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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Very pleased with the results. Memories films was converted with outstanding results.
Very pleased with the way the movies came out and how they were categorized
My order of 25 tapes, (23 - 8mm) & (2 - vhs) was definitely processed as expected, (2 - 3 weeks). Within 2 weeks, I recieved 16/25 converted digital videos and I could not have been more ecstatic!
Old videos of my daughter, nieces and nephews (when they were elementary ages), now grown adults, came with memories of some tears, joy and a lot of laughter. The free enhancements made the quality of the videos look so much better. I recieved the rest of my digital videos by the 3rd week and I am happily satisfied! Viewing all my videos on my computer, both android and iphone as well as smart TV was very convenient. It was also easy to download and share which my siblings loved!
I would definitely recommend imemories to anyone who loves good quality and delivery!
ALL the family can see all the videos and pictures any time. No more taking pictures of pictures to send to someone. No more 3 different devices to look old videos. So many family members have died but can watch them and hear them any time I want.
It was wonderful - very easy! The Whole process from start to finish and now we are able to enjoy watching our wedding video anywhere we go. Thank you for your quick and prompt service!
It was hard to send out my package to iMemories because I live on an island in Southeast Alaska. It took a month for me to get it shipped out. I finally was able to see my videos on n the app but not able to upload them to my phone. I sent an email to iMemories for help but haven't been helped yet.
Was as easy as promised, very happy. Good work with 50 plus yr old film.
How can it get more user friendly? Box up the tapes and view on the cloud!
I have my digital items and the originals were returned. My only questions are how to load the digital images to my web site and to my flash drive. I paid for the first year of storage so that I would have time to figure it all out.
Also I found 3 more VHS tapes with special family events from years ago. How do I get an order to pick them up for pricing and adding to my memories page?
I loved my conversions to a USB Flash drive. My family can watch this anytime we want! Some of these pictures, were long gone from our memories, until now! Thank you! We all appreciate ALL your efforts, to give these memories back to us...
Amazing videos. The process was incredibly easy! Thank you! Will definitely use this service again
My children, my sister, my nephews and I have all enjoyed watching my new digitized home films.
Had a fantastic experience with iMemories. I was afraid to trust them with my precious, 30-year old videotapes but they took great care of everything. I received my shipping box, complete with all materials and they confirmed receipt. I got my digitized copies within two weeks of them getting my videos and I'm SO pleased! Thank you!
Perfect! You guys do such a great job and my next order is already being processed!
I did not realize this was purchase the process then purchase the rights to view separately.
Not at all as plainly advertised.
Very dissatisfied.
My wedding video was saved but next time I'll do more research into this type of service. I am not happy with the results.
Great place to see old memories. Great price and excellent service
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi Susan, We had a chance to talk and we extend your account access so the media can be downloaded to your own computer, our subscriptions are optional for long term access and storage. Please let us know if we can further help!