The company has garnered mixed feedback from customers, with positive remarks highlighting the variety of surveys and the potential to earn extra cash. However, significant concerns overshadow these strengths, primarily revolving around prolonged payment processing times and difficulties in receiving rewards. Customers frequently report frustrations with survey accessibility and completion, as well as inadequate customer support when issues arise. The overall sentiment suggests that while the platform offers opportunities for earning, the execution of payouts and responsiveness to customer inquiries require substantial improvement to enhance user satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
I had been using inbox dollars and got my account to 17.00 payout threshold is 15.00 I tried to cash out with paypal as in in them sending my money to paypal and it will not work I have verified my paypal account several times and done all that was needed and nothing so I contacted customer service about this and never got an answer back so I have no payment from them because their paypal pay out isn't or doesn't work, customer service is pretty much nothing they do not get back to you the site says can take up to 30 days for a response it's been over 4 months. I give up on this site it is poorly executed and I am a member of about 4 other survey sites and have never had an issue with payout with any of them and customer service only takes 1 to 3 days to get back with you and help resolve your issues with the other sites. I would not recommend Inbox dollars when there are so many more other real legit sites out there that actually pay you and don't have to go through the hassles as with Inbox
I'm very unhappy with my reward choice the American Express rewards card virtual card is not accepted at any of the online sites that I've tried to use it through and it deducts 10 to 20 cents each time you attempt to pay for something or try to add it to one of my online accounts it's very discouraging especially since it takes some time to be able to cash out a reward and not to be able to use it is a bummer this has happened one time to me before with the same kind of card I had forgotten that it was the American Express card or I would not have made that choice again but other than the issue with the reward card I'm satisfied with InboxDollars overall
I've earned $900 in 6 months playing games that they promote. I could make more but I can only play a few hours a day.
They have always resolved any issues I've had. Very professional. Thank you so much for being prompt
Starts of great and then you get close to the 15.00 and bam your taking the full survey but at the end you dont qualify had it happen 3 times in a row what a scam just spent over a hour trying to get. 45 cents and nope, they do not want to pay out im sure of that and its almost like they make you give up. Im livid you complete the full survey and get nothing be warned. And to top it off lol you go to the help and it wont send any of the info it does nothing when you click on help CROOKS!
5/4/2022 9:57PM
Surveys
Survey: 15 min.
1bwrm62
Help
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5/4/2022 9:55PM
Surveys
Survey: 12 min.
1bwrlbi
Help
Expand
5/4/2022 9:53PM
Surveys
Survey: 10 min.
1bwrjyo
40 min waisted there
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5/4/2022 7:58PM
Surveys
Survey: 45 min.
1bwpetl
Another 45 waisted there you people are crooks
This review is about InboxDollars.com
I created an account yesterday, 5-3-22.
I was utilizing and having fun using the website and making some extra cash.
I started using the website this morning, 5-4-22. I was doing several deals. Everything seemed fine.
I left my computer and then came back and tried to get on their website.
It logged me out of the site. When I tried to log back in, it said I was deactivated.
I couldn't have violated ANY terms. I had only had the account less than ONE day.
I would like to know why I was immediately deactivated in under 24 hours?
I had pending rewards I had accrued.
It seems like maybe the site "bait and switches" customers into purchasing deals for the promised compensation, and then deactivates them and keeps the money.
I don't know what is going on. But I feel like I'm going to get a run around from the company and a non-specific and generic email about how I allegedly violated terms.
I couldn't have violated terms. I only had the account for less than 24 hours.
They need to reactivate and reinstate my deserved rewards otherwise they're outright stealing my time and money!
I have been doing tasks on this site for a many years now. This has a been an easy way to earn a few bucks that I typically spend on Amazon. I have not had any real issues with the site beyond the block of surveys buts that's not keeping me from earning so I don't complain even about that.
It sucks if u don't have a verified PayPal the virtual card can only been for online purchases an item have a card sent takes much to long
Inbox Dollars use to be a really good website to earn extra cash. You use to be able to get a check mailed to you or a get a gift card emailed to you. As of now, you can only get gift cards emailed to you, which would be fine if it weren't for the glitch in the system. I recently tried to receive the code for a Walmart gift card that came to my email two days prior. However, it stated that the link had expired and told me to click on a new link to receive my code for the gift card. When I clicked on the new link, I was directed to page that told me the link had not worked. I tried several times and at this point I am ready to give up the $10 gift card.
This is by fat one of the most fun, honest, and overall excellent game sites I have come across. It is super easy to make money and the cash out process is legit and fast!
