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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
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Find out at the last moment that this is a subscription. Very tricky Hope I don't have a problem cancelling this.
I would like to be able to view the death certificate to see if a cause of death is listed and I haven't been able to do that yet... don't know if I'll be able to! Bit frustrating.
Misleading that service was free.
No indication that you would be automatically billed later.
Has been simple, and easy to understand. Which is a plus for me. Thank You.
So far I found the person I was looking - it remains to be known whether I find the dates I am looking for
It was easy with no hassle. Very informative and good asset to a small business owner
I haven't even had a chance to look up your site so how can I break something that I haven't even had a chance to look at so why don't you ask me after the trial phases Common Sense people
So far very easy. Haven't seen anything yet so I will give more info later
Surprisingly smooth process, for as difficult as it could have been. Very pleased.
Deceitful bc one thinks it's free until it's time to open the record. I'll update my review after I see results
Said found information gave card information now not showing
Put all info in for report & now I have to start over after you took my $$$!
I ran a search before paying the fee and once I paid the fee I have to run the search all over again. It is a little ridiculous I have to start all the way over because I paid you people.
It would be better if I could access the site without all these hindrances
Good, except for this is delaying my job and wasting my time
I'm still waiting to view the value of my purchase
Seems simple to research my records but this is just the first steps.
Answer: This site sucks and yes I believe it's a scam why can't they find the data they try and force you to key more fir the sane information I want a dam refund!