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InfotracerReviews 7,611

3.1

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infotracer.com
Boston, MA, United States
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Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
164
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Good
June 25, 2020

Good

Date of experience: May 26, 2020
Germany
1 review
0 helpful votes
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Nixe
June 25, 2020

Nixe

Date of experience: May 26, 2020
New Jersey
1 review
0 helpful votes
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Ok
June 25, 2020

Ok

Date of experience: May 26, 2020
Texas
1 review
0 helpful votes
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Good
June 24, 2020

Good

Date of experience: May 25, 2020
Missouri
1 review
0 helpful votes
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Good so far
June 24, 2020

Good so far

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 25, 2020
Bulgaria
1 review
0 helpful votes
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Доволен клиент
June 24, 2020
Updated review

O. K. В въпреки, че не получих необходимата ми информация, съм доволна от качеството на Вашата услуга.

Date of experience: May 25, 2020

O. K
June 23, 2020
Previous review

O. K.

Date of experience: May 24, 2020
Utah
1 review
0 helpful votes
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?
June 24, 2020

?

Date of experience: May 25, 2020
Nebraska
1 review
0 helpful votes
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So far so good
June 24, 2020

So far so good

Date of experience: May 25, 2020
Qatar
1 review
0 helpful votes
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Good
June 24, 2020

Good

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 25, 2020
Texas
1 review
0 helpful votes
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Not bad
June 23, 2020

Not bad

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 24, 2020
Florida
1 review
0 helpful votes
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Okay
June 23, 2020

Okay

Date of experience: May 24, 2020
Louisiana
1 review
0 helpful votes
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Yep
June 23, 2020

Yep

Date of experience: May 24, 2020
Iowa
1 review
0 helpful votes
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Good
June 23, 2020

Good

Date of experience: May 24, 2020
Nevada
1 review
0 helpful votes
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Ok
June 23, 2020

Ok

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 24, 2020
Illinois
1 review
0 helpful votes
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Just now learning lets see what we can find
New at this but seems ok as of know

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 24, 2020
GB
1 review
0 helpful votes
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/
June 22, 2020

/

Date of experience: May 23, 2020
Florida
1 review
0 helpful votes
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I want people who scam people so I can report the correct person

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 22, 2020
Kansas
1 review
0 helpful votes
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It's fine, easy, but I still have not seen a report yet so we'll see what happens

Date of experience: May 22, 2020
California
1 review
0 helpful votes
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Lsvblblbpbp
June 21, 2020

Lsvblblbpbp

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 22, 2020
Colorado
1 review
0 helpful votes
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Hhn
June 21, 2020

Hhn.

Date of experience: May 22, 2020