Everytime I go to take a survey from this website they said I'm restricted or should we all say banned from taking surveys for no reason at all for what I'm telling the truth in what I pick in my awnsers I'm not going to lie in any surveys I'm going to keep the app to see if it let me redeem for a giftcard if not then I'm deleting it hopefully it let me reach 15$if not then I'm going to be very upset with this app for wasting my time and space really.
I cashed out some of my rewards. Process was easy and completed within time the specified. Definitely a good experience.
It's easy and fast payout I've been doing it for a couple years now and don't mind the extra spending cash.
I cashed out but never got any of the cash or anything and its very very upsetting. If they are going to give people the money they earned then they need to be perfection about it
Got shut off from taking surveys because they don't have a back button. If you accidentally hit the wrong circle you can't go back and they dock you for inconsistent
Normally, I get at least a decent & speedy response from support if there is an issue. The last few have progressively plummeted. Most recently, I was dealing w/ a login issue, at payout, that kept saying my account was deactivated. On the last received response, the rep had the nerve to jab & insinuate the tech issue was my fault & threatened to restrict or deactivate my account. I requested clarification for the insinuate & haven't heard back since. 2 stars lost, Ammar. Maybe you should leave the service calls to Tylena.
Hi, i have using inboxdollars for a week on my phone, my little kid used my phone and played with phone not realizing what he is doing. The customer service deactivated my account even though i told them what was the problem. I opened a ticket and put a password on my phone but they said their decision is final. I had to create anew account and after 2 days it was de-activated again with no reason. I cashed out but I didn't get the money either. Don't waste time in this app.
I reach $12.66 and tried all available surveys to reach $15 the minimum withdraw amount but it didn't work since weeks it's totally deceptive site!
I still haven't gotten my cards with my 80 on it and it took me 4 months to even get to withdraw my rewards
Answer: I have been a member for over 10 years. I get my $30 payout every single time. I always request a check. They tell you the day your check will be processed and then send you an email when it's mailed. I've received $30 about every 6 weeks. This completely legitimate.
Answer: It's actually a legit company. I've been rewarded from them about 10 times so far!
Answer: Inbox MIGHT have paid 35 million (and we only have your word on that)--question is how much did they NOT PAY which was due to participants
Answer: No it isn't. It's legit. It just takes forever to reach 30 bucks and they keep 3 bucks. I got one check from them for 27. It's just something i do once in a while. Clicking on emails and answering surveys if i do qualify which is very rarely. You won't get rich doing that..
Answer: Hi Kristin! Members can always request a payment with InboxDollars when they reach $30.00. If a member ever has a missing credit from a survey provider, offer provider or other advertiser you can always reach out to our 24/7 LiveChat for assistance!
Answer: Hi! So glad you love the site! To help clarify the terms as shown to you when you joined about the W9 requirements you can check here: http://www.inboxdollars.com/pages/terms Section VI. Cash & Payments Item 4. Tax Matters I would recommend that you reach out to LiveChat agent via our Support Center link and ask that your inquiry be sent to the accounting team who can address this information directly with you.
Answer: Dear John, Please note that your account is credited as soon as your credit is sent by the offer provider. You mentioned that you have been completing offers on Mindspay and InboxPAYS so if you have completed the offer before with those sites then they will not credit again for the same offer. We do show your account has been credited for other offers so most likely if you are missing credits on InboxDollars than it was most likely due to being credited for the same offer on InboxPays or other site. Please note that our offers will credit as our terms state usually within 14 - 30 days. More information can be found here: http://www.inboxdollars.com/pages/terms
Answer: No they don't pay daily. They pay you by check or a visa card that can be used to purchase items but no cash back. If you looking to generate income off of your own money then this the site.
Answer: This is one of the questions I pondered when I was taken for a ride by Inboxdollars. While NO ANSWER WAS FORTHCOMING FROM THE USUAL PARADE OF... supporters and staff there (look at the "repeat defenders of this atrocious business, I THINK you can safely assume it's gone to pay those who sit there and ENABLE THIS THEFT TO CONTINUE... i. e. The EMPLOYEES. Not sure whether they pool all the TAKES, and divvy it up at days end HEY KIDS, HERE'S YOUR BONUS, or if it goes to the top of the food chain (top canine). Otherwise I'm not sure what's in it for those "participants" who respond so quickly propping up/fiercely defending the indefensible business ethics of INBOXDOLLARS - one might logically or reasonably assume they're rewarded with FIRST CRACK AT THE NEW SURVEYS, with seldom a reject slip. But who knows. Perhaps you can ask THOSE individuals or the little worker bees on computers that enable this to go on, day in/day out. On the other hand, if any 'supporters/employees of this business told me it was raining... I'd look out the window BEFORE I grabbed my umbrella.
Make money online! InboxDollars pays its members to: Sign Up, Read E-Mail, Refer Others, Join Survey Sites, Play Games, Complete Offers, and More!