iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
I was very impressed that the video returned was parsed in the diff scenes or recordings within the VCR tape I sent. That was fantastic and sold me on mining ahead to convert all my media thru iMemories.
Everything went perfect. When we watched the movies we were surprised to see what was on them. Family picnics, family vacations. Kids activities, there were so many memories. Great job to everyone.
The process from start to finish was simple and effective. The processing was completed in a timely manner, the footage was shared promptly online, and it was easy to download the files.
My orders were received in a timely manner and I sent them to family members.
The service provides a prepaid shipping label, which is a major convenience. Communications were clear and accurate. The images were as good as I expected (some of the slides I sent were old and the colors had seriously degraded). Easy to view online and download the files.
Fast, reliable and fantastic! We got several of our home movies converted. We go the digital copies and the tapes in no time.
Digitizing my videos/pictures is the best decision I've made for the sake of preserving precious memories. So easy and my family loves that I can share.
All tapes and 8mm reels were converted in a timely manner. I was very happy with the service and access to my files online to download.
Definitely will use IMemories again. Preparing another shipment now.
It was easy to use, and I am so grateful that one of the converted videos had my mom on it, who passed away 20 years ago. I had not heard her voice in all that time, and it brought tears to my eyes. I shared it with my family, who were also eternally grateful!
I was very impressed and satisfied with the detail of this process from start to finish. My old memories are now in full view whenever I want and on different visual avenues. All would have just sat in my drawer in darkness. I just took a year renewal to keep viewing my up front for me and my family.
Thank you. Would highly recommend!
The joy of being able to view treasured family memories again is indescribable! Who knew technology would change so quickly thus rendering our VHS tapes virtually useless. So grateful to the folks at iMemories for simplifying the process for us!
They were efficient and produced product in a timely manner
Excellent, thanks for taking care of our old videos. We will be using this service again.
It was very easy and organized. The first box came and I loaded my tapes. When the emailed videos started coming through, the communication was great. My family
Loves watching the memories!
Excellent service. Contact throughout the whole process. Having the opportunity to relive these memories that we forgot we had PRICELESS! Worth every penny! Excellent company to deal with. Lots of happy tears were shed as we watched these special moments replay digitally. Thank you so much!
My videos and photos were digitized promptly and without any damage! I now can view my priceless memories on my tv and share them with my family. I'm so grateful for iMemories - they can be trusted with your most precious possessions!
Great Experience - love the quality and timeliness - would def repeat the process
Converted 4 old VHS to digital - they were over 25 years old and came out pretty good!
Hi Martina, Thanks for the wonderful review! Thanks for your amazing feedback!
Incorrect labeling issues on files caused some confusion, but overall good and quick service and reasonably priced on deal.
Hi Christopher, Thanks for your feedback. When we do the digital conversion. If the tapes have handwritten labels on them, we label the albums with the same names. Our team does their best to read the handwriting on each item. We certainly apologize if some were incorrect.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi Lyn, This is what we hope to hear! Thanks for your amazing feedback!