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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I received my dvds in tack. Loved the covers of the different pictures from the dvd, knew what was in them. I have ordered before, great job.
It's been great. This is the second time I have used you
The initial shipping in the 1vhs tape was expensive. The processing was ok, the video turned out okay, but then also the return shipping wasnt included either...so for what the other places that do this charge all inclusive is about 1/3 the price of imemories - with exact same results.
Excellent costumer service. Fast delivery.
Excellent costumer service. Fast delivery.
Excellent costumer service. Fast delivery.
Excellent costumer service. Fast delivery.
Excellent costumer service, fast delivery,
Excellent costumer service, fast delivery.
Excellent costumer service, fast delivery.
I had vhs 8 tapes that needed to convert to digital. These holds precious memories for me. I Memories digitized everything with great care. I am enjoying my recorded memories now. Thank you!
I sent in about 9 VHS tapes to be converted to USB. The process was so simple. The tapes were converted to iCloud and from there all I had to do was download everything onto my computer/USB. The scenes from each tape were broken down so I could easily rearrange the viewing sequence. Retitling and organization was so simple. I love this process and I would do it again in a heartbeat through iMemories. Thank you for all the work you do!
I've used iMemories before and was happy to use them again. Some of my tapes must've been damaged because I didn't get ALL the footage I was hoping for but for the most part, I was able to regain many of our family memories!
The whole process was done within a couple weeks (maybe a few extra days I can't remember, that's how fast it felt!) minus one miss spelling from one of the VHS tapes, everything turned out wonderfully! Thank you!
Thank god for this company. They converted reel films into digital downloads.
Sent in 31 vhs tapes from 1960's to 2002. All came out great. Will be sending the rest of my videos in soon.
I had 15 separate high 8 mm tapes that were converted to digital and the quality seems about the same as the original. I think it's worth the money.
Great Job digitizing over 700 slides and 10 VHS tapes. First time I was able to see them in many years.
I wasn't sure what was on our old tapes, but I sent them in anyway. What fun they brought! We have all enjoyed seeing ourselves over 30 years ago. Easy to save and share. So glad I sent them in. Since we didn't label our tapes, some tapes were meaningless, but the ones of family are priceless.
Hi Sally, Thank you for trusting us with such precious memories!
Very professional job and easy to work with. I would highly recommend iMemories to help allow your cherished movies to be viewed by family and friends for a lifetime. Thank you for digitizing videos taken in the early 1950's
Hi John, We so appreciate the kind words! Thanks for your support!
Happy to have digital. Our family laughed watching the old movies!
Thank you for the wonderful review Mary!
It was as advertised, mostly.
They did a good job and I received my media back, but they were not clear about the price. I thought it was $14.95 for VHS tapes. The box to send it to them was $14.95. Then it was $30 more to get the digitized version. I don't remember seeing that anywhere.
But they did a timely, copy job, just wish they could have been a little more up front about pricing.
Hi Jennifer, Thank you for taking the time comment! We appreciate your feedback!
I used them for two separate transactions of over ten reels and was satisfied with the result.
Hi Peter, Thanks for the excellent review!
The process is simple, and the results are excellent. From the appropriate shipping box provided to the final product rans smoothly.
Hi Andrew, We appreciate the kind words! We're grateful to have you with us!
Overall, great experience. Great business model. So simple, a life saver of getting all the old videos organized and digitized.
Hi Darren, This is what we hope to hear! We appreciate your comment!
I am so happy I can see old videos on my phone and be able to share them so easily!
I have a bunch more I will be sending in!
Hi Fiona, Thank you for the great feedback! Your comment means a lot to us!
I think it's a decent service. They didn't answer a question about a damaged photo. And I think it's over priced
Hi Carroll, Thank you for your feedback. We appreciate our customers and want to ensure they have the best experience possible with iMemories! I reviewed your order and see that you didn't enter the promotional code for 50% off when you made payment. We will refund you the differece. Please allow 3-5 business days for the refund to post. We can certainly answer any questions you have. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi Joanna, Thank you for the amazing review!