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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Dont like it at all does not provide info it says will. Not good
Search found nothing.
Used a different site found arrest records and lots of info.
Will not recomend
Hi Brooks,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I had no problems and I am very grateful. Thankyou for the amazing stress free experience!
Hi Amy,
Thank you for this excellent review! We're happy to hear that Cath made it a stress-free experience for you. We hope that you will also recommend us to others. Have a lovely day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I would be fine with the service if I could log back in. But I can't so I kind of want my money back.
Hello Holly,
I'm sorry to hear that you're unable to log in to your account. I just sent you a reset password link. This will be accessible for 24 hours. If you're still unable to log in, please give us a call or send an email to askinfotracer@infotracer.com. Rest assured, we're here to help. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Not good, not good, not good, not good, not good, not good, not good, not good, not good, not good, not good, not good, not good, not good, not good, not good.
Hi Dena,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
We had a nice conversation and he helped me with my concerns!
Hi Judy,
We're happy to hear you had a nice conversation with the representative you spoke with. Customer service is our No. 1 priority, and we're glad we hit the mark for you. Have a lovely day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Able to get the information I needed on the vehicle I requested.
Hi Robert,
Thanks for this amazing review! We're happy you found the information you needed. We work hard to meet expectations like yours, and we're pleased we hit the mark for you. Please let us know if you need assistance, especially with your searches. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Great associate, was very helpful and help me solve my problem really fast
Hi Jonaris,
Thank you for your kind words. We're happy you're satisfied with customer service. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Please let us know if there's anything else we can help you with. Have a fabulous day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Didn't get the information I needed, I wasted my money
Hi Rocio,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I only did the one search and this popped up and wont let me even finish reading until i rate so i dont really know if its a good app or not
Hi Lydia,
We sincerely apologize for the early survey. We hope that you were able to find the information you need. Please let us know if you need assistance, especially with your searches. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The tag number that was presented was a mississippi tag with pike as the city, but this report has layfayette LA.
Hi LaQuintta,
We sincerely apologize for what happened. We would love to check on this for you. Kindly give us a call or send an email to askinfotracer@infotracer.com. We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It told me if I paid it would give me name address and all that stuff I paid and it didn't give me $#*! what typa joke is this
Hi Maryana,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Great. Good, fun, nice, like. Travel... Fir off g it f to gd
Hi Brian,
Thank you for this excellent review! We're happy to hear that you're satisfied with the service. We hope that you will also recommend us to others. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Dont like the website, no details, needs more info I had found cheaper websites
Hi Carol,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the service. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It stated of I paid for report it would give owners name bur not true. Wanted another 14.94 for report with name. Scam
Hi Nichole,
We understand how disappointed you must be, which we don't want our customers to feel. We'll be more than happy to uncover the information you need at no additional cost. The notifications regarding additional fees of $9.00-$25.00 for the Premium Reports are optional add-ons only. You can exit out of the pop-up notification, and it will continue to run the search without any additional fees.
We hope that you will give us a chance to turn things around. Please give us a call or send an email to askinfotracer@infotracer.com. Rest assured, we're here for you.
Looking forward to hearing from you soon! Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The link says FREE Texas license plate lookup I was charged $2.95. What's up with that and I don't even get the full report as it said I would?
Hi James,
Please note that all customers are welcome to run a preliminary search for free and this will provide a preview of the possible results available when you subscribe to our services. Nonetheless, providing and maintaining quality information requires fees for access, collections, updates, and sorting which is why our reports are not for free.
We're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Didn't find the guy I'm looking for pretty sad tho;(
Hi Liu,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Ty for all your help in getting my money back after I was hacked. Very pleasant experience.
Hi Skye,
You're welcome! We're happy to hear you had a pleasant experience. Have a fabulous day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Very easy to use and was super fast to use was ery happy to find the information I needed thanks guys
Hi Travis,
Yey! We're happy you found the information you needed. This is an experience we always want our customers to have, and we're delighted for you. Please let us know if we can assist you with anything else. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Nothing found and at least her addresses should be available, very disappointing
Hello Hillary,
We sincerely apologize if you were not satisfied with the report you received. Please know that we are working hard on improving our international searches. Rest assured, we will do our best to improve in the future. Please let us know if you need anything further. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Susan,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315