From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
More info is needed. LinkedIn or social media addresses
Found what I Needed. Seemed fairly easy. I would use this site again in the future
Hi Joseph,
Thank you for the lovely review! We are delighted that you like the service and find it a good source of information. If you have any questions, comments, or suggestions, pls feel free to reach us at askinfotracer@infotracer.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
My SS Nr is 600-34-0936 you do show my personal addresses and phone numbers - for your records which don't SHOW - i was married twice 1st to SHARON. M GRAY in 1989 -0r 1990 in Phoenix AZ and the 2nd was to ELIZABETH. H. WEBB her name may show as last name BLACK from her 1st marriage in 1998 or 1999 in Los Angeles, not a problem as you also don't show anything negative on myself -which is what i was looking for ~just usual useless traffic tickets etc
Hi Alexander,
Thank you for the five stars! We're happy you're satisfied with the service. Please let us know if you need further assistance, especially with your searches, and we'll be more than glad to help. Have a great day ahead, and stay safe!
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
This person has been arrested and it is not showing up.
Hi Julie,
Thank you for sharing your review. We regret your experience didn't match your expectations.
Unfortunately, some information might not be readily available since we deal with public records online. There is no guarantee, as you can also find in our FAQs>Data Questions: https://infotracer.com/faq/.
If you wish, we can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
You can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you. We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Didn't given me owners name after it said it would before I paid
Hi Joanna,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at askinfotracer@infotracer.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Have a great day ahead!
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
This site is a joke! I did a search on Jeffrey Franco age 61, everything I looked at on him shows not on file, yet he owns his own business and was married for three years, divorcing in January 2022 filed and granted at that time and has a protective/restraining order against him. This is a RIP OFF REPORT for $4.95
I do investigative work and Skip-Tracing for a living and was considering your business and signing up for a monthly fee but your searches ARE NOT CURRENT! I WANT A REFUND ON MY ACCOUNT PLEASE!
Hi Rick,
Thank you for the review. Please know that we collect our data from public data sources, which may contain some inaccuracies.
Unfortunately, we can't guarantee complete or accurate information because publicly available information varies. You can also find this in our FAQs>Data Questions: https://infotracer.com/faq/.
This experience we don't want our customers to have. Rest assured, we'll further improve our services.
I canceled your subscription and went ahead to process a refund of $4.95, as requested. Please expect this to reflect in 3 to 5 business days. Your account is now deactivated, and your email removed from our mailing list.
If you have any questions, comments, or suggestions, pls feel free to reach us at askinfotracer@infotracer.com. Have a great day ahead!
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
You made me pay knowing you did not having any info to provide me
Hi Krystynna,
We're sorry to hear that there was no information available with the email you were searching for. This happens if the email address is under any of the following conditions:
(1) is a dummy/system generated email;
(2) has been added to the Do Not Email List;
(3) has been purposely removed for privacy, confidentiality, and security reasons by an individual or the state.
We can confirm that your account has been canceled. Rest assured, our company will no longer bill you. Please let us know if you need further assistance, especially with searches.
Have a nice day ahead, and stay safe!
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Quick response, but was unable to locate and give information I asked for
Hi Sheila,
Thank you for the great review! We are excited that you find the service quick and easy to use.
If you have any questions, comments, or suggestions, pls feel free to reach us at askinfotracer@infotracer.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead.
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum
Hi Paolo,
We see your rating and want to know how we can assist you best. We look forward to hearing about your experience.
For your questions, comments, or suggestions, pls feel free to reach us at askinfotracer@infotracer.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead.
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Very detailed information on people that I was looking for
Hi Le le,
Thank you for the excellent review! We are delighted that you like the service and find it a good source of information.
If you have any questions, comments, or suggestions, pls feel free to reach us at askinfotracer@infotracer.com.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
When I initially did a search it told me that there was social media found, relationships, D. O. B and address and full name. When I subscribed, I found that this was untrue
Hi Clairy,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. We're sorry your experience didn't match your expectations.
Unfortunately, some information might not be readily available since we deal with public records online. There is no guarantee, as you can also find in our FAQs>Data Questions: https://infotracer.com/faq/.
If you wish, we can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
You can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you. We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Doesn't work!
Gives wrong vehicle!
Junk site!
Want to cancel my order!
This is useless!
Hi Ronda,
We're sorry to hear that you found the report you received was primarily useless.
Unfortunately, some information might not be readily available since we deal with public records online. There is no guarantee, as you can also find in our FAQs>Data Questions: https://infotracer.com/faq/.
If you wish, we can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
You can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you. We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Nice, it's my first time using this service. I think I like
Hi Gail,
Thank you for the five stars! We're happy you're satisfied with the service. Please let us know if you need further assistance, especially with your searches, and we'll be more than glad to help. Have a great day ahead, and stay safe!
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Wow! When you think you know someeone you could trust. I'm glad that you're here for people like me.
Hi Scottie,
Thank you for the positive feedback. We are delighted that you like the service and continue to find it helpful.
If you have time, please reach us at askinfotracer@infotracer.com for any comments or feedback you want to share. We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I need name of owner to move vehicle from in front of my home.
Hi Jeanie,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at askinfotracer@infotracer.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Have a great day ahead!
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Too much bad info! You have me down for wrong addresses, wrong court records, wrong phone numbers, etc. You better clear this up or someone will get the wrong info that could seriously cause me harm!
Hi John,
Thank you for sharing your feedback. We're sorry your experience didn't match your expectations. Unfortunately, some information might not be readily available since we deal with public records online. There is no guarantee, as you can also find in our FAQs>Data Questions: https://infotracer.com/faq/.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askinfotracer@infotracer.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Awful experience. Useless website... when it actually works. Lots of clickbait about important things, like maybe your pedo husband being arrested which means that maybe the coast is clear, but then the report after and hour of glitches turns up nothing after saying that things were found. What a waste of money
Hi Jacqueline,
Thank you for sharing your feedback. We're sorry your experience didn't match your expectations. Unfortunately, some information might not be readily available since we deal with public records online. There is no guarantee, as you can also find in our FAQs>Data Questions: https://infotracer.com/faq/.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askinfotracer@infotracer.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Good job you did well in providing me the report I paid for.
Hi Mark,
Thank you for the five stars! We're happy you're satisfied with the service. Please let us know if you need further assistance, especially with your searches, and we'll be more than glad to help. Have a great day ahead, and stay safe!
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I would like to have the report now. Not in 1 or 2 hours
Hi Andrea,
We're sorry that we were not able to provide the report immediately.
Unfortunately, some information might not be readily available since we deal with public records online. There is no guarantee, as you can also find in our FAQs>Data Questions: https://infotracer.com/faq/.
However, we see that you already got the report in your email, and we hope you are satisfied with the information provided by our Our Expert Team of Researchers.
If you need further assistance, please do not hesitate to contact us at askinfotracer@infotracer.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It was fast and easy I didn't experience any difficulties whatsoever
Hi Order M.,
Thank you for the five stars! We're happy you're satisfied with the service. Please let us know if you need further assistance, especially with your searches, and we'll be more than glad to help. Have a great day ahead, and stay safe!
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sandra,
Thank you for sharing your review. We regret your experience didn't match your expectations. Unfortunately, some information might not be readily available since we deal with public records online. There is no guarantee, as you can also find in our FAQs>Data Questions: https://infotracer.com/faq/.
If you wish, we can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
You can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you. We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315