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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Being forced to comment on my experience on SiteJabber is a nuisance.
Very thorough and very professional. Quick and safe. Very satisfied.
Hi Bobbie,
We're happy to hear that you're satisfied with customer service. We hope that you will also recommend us to others. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The only information needed was the registered owner. You didn't supply that information.
Hi Steven,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Greathruwiegrusi3hrhriehrjxkebt fjeb gje fievdiw fine fievrijt. Fiwvgjwi tkbg eob
Hi William,
Thank you for taking the time to give us a review. We're happy to hear that you're satisfied with the service. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Report was cheap and super easy to look through, all the information I needed was there and even more than I was looking for too.
Hi Katarina,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
$#*!ty experience, too expensive, wrong information
Hello Hope,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Very easy and efficient loved how conventional and convenient it was
Hi Sheena,
Thank you for your review. We're happy to hear that you're satisfied with the service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The experience was good but the results sucked. Didn't offer any information
Hi Bruce,
We sincerely apologize if you could not find the information you were looking for on the site. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Still investigating validity of this detailed information.
Hi Glen,
Thank you for taking the time to give us a review. If you need assistance, especially with your searches, please don't hesitate to give us a call or send an email to askinfotracer@infotracer.com. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The 7 day unlimited search option is nothing more than a generic window sticker when the vehicle is new. It shows you nothing in regards to the specific vehicle for the VIN number entered. Save your money and time and stick to Carfax, it's reliable and easy to read, InfoTracer is a rip off.
Hello Jamie,
We're sorry to hear that you're not satisfied with the report you got on the site. I can see that you've already reached out to customer service and we sent a custom report. I hope that we were able to provide what you needed this time. If you need further assistance, please let us know. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I got the information I wanted easily and inexpensively
Hi Debra,
Thank you for this fantastic review. We're happy to hear that you find our service easy to use and inexpensive. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Super helpful and timely with solving my problem. Very satisfied and great support person.
Hi John,
We're happy to hear that you're satisfied with customer service. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I was very pleased with Sey she was very professional and patience and very informative.
I wish there was more people like her in the world
Your company do really have a gem. Thank you so much Paul Thompson
Hi Paul,
Thank you for your review. I'm happy to hear that you're satisfied with Sey's assistance. I'll make sure she reads your comment; this will surely make her day. If you need further help, please don't hesitate to let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
None is a bad thing but it doesn't work for you tomorrow and tomorrow morning and I can do that until I can find a
Hi Karen,
Thank you for your review. We would love to hear more about your experience, and we can use your valuable feedback to deliver an even better experience next time!
Please reach out to our Voice of Customer Team at askinfotracer@infotracer.com with any further comments or suggestions you wish to share. We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Not much information - the person he/she is using to be scammed is widely used, so expected a bit more info
Hi Shelley,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Quick easy set up quick results price for the trail run
Hi Mike,
Thank you for this excellent review. We're happy to hear that you're satisfied with the service. We work hard to meet expectations like you, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Please cancel my membership. It worked to my satisfaction and I no longer need it. Thank you!
Hi Wayne,
We're happy you're satisfied with the service. I can confirm that your account is canceled. Rest assured, our company will no longer bill you. If you need further assistance, please let us know. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
You claimed it would have owner title information and this is not listed. Inwant my money back, this is a scam
Hi Meredith,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We can confirm that your account has been canceled; our company will no longer bill you. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Great loved the information will recommend to friends
Hi Danny,
We're happy to hear that you loved the information you received and that you will be recommending us to others. The whole team will be glad to hear what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. If you need further assistance, please let us know.
Have an amazing day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Looking to see Owns the vehicle all that information I could get on my own by looking at the car and getting the Vin number
Hi Ralph,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We can confirm that your account has been canceled; our company will no longer bill you. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Anastasia,
We sincerely apologize for what happened. This is not an experience we want our customers to have. I'll make sure to review what happened during your contact with us. Rest assured, that we do not force our customers to leave their reviews on Sitejabber. It should always be of your own free will. Let me know if you need further assistance. Have a great day ahead!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315