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InfotracerReviews 29,653

3.2

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infotracer.com
Boston, MA, United States
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Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
709
returns
43
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Good so far
June 24, 2020

Good so far

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 25, 2020
Bulgaria
1 review
0 helpful votes
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Доволен клиент
June 24, 2020
Updated review

O. K. В въпреки, че не получих необходимата ми информация, съм доволна от качеството на Вашата услуга.

Date of experience: May 25, 2020

O. K
June 23, 2020
Previous review

O. K.

Date of experience: May 24, 2020
Utah
1 review
0 helpful votes
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?
June 24, 2020

?

Date of experience: May 25, 2020
Nebraska
1 review
0 helpful votes
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So far so good
June 24, 2020

So far so good

Date of experience: May 25, 2020
Washington
1 review
0 helpful votes
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Good
June 24, 2020

Good

Date of experience: May 25, 2020
Spain
1 review
0 helpful votes
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Cool!
June 24, 2020

Cool!

Date of experience: May 25, 2020
Oklahoma
1 review
0 helpful votes
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Nice
June 24, 2020

Nice

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 25, 2020
Thailand
1 review
0 helpful votes
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Hard to login initially...
June 24, 2020

Hard to login initially... After I paid the system tried to make me pay again to get the report.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 25, 2020
California
1 review
0 helpful votes
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Good
June 24, 2020

Good

Date of experience: May 25, 2020
Texas
1 review
0 helpful votes
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Reliable info and fast results
June 24, 2020

Reliable info and fast results. I needed a license plate traced and it gave me the info I needed and then some!

Date of experience: May 25, 2020
Qatar
1 review
0 helpful votes
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Good
June 24, 2020

Good

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 25, 2020
Texas
1 review
0 helpful votes
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Not bad
June 23, 2020

Not bad

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 24, 2020
Florida
1 review
0 helpful votes
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Okay
June 23, 2020

Okay

Date of experience: May 24, 2020
California
2 reviews
0 helpful votes
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Xxxx
June 23, 2020

Xxxx

Date of experience: May 24, 2020
Minnesota
1 review
0 helpful votes
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Lol
June 23, 2020

Lol

Date of experience: May 24, 2020
California
1 review
0 helpful votes
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So far, so good!
June 23, 2020

So far, so good!

Date of experience: May 24, 2020
Massachusetts
1 review
0 helpful votes
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No
June 23, 2020

No

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 24, 2020
New Jersey
1 review
0 helpful votes
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Good
June 23, 2020

Good

Date of experience: May 24, 2020
Germany
1 review
0 helpful votes
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This site needs to ensure better accuracy and stop charging for extra and allow better searches.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 24, 2020
Texas
1 review
0 helpful votes
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Awesome
June 23, 2020

Awesome

Date of experience: May 24, 2020