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InboxDollarsReviews 1,825

2.4
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InboxDollars Reviews Summary

The company has garnered mixed feedback from customers, with positive remarks highlighting the variety of surveys and the potential to earn extra cash. However, significant concerns overshadow these strengths, primarily revolving around prolonged payment processing times and difficulties in receiving rewards. Customers frequently report frustrations with survey accessibility and completion, as well as inadequate customer support when issues arise. The overall sentiment suggests that while the platform offers opportunities for earning, the execution of payouts and responsiveness to customer inquiries require substantial improvement to enhance user satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
752
value
748
quality
739
Texas
1 review
0 helpful votes
Follow Diana R.
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5 star
May 19, 2022

Great way to make extra picket money with several options to recirve your incentive. To be able to have options is rewarding

Date of experience: May 19, 2022
Iowa
3 reviews
3 helpful votes
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I had been using inbox dollars and got my account to 17.00 payout threshold is 15.00 I tried to cash out with paypal as in in them sending my money to paypal and it will not work I have verified my paypal account several times and done all that was needed and nothing so I contacted customer service about this and never got an answer back so I have no payment from them because their paypal pay out isn't or doesn't work, customer service is pretty much nothing they do not get back to you the site says can take up to 30 days for a response it's been over 4 months. I give up on this site it is poorly executed and I am a member of about 4 other survey sites and have never had an issue with payout with any of them and customer service only takes 1 to 3 days to get back with you and help resolve your issues with the other sites. I would not recommend Inbox dollars when there are so many more other real legit sites out there that actually pay you and don't have to go through the hassles as with Inbox

Date of experience: May 12, 2022
California
1 review
0 helpful votes
Follow A P.
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I'm very unhappy with my reward choice the American Express rewards card virtual card is not accepted at any of the online sites that I've tried to use it through and it deducts 10 to 20 cents each time you attempt to pay for something or try to add it to one of my online accounts it's very discouraging especially since it takes some time to be able to cash out a reward and not to be able to use it is a bummer this has happened one time to me before with the same kind of card I had forgotten that it was the American Express card or I would not have made that choice again but other than the issue with the reward card I'm satisfied with InboxDollars overall

Date of experience: May 11, 2022
Tennessee
1 review
0 helpful votes
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Easy to use. Get $ for playing games
May 8, 2022

I've earned $900 in 6 months playing games that they promote. I could make more but I can only play a few hours a day.

Date of experience: May 7, 2022
Arizona
1 review
0 helpful votes
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They have always resolved any issues I've had. Very professional. Thank you so much for being prompt

Date of experience: May 6, 2022
New Hampshire
1 review
0 helpful votes
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Starts of great and then you get close to the 15.00 and bam your taking the full survey but at the end you dont qualify had it happen 3 times in a row what a scam just spent over a hour trying to get. 45 cents and nope, they do not want to pay out im sure of that and its almost like they make you give up. Im livid you complete the full survey and get nothing be warned. And to top it off lol you go to the help and it wont send any of the info it does nothing when you click on help CROOKS!
5/4/2022 9:57PM
Surveys
Survey: 15 min.
1bwrm62
Help
Expand
5/4/2022 9:55PM
Surveys
Survey: 12 min.
1bwrlbi
Help
Expand
5/4/2022 9:53PM
Surveys
Survey: 10 min.
1bwrjyo
40 min waisted there
Expand
5/4/2022 7:58PM
Surveys
Survey: 45 min.
1bwpetl
Another 45 waisted there you people are crooks

Date of experience: May 4, 2022
Missouri
5 reviews
13 helpful votes
Follow Brad L.
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This review is about InboxDollars.com

I created an account yesterday, 5-3-22.

I was utilizing and having fun using the website and making some extra cash.

I started using the website this morning, 5-4-22. I was doing several deals. Everything seemed fine.

I left my computer and then came back and tried to get on their website.

It logged me out of the site. When I tried to log back in, it said I was deactivated.

I couldn't have violated ANY terms. I had only had the account less than ONE day.

I would like to know why I was immediately deactivated in under 24 hours?

I had pending rewards I had accrued.

It seems like maybe the site "bait and switches" customers into purchasing deals for the promised compensation, and then deactivates them and keeps the money.

I don't know what is going on. But I feel like I'm going to get a run around from the company and a non-specific and generic email about how I allegedly violated terms.

I couldn't have violated terms. I only had the account for less than 24 hours.

They need to reactivate and reinstate my deserved rewards otherwise they're outright stealing my time and money!

