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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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You never made it clear I would be charged ongoing.
So far, so good. Waiting to see the report and how easy it is for me to cancel.
I signed in a couple days ago was all set up to take down info I wanted, and recieved a phone call from a friend that needed my help so now I'm actually starting over and I'll need to wait as I have 8% battery left so. Hope I d not run into problems letting it charge up again! If so I will be calling you, I've paid 19.02 an now an additional 3.99
It is Good that I found the person so quickly so I am impressed especially because he has an aka. But I would have liked an instant report, however Will check my inbox. Thank you
Just Registered and Logged in so far... need to receive and read actual report I've Requested for Divorce Documents between Wes and Karen. Thank you. Sincerely,
From Wes Green & Phyllis Green of Laguna Beach, CA
To much stuff to do before you get into the Pages- like this. Writing an opinion before i know what it is.
Infotracer gave me a false promise of TWELVE criminal records on my ex, but after I paid the charge of $4.95 and went to his report, it said there were ZERO criminal records on him.
ZERO.
I'm fighting this crooked outfit to get my money back. They are giving me a very very hard time!
Stay far from them. I want my money back NOW. They keep giving me different estimates as to when the money will go back on my credit card.
They took my money today.
They can give it back TODAY.
Note: I finally received my refund but Infotracer NEVER explained why their website claimed my ex had TWELVE criminal records before I paid them, but NONE after I paid them.
For the heck of it, I did another "free" search and found that yet again, Infotracer claims my ex has TWELVE criminal records.
My response to them is pay up or shut up. I'm willing to sign up again ONLY if they come through with what they promised - REAL CRIMINAL RECORDS.
I can prove he has at least one because according to Onondaga County NY records, a crime victim lien was imposed on him not long after his divorce!
The service has been very satisfactory, very valuable and very useful and professional all the information.
It was easy, but I don't know what the product actually is.
Pleasant, easy, A quick look forward to using my trial.
Too soon to know. I am still trying to pay, and it covered my screen. Needs worked on. Thx
I would like my sister Sara Jones death records and social security no
I have been married for 37 years to CEVELL J. ALEXANDER I MARRIED HIM 12/******* IT WAS ABUSIVE MARRIAGE I AND MY 5 CHILDREN NOW ALL GROWN UP HAD TO RUN FOR OUR LIVES HE KICKED A CHIL D OUT OF ME. I'M JUST WONDERING AM I DIVORCED HE HAS BEEN LIVING IN THE STATE OF WISCONSIN ALL THE TIME. I RESIDE IN SAN JOSE CA.
Your service doesn't seem to go back far enough 1974 for me. If you had stated the years I would not have paid anything. 3.99 is lot to a senior citizen, on a fixed income. Thanks for taking my money and not provide what I needed
You do not provide detailed information unless you pay an additional $18. So you get the 4.95 up front and then when we get to the actual information, you require more money.
One report was advertised and ready to be viewed after I paid was then told that was a premium report that required more money - false advertising
Paid for trial and get into looking someone up and says no information but for a fee to get the Premium Addition it would show more for a $18 fee. Feel like I was deceived.
Once i found the person I was looking for, there was an additional charge to see the records - I wasn't very satisfied
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members