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iMemoriesReviews 11,427

4.3

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

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7,376 reviews

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Oklahoma
1 review
0 helpful votes
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Absolutely wonderful!
January 20, 2022

I am a fanatic of pictures and videos. In the past, I have transferred my VHS videos to DVD then digitized those. I always thought I had done a thorough job. However, I was wrong. I sent in over 30 video tapes. Every single one has been digitized. Even one that was created with a faulty video camera that I could never watch. I will continue to send in every video I have to be transferred.

Date of experience: January 20, 2022
Wisconsin
3 reviews
0 helpful votes
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Awesome service!
January 20, 2022

Process was smooth and quality was great. I've already sent in my next order.

Date of experience: January 20, 2022
Virginia
1 review
0 helpful votes
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Very good
January 19, 2022

Nice way to get pictures converted to save for future

Date of experience: January 19, 2022
Arizona
1 review
0 helpful votes
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Super Easy!
January 19, 2022

So fun to have to have all my old videos transferred and in one location!

Date of experience: January 19, 2022
Texas
1 review
0 helpful votes
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Blast from the past
January 19, 2022

IMemories did a fantastic job converting our old video tapes

Date of experience: January 19, 2022
South Carolina
0 reviews
0 helpful votes
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Easy!
January 19, 2022

Was nervous mailing my photos away but they received them and processed the order efficiently, even given that it was over the holidays. The photos were digitized and edited very well!

Date of experience: January 19, 2022
Florida
1 review
0 helpful votes
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I hope to send many more can they all be put on one or two thumb drive?

Date of experience: January 17, 2022
Washington
0 reviews
0 helpful votes
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Priceless
January 17, 2022

At first I thought It was a bit pricey…. But well worth it … my whole family cried laughed and enjoyed all the old priceless memories. All the kids are grown now and they didn't remember a lot of those precious moments. So it was worth it

Date of experience: January 17, 2022
Alaska
1 review
0 helpful votes
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Am ordering more! Wonderful company!
January 15, 2022

The staff is fantastic, helpful and friendly. I was very apprehensive, sending a lifetime of memories away! Before I knew it I got an email and started watching my kids and grandkids grow up! More on the way!

Date of experience: January 15, 2022
Missouri
1 review
0 helpful votes
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Home movies digitalized
January 15, 2022

You guys did a great job of converting our old home movies to a modern digital format. Instead of being packed away in a closet somewhere where no one can enjoy them, our whole family can now relive the memories contained in those old movies.

Date of experience: January 15, 2022
New Jersey
1 review
0 helpful votes
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Great
January 14, 2022

My order was processed quickly and I was very satisfied. Shared with family and downloaded for my self. I will be sending more tapes to transfer.

Date of experience: January 14, 2022
New Mexico
1 review
0 helpful votes
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Great Job!
January 14, 2022

Great service. Fast turn around time. Easy to follow instructions. Very professional. Helpful. Will definitely use again and will recommend to others.

Date of experience: January 14, 2022
Montana
1 review
0 helpful votes
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Slight mix up
February 13, 2022

There was a little problem with my first order. Somehow my tapes got put in the wrong spit and couldn't be located briefly. I called and the situation was remedied but it was pretty unnerving! It's all good now and I love watching my videos!

Date of experience: January 14, 2022
California
1 review
0 helpful votes
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Two Thumbs Up!
January 14, 2022

Very happy with the digitization process! I would recommend this to anyone who has old home videos/tapes that they would like to be able to watch!

Date of experience: January 14, 2022
Illinois
1 review
0 helpful votes
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McCue Family Movies
January 14, 2022

The process was fast and easy. No complaints! I have share all the movies with my family and they were speechless. I have recommended this service to several others.

Date of experience: January 14, 2022
Florida
1 review
0 helpful votes
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Love it
January 14, 2022

Great job! We all love watching the old videos! So easy!

Date of experience: January 14, 2022
New Jersey
1 review
0 helpful votes
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Priceless
January 14, 2022

Great service! Absolutely love watching these digitized memories and sharing with family and my original media has already been returned. This was my second 5 star experience.

Date of experience: January 14, 2022
Illinois
1 review
0 helpful votes
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Perfect Christmas Gift!
January 14, 2022

Converted all of our family home videos from when my children were young to digital and gave this to them as a Christmas gift this year. They were overwhelmed with joy and emotion to receive this as their father had passed away a couple of years ago and they now have the gift of seeing him and hearing his voice again with such ease. We are all enjoying this gift as we watch all our memories come to life again!

Date of experience: January 14, 2022
Washington
1 review
0 helpful votes
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Pleased
February 13, 2022

This was such a good idea and glad I did it. I would say the only thing I'd recommend is when you say the cost is $14.99 stick to it. I got the box immediately sent it back, then once my tape was received I was notified and then it was another $24.99. Just give the option of what you want up front $40 to convert and download that is it. When I ordered the box it said convert any tape for $14.99 and that was false.

The conversion was fine but had to chat with customer service a few times because it would download after I paid the $24.99.

I would use them again if needed but I'd get all the cost up front first.

Date of experience: January 14, 2022
New York
1 review
0 helpful votes
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Amazing...
January 13, 2022

Thank you iMemories for digitalizing my mother in laws photos, films and slides. Having the ability to send it to family members is amazing. We have more to send you!

Date of experience: January 13, 2022