The company has garnered mixed feedback from customers, with positive remarks highlighting the variety of surveys and the potential to earn extra cash. However, significant concerns overshadow these strengths, primarily revolving around prolonged payment processing times and difficulties in receiving rewards. Customers frequently report frustrations with survey accessibility and completion, as well as inadequate customer support when issues arise. The overall sentiment suggests that while the platform offers opportunities for earning, the execution of payouts and responsiveness to customer inquiries require substantial improvement to enhance user satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
I have done the survey and earned money but when I go to cash out its says unable to send code. If anyone can help I would appreciate it.
I won't use inboxdollars for surveys. There is another that comparably is so much better. Inboxdollars is shifty on payout, bad customer service and you can spend so much time on surveys without getting anything. Even after you reach their min of 15.00 they play games and drag their feet for 10 days and will not pay out what is rightfully been promised. I don't like them at all. They owe me 15.00 and they better pay up. Companies cheating people like this makes me angry.
Multiple ways to earn & easy cashout process. Id recommend this site to anybody who's looking to make extra money.
You can accumulate credit from many activities but good luck actually cashing out. And 0 luck with customer service. They have never responded.
I am well disappointed with inboxdollars when's its close to your pay out amount you are not qualified for survey over 11 cents because they want to hold you hostage to keep playing knowing they not holding up on there end. Its so not fare once you type in your age race employer status definitely descrimation.
I tried multiple times to redeem my rewards to Ebay and to PayPal. No success. I contacted both Ebay and PayPal and was told everything looked fine on their end. Repeated attempts to resolve with Inbox resulted in "contact the other end".
I was able to redeem to another, less desirable, location.
Very poor look for Inbox.
Cashed out over a week ago. Received an email stating I would receive my gift card in 3 days. Have yet to receive my gift card.
I want to be able to earn a little cash from home. I have tried InboxDollars before and ended up leaving it alone. I agree with some of the other reviews about this company being a scam. I decided to spend some of my valuable time filling out a few surveys, only to be told after a few minutes that I did not qualify. The first few surveys would redirect me to many other websites which was a red flag. Do not waste your time.
The ad is that you "simply complete surveys and earn MONEY! Trouble is, their definition of money. They consider pennies and nickels to be "money". True. It is. But, there is nothing you can buy, that you want or need, for pennies and nickels. Here is what I ran into with these online surveys:
1. They advertise like you will make thousands of dollars.
2. It will take you weeks to earn $10- $15 dollars.
3. The reason it takes weeks is they advertise $50 surveys. You select it. You get a $0.25 survey.
4. # 3 repeats and repeats and repeats and repeats...
5. If you complain at all, you are done. If you answer in a manner they disagree with, you are done.
6. What manner do they disagree with? Anything that is truthful, honest, reality or any other answer that flies in the face of a liberal, socialist, communist, anti-American, proBLM, proliberal agenda.
7. All the reviews you see on this site that FAVOR inbox? Garbage. What they say is SO FAR from actual truth, it is funny. Well, actually it is a lie. But, if you have time to spare and are in no need of being paid. Give it a try. 3 weeks later you will see what I mean. You will have, maybe, $15 to your name.
8. Try to get that $15 sent to you. Almost impossible. I finally got a $15 walmart card.
9. Inbox dollars = absolute uselessness.
It's a great way to make extra pocket money. It is simple and user friendly. It does take a little while to earn a good amount, but it is worth putting in the time.
The company is great for surveys or getting extra income. With good amount of cash back of regular purchases, or just shopping at a store.
Wheres the gift card. Sure looks like a lot of work to use these so call gift cards. Hope I didn't waste all my time on taking surveys.
It takes way too long to get a payout to my PayPal. All others apps I have pay within 12 hrs. You need to decrease the time for payout
This has been one of the most misleading wastes of time I've ever experienced. There's so many loop holes and requirements and actually receiving the money or gift cards is beyond frustrating and ridiculous.
