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InfotracerReviews 29,075

3.1

From the business

Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!


infotracer.com
Boston, MA, United States
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Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
664
returns
43
This company responds to reviews on average within 1 day
California
1 review
0 helpful votes
Follow Jennifer R.
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I havent gad time to use this site yetsince i just joined 3 minutes ago so I dont know it it is reliable yet or if i like it. Ask me again after I do a search.

Date of experience: November 7, 2020
Michigan
1 review
0 helpful votes
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Not sure yet but had trouble signing up for this ap.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 7, 2020
Colorado
1 review
0 helpful votes
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Haven't found out anything
December 7, 2020

Haven't found out anything. I don't wish to submit are subscribe for your services.

Date of experience: November 7, 2020
Nevada
1 review
0 helpful votes
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So far so good
December 7, 2020

So far so good. Definitely not like the cheesy rip you off sites that ask for a payment then say no additional info found. I will definitely save this site for future service if the need arise.

Date of experience: November 7, 2020
Pennsylvania
1 review
0 helpful votes
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I've not done much and received nothing yet so this request is premature

Date of experience: November 6, 2020
Colorado
1 review
0 helpful votes
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You have not given me any information yet! Let's do this

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 6, 2020
Texas
1 review
0 helpful votes
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Your residence info is totally wrong
December 5, 2020

Your residence info is totally wrong. I've never lived in Texas, ever.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 5, 2020
Georgia
1 review
0 helpful votes
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As soon as I sign up and place an order I'm told there's a security reach and my pswds have been exposd

Date of experience: November 5, 2020
Nevada
1 review
0 helpful votes
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I believe the first page said free report. After the search infotracer wanted payment for the search...?

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 5, 2020
California
1 review
0 helpful votes
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I just obtained access...
December 5, 2020

I just obtained access... literally 3 seconds ago. Why ask me BEFORE i have a chance to "experience so far"
I hate it when sites do this. Its stupid. The timing of the pop-up is so annoying. I hope you're not paying for this marketing research.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 5, 2020
Arkansas
1 review
0 helpful votes
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..
December 4, 2020

..

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 4, 2020
Washington
1 review
0 helpful votes
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It states that it is free
December 4, 2020

It states that it is free. Your advertising is fraudulent.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 4, 2020
GB
2 reviews
2 helpful votes
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Clear and straightforward, but still nervous in case there is a "catch"! Hope you are genuine and able to give correct results. Stay safe from Covid!

Date of experience: November 4, 2020
Illinois
1 review
0 helpful votes
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I am waiting to use the app
December 3, 2020

I am waiting to use the app. I'll let you know later.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 3, 2020
Indiana
1 review
0 helpful votes
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.
December 3, 2020

.

Date of experience: November 3, 2020
Texas
1 review
0 helpful votes
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12345
December 3, 2020

*******

Date of experience: November 3, 2020
Texas
1 review
0 helpful votes
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It has been magnetic I just can't believe the accuracy thank God for this service!

Date of experience: November 2, 2020
Pennsylvania
1 review
0 helpful votes
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Thank you for making it easy affordable and accessible

Date of experience: November 2, 2020
California
1 review
0 helpful votes
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No information was given after I created my password about signing in

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 2, 2020
Colorado
1 review
0 helpful votes
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.
December 2, 2020

.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 2, 2020