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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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I wasn't sure if I could part with my videos but I am so glad that I did! The digital access and app have been a blessing to our family across the country. We watch and rewatch them often. The iMemories team has shown us how to edit and sort the videos so they are easy to go back and find. They even sent back our original videos. I have told d retune I know about this wonderful experience and encourage them to digitize their old family videos.
I sent old family memories that had already been converted to DVD's. Some started as reel-to-reel film. They did NOT enhance or repair any of the images. I was surprised when I got the bill that there was a mandatory charge to return the original DVD's of over $30.00! THEY WILL NOT THROW THEM AWAY! I got them to remove that fee, and disposed of them when I got them back.
I thought I would never be able to see these memories again until I found i memories!
I sent both reel-to-reel, VHS and over 600 photos and I am so very happy with the results of the final products. Thank you!
Great experience, I had some old videos that another company stated they couldn't transfer. IMemories was able to convert most of them for me.
This company provides a such a wonderful gift to the heart. I have told everyone they must do this. I have shared the videos with all my family. My grandchildren love watching their parents when they were young. I love that I am able to sign on anywhere play the videos. I will continue to share my experience and hope that everyone will take advantage of this wonderful service.
This whole process has been so awesome. IMemories make it very easy.
The order sat indicating several more videos needed uploaded. When I inquired the account was updated as complete, but no more videos were added?
The were quick to respond to email inquiries about issues I saw while things were being uploaded.
The videos & photos are a good quality.
Great memories and legacy. Excellent pass down to my children and grandchildren
Very happy with the experience as I was worried about items being degraded. Everything was perfect!
Very easy process and fast service! Would definitely recommend!
Imemories made ordering a breeze. It took less time that I thought to receive a message my order was digitized and I love being able to access my media online. Will use again!
IMemories was timely and did a good job.
I would definitely recommend this service to my friends.
It was great to see my childhood memories replayed because of memories great work. Some of the videos were a little blurry but considering the age of the cassettes and the user at the time it's expected.
Our experience with iMemories has been positive and we are quite pleased with the product and options for digital conversion. Everything went smoothly and customer service was always helpful
I had over 1800 pictures it was worth it, they even organized them somewhat.
Definitely worth the money! My family loved watching back all of the camcorder footage and iMemories was great to work with.
Great process, I would do again! Love watching my old movies.
It was great having all those memories digitized, and now I can share them with friends and family.
Awesome experience easy way to convert old vhs and download to a thumb drive or computer
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
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Hi Ann, Thank you for your feedback. When we do the digital coversion, in order to make any adjustments we need the original recording. You sent in DVD copies of the original film reels. The original film reel(s) were played on a projecter and a video camera was set up to record the screen it was playing on. The video on the DVD is how the movie played on the screen. There are no adjsutmenst that can be made on a recording of a recorded video.
We do not store, discard or destroy any customers original media, so it is always returned to the customer. This information is noted, a couple times, in the Starter Guide that is included inside the Safeship Kit as well as on our website. We do also suggest customers hold onto their orginals, just in case anything happens to your digital copies. The majority of our customers do want them back, as they can hold sentimental value. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.