On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So Far so good But was just looking to get one not looking for a subscription
Don't like auto billing as of May 11th. Concerned as to what the report will sayhow much detail.
Love this if u r looking for records it is perfect
I am buying a report but they have all these roadblocks on the site too much to fill out
Access of very important and legal information such as wanting the vehicle history report for the new car your about to purchase. It's necessary to know things before you buy it to b aware. Thanks
I haven't got no information so I can relate to this
It would have been nice to see a bit of may accurate name before spending money to find out the other amount may or may not apply
Not any info about the recurring bill!?
I want to know how to cancel future charges?
Awesome service and this account has shown me more about myself than I've learned in the past 39 years
Haven't used the membership yet, but am pleased with ease of submitting!
The site took 3 times to process my PayPal payment. I think I may have paid twice!
Just trying to get a background on a man I've been chatting with for the past year before it gets any more serious.
...
My report was ready... As soon as you process the payment, you direct me to a completely different page where I have to do the search all over again. Once I'm done I am cancelling. The tricks used to get people to sign up is unfair
I'm searching my own accounts bc I have pictures I would like to have Google and iCloud and Microsoft livevi believe. These are pics from the last few years and they are very important and sentimental to myself and my children.
I just paid for the county be nice if you let me view my report
So far so good let's see the report though I mean me.
What's the point of apparently creating a search and taking money to have to start all over again. Absolute sort this site.
Signed up to get info on one car. Paid - kicks me back to start over. No time for such marketing bull$#*!!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members