Date of experience: May 4, 2022
Maryland
1 review
0 helpful votes
Follow Laneal H.
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I have been doing tasks on this site for a many years now. This has a been an easy way to earn a few bucks that I typically spend on Amazon. I have not had any real issues with the site beyond the block of surveys buts that's not keeping me from earning so I don't complain even about that.

Date of experience: April 30, 2022
Texas
1 review
0 helpful votes
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Sucks
April 26, 2022

It sucks if u don't have a verified PayPal the virtual card can only been for online purchases an item have a card sent takes much to long

Date of experience: April 26, 2022
Colorado
1 review
0 helpful votes
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Cashing out
April 16, 2022

Inbox Dollars use to be a really good website to earn extra cash. You use to be able to get a check mailed to you or a get a gift card emailed to you. As of now, you can only get gift cards emailed to you, which would be fine if it weren't for the glitch in the system. I recently tried to receive the code for a Walmart gift card that came to my email two days prior. However, it stated that the link had expired and told me to click on a new link to receive my code for the gift card. When I clicked on the new link, I was directed to page that told me the link had not worked. I tried several times and at this point I am ready to give up the $10 gift card.

Date of experience: April 16, 2022
Michigan
1 review
0 helpful votes
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Excellent Game Site
April 14, 2022

This is by fat one of the most fun, honest, and overall excellent game sites I have come across. It is super easy to make money and the cash out process is legit and fast!

Date of experience: April 14, 2022
Texas
6 reviews
1 helpful vote
Follow ASHLEY S.
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Everytime I go to take a survey from this website they said I'm restricted or should we all say banned from taking surveys for no reason at all for what I'm telling the truth in what I pick in my awnsers I'm not going to lie in any surveys I'm going to keep the app to see if it let me redeem for a giftcard if not then I'm deleting it hopefully it let me reach 15$if not then I'm going to be very upset with this app for wasting my time and space really.

Date of experience: April 12, 2022
Michigan
1 review
0 helpful votes
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Cash Out
April 10, 2022

I cashed out some of my rewards. Process was easy and completed within time the specified. Definitely a good experience.

Date of experience: April 10, 2022
California
1 review
0 helpful votes
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Fast easy money
April 10, 2022

It's easy and fast payout I've been doing it for a couple years now and don't mind the extra spending cash.

Date of experience: April 10, 2022
Minnesota
1 review
0 helpful votes
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Not good
April 9, 2022

I cashed out but never got any of the cash or anything and its very very upsetting. If they are going to give people the money they earned then they need to be perfection about it

Date of experience: April 9, 2022
Massachusetts
1 review
0 helpful votes
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So so
April 8, 2022

Got shut off from taking surveys because they don't have a back button. If you accidentally hit the wrong circle you can't go back and they dock you for inconsistent

Date of experience: April 8, 2022
Texas
1 review
0 helpful votes
Follow J. A.
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Falling
April 3, 2022

Normally, I get at least a decent & speedy response from support if there is an issue. The last few have progressively plummeted. Most recently, I was dealing w/ a login issue, at payout, that kept saying my account was deactivated. On the last received response, the rep had the nerve to jab & insinuate the tech issue was my fault & threatened to restrict or deactivate my account. I requested clarification for the insinuate & haven't heard back since. 2 stars lost, Ammar. Maybe you should leave the service calls to Tylena.

Date of experience: April 3, 2022
Texas
1 review
0 helpful votes
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No customer service
March 29, 2022

Hi, i have using inboxdollars for a week on my phone, my little kid used my phone and played with phone not realizing what he is doing. The customer service deactivated my account even though i told them what was the problem. I opened a ticket and put a password on my phone but they said their decision is final. I had to create anew account and after 2 days it was de-activated again with no reason. I cashed out but I didn't get the money either. Don't waste time in this app.

Date of experience: March 29, 2022
Texas
1 review
14 helpful votes
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Deceptive
March 28, 2022

I reach $12.66 and tried all available surveys to reach $15 the minimum withdraw amount but it didn't work since weeks it's totally deceptive site!

Date of experience: March 28, 2022
Illinois
1 review
0 helpful votes
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Took me for ever
March 17, 2022

I still haven't gotten my cards with my 80 on it and it took me 4 months to even get to withdraw my rewards

Date of experience: March 17, 2022

About the business

Make money online! InboxDollars pays its members to: Sign Up, Read E-Mail, Refer Others, Join Survey Sites, Play Games, Complete Offers, and More!


inboxdollars.com
Founded in 2000
Saint Paul, MN, United States
+206