About the Business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Everything went smoothly, however the digital seems to be less quality than the VHS tapes. There is static and distortion not on the originals tapes.
Satisfied so far.
Thanks. Waiting to get my original stuff back.
We appreciate you taking the time to submit your review. Your order should have arrived today. Feel free to call us with any questions you might have. 1-800-845-7986
Very easy and reasonably priced way to store all your photos so that you can actually look at them.
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
I enjoy watching all my converted tapes! Trying to save up some more money for the rest of my cassettes!
Thanks for reviewing our site. Looking forward to helping you with your next order.
If your eMails go to the junk folder how do I know when you finished the transfer to digital, etc. The customer service people are patient and friendly; yet if I didn't call I wouldn't have ever known!
IMemories did a great job with my old super 8 movies
Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.
Was nervous sending them in I mean precious memories that can not be replaced and in those tapes but they did a great job and I can finally see them again
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
I had all of my parents old films converted to digital. I was able to show my 98 year old grandma some of them! It was fun to watch with her and hear about my family history. Now I will be sending in my their slides to see what other eras of history I can uncover!
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
So glad to be able to view these old tapes converted!
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
Excellent job converting the footage. My only complains is that I submitted 96 videos and only had 83 converted. I never received an explanation as to why, and after emailing support, they explained that some footage could not be converted due to damage. It would have been nice to get a notice after my order was completed.
We appreciate you taking the time to submit your review. We apologize for the lack of communication. We are working on a fix for so you will receive that information in the email you received when you order was completed. Please call us with any questions you might have. 1-800-845-7986
Wow! So amazing and easy. I was very nervous about letting all my precious home movies out of my possession to send. Box and instructions were very simple. Tracking of package progress also helped relieve my worries. Was so thrilled how quickly I got the email saying my films were digitized and ready to view. Thrilled to be able to watxh them whoever my family and I want to.
Almost too easy to believeSo glad we used this company. I've already found more tapes to send them.
Thanks for the great review. We appreciate your kind words. We are so glad you are enjoying the process.
Very pleased but am having difficulty with finding 3 I was billed for 15 and could only find 12? I was pleased with the results of the 12 so thank you
We appreciate you taking the time to submit your review. Please give us a call here to go over your order at 1-800-845-7986. Don't forget to download the free mobile app to have your memories with you at all times.
Finally are able to see my grandparents European tours from way back. Current videos are great and all done relatively quickly. Thank you
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
I am very pleased with the first round of movies/video/super 8 film digitally saved for our future! I am planning to send round 2 now that I know I can trust you do as you say and say as you do. Thank you.
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
This was one of the best things I have ever done. All the beautiful memories that I thought would be lost came back to life with the transfer of many very old movie reels and photos to digital. So happy.
Thanks for the great review. We appreciate your kind words. We are so glad you are enjoying the process.
Glad I made this decision with this company. Easy to deal with and now have my memories safe. Good decision!
Thanks for the great review. We appreciate your kind words. We are so glad you are enjoying the process.
Very easy and rewarding I was hesitant at first but so glad I did it!
Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.
I was able to save to my computer so I don't need the Cloud service, but I believe I will be converting more reels.
The quality of the digital files is outstanding. I sent in Super8, slides, negatives, even some tin types. The scans are very clean. I appreciate the organizational system used for the scans too. Once my photos were posted, it was very easy to find any photo! Thank you iMemories!
Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to submit your review. We are always trying to obtain the best possible outcome, it will depend on the condition of the tape, degradation, etc. Please reach out to us and we can look over your order to try and to see if we can fix this for you.