On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have not received any information yet. I have paid though.
I have not had the chance to retrieve the information needed.
So far just by an initial search from a google link, ie, an introductory search before i even paid any money i found more records on a subject tan i ad after pulling full reports on several other sites! Awesome, hoping the site keeps it up! LOOKING GOOD SO FAR
I have provided a lot of the required info incuding my payment info and have yet to get the results of my search. Beginning to wonder if Info Tracer is a scam?
I'm not sure just yet I will let you know when I get my phone information about my self
Necesito encontrar a esta persona que es mi amigo
So far I like it but there's no way I will keep it the price is way too high. Maybe if it was $2.99 a month or so but no more.
Offered $1.00 fee than charged $3.99 what s up with that mmm
I haven't received the results yet so I don't know how he service is yet
I have yet to check the information, but I am bothered by the surprise automatic "renewal" in 7 days.
I ran a report, then paid for 7 days, then was told I had not run a report...
Don't know how good your service is since you require payment before providing access to your reports.
Good info, thanks a lot,
I needed this.
Good service.
Let's wait to see the quality of information returned
I didn't really want 5 days I just wanted one report so it's kind of crappy and expensive for one report
You are asking me for a rating before I have received any information.
So far so good A better time to ask if when I receive the results
Not able to provide info since I have not retrieved any info yet
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members