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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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They make it easy and executed flawlessly.
So far, I've had them transfer 6 tapes. They send you a box to ship them, transfer them, you download them, and they send the original media back to you.
They turn it around in about a week.
From beginning to end the staff at IMemories were very helpful. My order also arrived sooner than I anticipated. We laughed and cried as we walked down memory lane watching the movies, and I was able to share these with so many family members and friends.
I received my digitally transferred movies in time to view for the Holidays. Our family loved them.
All of my items were taken care of in a very good way. It's very easy to view them online. I was also able to download them easily. I plan to use the service again.
Didn't realize that I would have to continue to pay for the cloud storage. Turned out to be a lot more expensive than I thought.
I have really enjoyed imemories transferring all my old memories into a digital form. I loved being able to share the link with old friends and family. These will now be preserved for all of us. The customer service is outstanding, friendly, reasonable and really do assist in whatever the question or issue.
Everything went very smoothly. The communication throughout was also excellent. Highly recommend.
Best Christmas present ever for my adult children! They loved getting their home movies of when they were little.
The process was easy and quick. The staff at the service department of iMemories were so helpful! Will definitely be doing this again (as soon as I find the rest of our old videos :))
We converted hundreds of slides to digital. Even though it was right before the holidays, iMemories was timely and the entire process was smooth. When I made a mistake with my order, customer service immediately fixed it with ease.
My home videos were all converted so quickly that my entire family was able to enjoy watching them from their own homes on Christmas Day. Everyone was so thrilled! They were all labeled to make it easy for everyone. My VHS & 8MM tapes each had many different events on them, iMemories made them so easy to view by separating each event. Everyone was able to click on the event they wanted to watch & forward fast through the boring scenes until they saw what they wanted to watch. It was so much more enjoyable this way. I am so happy I finally did this! My mother is 94, being able to re-live the past 30 years through these videos made her so happy. I received all of my original tapes back safely through Fed-Ex. I definitely recommend iMemories to everyone. Thank you iMemories!
All my (European PAL format) VHS and VHS-C cassettes got converted to high-quality downloadable video files. A great, reliable service. Highly recommended!
Quick, top notch, professional service. Extremely pleased with the customer service, tracking process and the high quality videos to view. It is easy to share with my family near and far. I downloaded the app and can watch the videos from my phone and all the wonderful memories flood back. To be able to experience my family again when they are young and to see and hear loved ones no longer here is a special treasure. Game changer!
Thank you iMemories!
I was very hesitant and nervous to ship the tapes off. I received the digital memories very quickly at a very busy holiday time. All the original tapes were also sent back to us within a couple of weeks.
We have been enjoying memories from some tapes that are over 30 years old. They really take you back to some wonderful times!
We emptied a whole cabinet full of old family video tapes! It was so easy to drop by Fed ex, pop them in a box, and a couple weeks later, there they are - on my laptop and ready to share! They even copied my video titles exactly to the digital file. These precious memories are so fun to watch. And it was reasonably priced too.
I send like 18 tapes, thinking that before getting charge, I will be able to see what they have recorded, but instead it was only named, so I ended paying for 3 tapes that don't even know who the people in there was... I wish I could know that before paying for it
We've been wanting to convert our 8mm for years, but have always put it off. This process was seamless, quick, stress free and I thought very inexpensive. We are very technology challenged but even we were able to download an app and now we watch them all the time! Thank you so much…. Now I just need to send in the additional 2 vhs tapes I did fit to include!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.