IndiaCakes

Ordered cake and chocolates to be delivered today and the same is not yet received. The shared number is not reachable and the customer support Sunitha and Rohit is not responding

I have ordered a cake my order no is ******* but the after making paymets of rs900 after an hour they ask for more rs350, so i cancelled my order. Now they say i will recieve 100%refund and after that no mail replies nothing, no info about my refund, after struggling again i talked and they give me excuses that our IT department is closed and you will get a coupon as a refund but no information regarding coupon and there contact no. Is invalid and they blocked me chat box also... they are frauds and just looting people. Please stop playing with hard earned money of people and thier emotions

Don't ever try to order. Still I am waiting for order ******* which was with coupon as they didn't delievered my earlier delievery of 900 rs but threy have given only 650 which I believe order will not come as if it will be genuine they would have given refund but giving fake coupon so that again they can fraud

I placed an order on 20 Jan and they promised to deliver the same day. They did not deliver the cake on 20th Jan before 9 pm and my friend had to buy another cake after 9 pm then I called indiacakes.com at 21 mornings and they informed they you have to pay more 200rs to deliver so I said cake is not required now, do not deliver, I want my refund, they said drop an email we will revert, I sent 3 emails on 21 but no one reverted, I called again on 22, but they shouted on me saying - there is no refund policy, and you placed order at 4pm and expecting us to deliver same day and you did not paid extra delivery charges and they said let me add your call to receiver, we have your receiver number, and ask them how far they live to deliver, they tried to include and insult in front of the reciever. Literally that lady-sunita shouted on me like anything, I am attaching my recorded call and email what I sent, they does not even 0 star.

They charged Rs 600 for 1/2 kg cake then extra Rs275 for delivery charges but my Order is also not delived yet.Customer Service Guys are fraud, They dont pick calls too!

Please refain from ordering from India Cakes, if you want peice od your mind!

I was ditched by this $#*!ers indiancakes.com
I am origin from Malaysia, I wanted to order cake to my relative in India.
Before placed order I have called and chat with then can they confirmed cake will be delivered during MCO period.
I have made the payment and waited on the next day to deliver.
The next day I called many times the whole day, then they giving reason due to MCO we they can't deliver and they will refund the money.
There after I have send multiple mails and call, it's been more then month no one responding.

Please advise is there any possible way I can report to cybercrime in INDIA.

The customer care girl HUNG UP on me for I was asking why the cake wasn't delivered till 8:30 PM? I have had tried many online delivery sites, this was the WORST experience of all. Always I have chosen standard delivery and the cakes were delivered well in day light. But this. I believe the delivery was initiated AFTER I called them up inquiring the status.
And she HUNG UP on me? God! I am not going to go to them ever again! Hate them!

They take order, confirm it, after that they ask for extra delivery charges, and never deliver anything. Customer care is waste, They shout on you back

I am living in Bangalore and my best friend works in Noida, it was her birthday and I so wanted to surprise her. I sent her favorite chocolate truffle cake to her office through Indiacakes. Also I added a box of chocolate and a small soft toy along with the cake from Indiacakes only. The cake was delivered to her in the morning only as I ordered it a day before and mentioned the time when I wanted it to get delivered. She was extremely happy as it was the first surprise of the day for her. She loved the cake and also the soft toy. Thank You Indiacakes for keeping me connected with my bestie on her special day!

I ordered cake for my bestfriend's birthday im in Qatar and he's in India. I was informed that my payment didn't get thru on the first time so i was so dumb to pay again coz i really want to send the cake to my bestfriend.

At first i can see my order in tracker then the day before the delivery date i can't find my order in their tracker!

I called the all possible contact number but they just pick up and then hang up!

They didn't reply on emails and even the facebook page is on autoreply!

I really don't care about the 2x payment... all i want is the cake for my bestfriend!