can schedule a call as soon as you are free, or you can email us at askinfotracer@ask.infotracer.com. Rest assured, we’re here to help you.
I look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Not sure how accurate this info is. I am getting a different name than the person's name given for the number Supposed to belong to a fraud investigator of the FTC.
Hello Chuck,
I appreciate you leaving feedback. We gather data from various sources, including courthouses, white page databases, vital records registries, social networks, archives, and other public record sources. As a result, some of the records we acquire may have errors. We cannot guarantee the accuracy or completeness of any records because they come directly from other sources and also due to legal state restrictions that are not in our control.
To learn more about where we get data from, please visit https://infotracer.com/faq/.
I can confirm that your account has been canceled as requested. Rest assured, our company will no longer bill you. The payment made will allow you access until February 12,2025.
If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Not as detailed as advertised or from other web id sites for the same car
Hello Blue,
Thank you for your review. I'm sorry you're dissatisfied with the report you received. We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.
To learn more about where we get data from, please visit https://infotracer.com/faq/.
Rest assured, we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It was a waste of my money and How did you get the person I searched contact off my phone there's noway anyone knows that nickname it's only in my phone I believe this is something of a concern and will be pushing to have this looked into
Hello Tosha,
I'm sorry our service did not meet your data needs. We value your privacy, and we do not have access to your personal contacts.
Additionally, we do not notify anyone of any search you conduct within our member's area. The only way someone will know what you are researching is if you give them direct access to your account.
I can see that you were trying to find information on an email address. We sincerely apologize, but we were unable to find any additional information on your request within our database.
This may happen if the email address is under any of the following conditions:
(1) is a dummy/system-generated email;
(2) has been added to the Do Not Email List;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.
Rest assured, we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Person arrested shows up with no arrest record so I'm disappointed I spent the money to see the report. I know for a fact he was arrested.
Hello Erin,
Thank you for sharing your feedback. I'm sorry you did not find the information you were looking for. I understand how frustrating it must be not to get the accurate information you need. We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.
To learn more about where we get data from, please visit https://infotracer.com/faq/.
I want to turn things around and help you get the necessary information. If you’d like, we can schedule a call as soon as you are free, or you can email us at askinfotracer@ask.infotracer.com. Rest assured, we’re here to help you.
I look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
This is not accurate at all you have to keep spending money to get the information that you are looking for.
Hello Sheritha,
Thank you for sharing your feedback. I'm sorry our service did not meet your data needs. This is not the kind of experience we wanted you to have.
I can see you were trying to find information on a license plate, and we were able to provide results. What specific information are you looking for?
I would love to turn things around and make it right if I can. Please reach out to me at askinfotracer@ask.infotracer.com or give me a call at +1 833-922-2315. I look forward to hearing from you. Have a great day ahead, and stay safe.
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Keith,
Thank you for your feedback. I’m sorry you did not receive the information you needed.
Please know that all customers are welcome to run a Preliminary search. The preliminary search accesses people's databases simply to verify that the person exists in the United States. This information is provided as reference material only. Search results obtained from the Preliminary Search may not match those obtained in the member’s area based on the same search parameters.
While we strive to provide accurate information, publicly available data can vary, and some records may be incomplete due to state regulations. We appreciate your understanding.
Please let us know if there's anything else you need assistance with. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315