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InfotracerReviews 29,653

3.2

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infotracer.com
Boston, MA, United States
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Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
709
returns
43
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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So far so good!
June 26, 2020

So far so good!

Date of experience: May 27, 2020
North Carolina
1 review
0 helpful votes
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When my card didn't work, they offered me a seven day trial for $1. For that I am thankful. Memory loss isn't fun. So I'm looking up plus family and friends

Date of experience: May 27, 2020
Germany
1 review
0 helpful votes
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Thanks
June 26, 2020

Thanks

Date of experience: May 27, 2020
Indiana
1 review
0 helpful votes
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Ok
June 26, 2020

Ok

Date of experience: May 26, 2020
California
1 review
0 helpful votes
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***
June 25, 2020

***

Date of experience: May 26, 2020
California
1 review
0 helpful votes
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So far so good
June 25, 2020

So far so good

Date of experience: May 26, 2020
Florida
1 review
0 helpful votes
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Good
June 25, 2020

Good

Date of experience: May 26, 2020
Germany
1 review
0 helpful votes
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Nixe
June 25, 2020

Nixe

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Should implicate status of court records

Need a guarantee before purchase

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 26, 2020
Florida
1 review
0 helpful votes
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So far so good
June 25, 2020

So far so good

Date of experience: May 26, 2020
Kentucky
1 review
0 helpful votes
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Bad times
June 25, 2020

Bad times

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 26, 2020
Vermont
1 review
0 helpful votes
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I've paid and I am still not sure if the information I need is available here.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 26, 2020
California
1 review
0 helpful votes
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I've used each site there is and each one was inaccurate or even worse. I'm hoping you're the real deal.

Date of experience: May 26, 2020
New Jersey
1 review
0 helpful votes
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Ok
June 25, 2020

Ok

Date of experience: May 26, 2020
California
1 review
0 helpful votes
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I'm learning about it right now but so far so good

Date of experience: May 26, 2020
Washington
1 review
0 helpful votes
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So far, so good
June 25, 2020

So far, so good

Date of experience: May 26, 2020
Nevada
2 reviews
0 helpful votes
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Good
June 25, 2020

Good

Date of experience: May 26, 2020
North Carolina
1 review
0 helpful votes
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Nice
June 24, 2020

Nice

Date of experience: May 25, 2020
Luxembourg
1 review
0 helpful votes
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Good, so far
June 24, 2020

Good, so far.

Date of experience: May 25, 2020
Texas
1 review
0 helpful votes
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Good
June 24, 2020

Good

Date of experience: May 25, 2020