From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
Easy to use & navigating are was never made easier!
Too soon to know if my money was well spent or wasted
You have to go through a lot of trouble just to check a license plate
I havnet got to the report yet and dont know. But i am first looking up myself because i suspect ID theft.
I had to redo an account because it doesn't allow you to add previous names to get accurate information
Smooth as you could possibly expect
Haven't had time to look at the report yet
More earlier disclosure of costs. Just looking to do a one time event.
I found out a friend of mine died on October 2. I didn't want to trouble his family by asking for the specifics about the cause of death so I googled his name and search public death records. It should be a free public record. All of the free sites have been blocked,( seriously I have found absolutely not one free public record site), this is the only one I could find that could give me immediate information! However, this company charges $4 and then insists on a RECURRING $20/mo Fee.
BE WARNED
Haven't gotten too far yet to give an accurate answer
Im not sure how to rate yet. Haven't received the report yet
Very helpful source of reliable background information.
Amazing service. High-quality information. Excellent customer service
Difficult to search and navigate the main page for results of the reverse search and a summary of the implications. The page is overloaded with clutter. I personally almost said "$#*! it" and would have used another service provider.
I have tried other services - say the same as you and then no marriage in, death is yes, sex is Male for my wife, etc. I hope you have dates at least. If not will call and cancel.
Payment went through, didn't take forever to load :)
It was advertised as free but it is a monthly charge after the initial charge of $3.95.
Too many steps prior to seeing what I've payed for
Been at this for 20 minutes so far and still don't have the simple information that I'm looking for
I already submitted the information I was searching for and now it wants me to redo it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members