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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
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I just started my 7 days I'll let you know more later
So why did you tell me my next bill is $19,. I am happty to pay 3.99 for this report but I do not want recurring expenses, and will block this site from accessing my card, not sure iwhat is going on with that
Need a licence plate number fir one of my trucks hope i can find it
I just need the date of my divorce... and i will be cancelling asap
Paid and site states I haven't run any reports yet (not true). Feedback cancels if 1 or 2 stars unless I explain.
Cancel any future billing. Do not want to subscribe. One time only
Takes too long, had to repeat log in info too many times.
I don't have the report yet so I don't know much about the experience thus far.
It seems easy so far. I havent read the first report yet for its accuracy.
Easy and inexpensive. Info tracer is user friendly and fast.
I am signing up for 7 day unlimited search but checkout shows monthly amount of 19.02 - not what I ordered so now I have to mess around with trying to cancel a monthly subscription. Not happy
I'm paying 3.99 now when I gave my credit card info im being billed 19.99 on April 15 when i don't have money
Not fully experienced The Whole search yet. So far so good.
4
I feel like this is extortion. I am willing to pay for a single report and am required to sign up for $20 a month. Of course I can cancel at any time by spending 10 minutes with customer service. Poor model and one that I'll use only when I'm desparate.
U claimed you had a report. So I paid. Now you are going to run it again instead of letting me see it? I do NOT AGREE TO REcurring payments. Claire S. Poulsen
Too much like work. I could have gone to the police station and back in the time it too me to fill this form out
It's been one hell of a ride to get the truth and very well my worth it. I would recommend this app
Can you give me time to even look at the thing first? I'm asked for payment, enter it in, click CONTINUE and first thing I'm met with is RATE US RATE US RATE US! I should give one star because of that but I'm hoping the four stars have been justified... But I can't tell yet so let me look around first! Thanks!
Have trouble getting my needs understood. I need Current information
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members