I agree with others about this site not being on the up and up. I've been doing it since March 2022. I got up to $15 and tried to cash out to see what the process was…. Never was able to. So a few weeks later I tried again…. Nothing happened. I kept doing what I "qualified" for and eventually gained a total of $70.2 weeks ago I again, tried to cash out a $30 Visa card. Received an email it would take 10 days, blah blah blah. 2 weeks now and the total was never deducted from my account. Then suddenly I didn't have any surveys "available" to me. Very odd. I emailed daily regarding this issue, and the Visa card. I was told "maybe" I didn't qualify for surveys. Noooooo I was blocked or something. No idea why. Earlier today I "tried" to cash out with a $50 American Express card. Well holy cow, I think this time I may get paid…. Money was deducted from my account, and received 2 emails within minute's congratulating me and their processing my request! If I do receive this, I will cash out the rest of my account and be done. Very time consuming, only to be told "you don't qualify" and be blocked for no reason. I'm done with inbox dollars now.
Survey Junkie is a lot better and you receive points for trying even if you don't qualify. And when you request payment, it's sent to your email within MINUTES.
I'm with this app for 4 years and from time to time it can get pretty bad... like now! Before I was making $30 per month or more! Now, it took me OVER 3 MONTHS to get ONLY $10... That's right!
The videos only gives me 4cents per day, the surveys are NOT available anymore, Submit Grocery receipts is NOT available anymore, and the only thing I can do is just play a candy game and I have LIMITED TIME to play it... VERY BAD CASH APP NOW!
Not worth a try, not pay enough and take you all day long to make a few cents. I wasted days and days, and many times finished halfway through a survey and it decided that I am not qualified. Waste of time! Get a real job!
Answer: I have been a member for over 10 years. I get my $30 payout every single time. I always request a check. They tell you the day your check will be processed and then send you an email when it's mailed. I've received $30 about every 6 weeks. This completely legitimate.
Answer: It's actually a legit company. I've been rewarded from them about 10 times so far!
Answer: Inbox MIGHT have paid 35 million (and we only have your word on that)--question is how much did they NOT PAY which was due to participants
Answer: No it isn't. It's legit. It just takes forever to reach 30 bucks and they keep 3 bucks. I got one check from them for 27. It's just something i do once in a while. Clicking on emails and answering surveys if i do qualify which is very rarely. You won't get rich doing that..
Answer: Hi Kristin! Members can always request a payment with InboxDollars when they reach $30.00. If a member ever has a missing credit from a survey provider, offer provider or other advertiser you can always reach out to our 24/7 LiveChat for assistance!
Answer: Hi! So glad you love the site! To help clarify the terms as shown to you when you joined about the W9 requirements you can check here: http://www.inboxdollars.com/pages/terms Section VI. Cash & Payments Item 4. Tax Matters I would recommend that you reach out to LiveChat agent via our Support Center link and ask that your inquiry be sent to the accounting team who can address this information directly with you.
Answer: Dear John, Please note that your account is credited as soon as your credit is sent by the offer provider. You mentioned that you have been completing offers on Mindspay and InboxPAYS so if you have completed the offer before with those sites then they will not credit again for the same offer. We do show your account has been credited for other offers so most likely if you are missing credits on InboxDollars than it was most likely due to being credited for the same offer on InboxPays or other site. Please note that our offers will credit as our terms state usually within 14 - 30 days. More information can be found here: http://www.inboxdollars.com/pages/terms
Answer: No they don't pay daily. They pay you by check or a visa card that can be used to purchase items but no cash back. If you looking to generate income off of your own money then this the site.
Answer: This is one of the questions I pondered when I was taken for a ride by Inboxdollars. While NO ANSWER WAS FORTHCOMING FROM THE USUAL PARADE OF... supporters and staff there (look at the "repeat defenders of this atrocious business, I THINK you can safely assume it's gone to pay those who sit there and ENABLE THIS THEFT TO CONTINUE... i. e. The EMPLOYEES. Not sure whether they pool all the TAKES, and divvy it up at days end HEY KIDS, HERE'S YOUR BONUS, or if it goes to the top of the food chain (top canine). Otherwise I'm not sure what's in it for those "participants" who respond so quickly propping up/fiercely defending the indefensible business ethics of INBOXDOLLARS - one might logically or reasonably assume they're rewarded with FIRST CRACK AT THE NEW SURVEYS, with seldom a reject slip. But who knows. Perhaps you can ask THOSE individuals or the little worker bees on computers that enable this to go on, day in/day out. On the other hand, if any 'supporters/employees of this business told me it was raining... I'd look out the window BEFORE I grabbed my umbrella.
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