On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Most were incredibly blurry; I realize that the originals I sent may not have been the best, I don't blame iMemories, just disappointed.
The prices are reasonable and my negatives are developed quickly and so much fun to relive old memories.
Thank you so much for taking care of my 33 videos. Happy to see these old memories all the time now. I also want to thank you for digitizing the 122,35mm slides. My siblings were super happy (as was I) to get these from my parent's stash of slides after they both passed away. Cool things your company does for WAY less money than your competitors. I have been telling all of my friends about your company too.
Thank you so much. I really appreciated it.
Jeff Juds
IMemories did a wonderful job of saving our family memories. The service was fast, the prices were fair and the end products were beautiful!
This is the second time I've used imemories to convert my old VCR videos to digital videos, and I'm very pleased with the results. The process was fast and easy, and I received all my original media back safely.
It was so easy from start to finish! Ordered the kit, sent it back, everything was converted and I was able to view them online, and my originals were returned. Now my memories are saved forever. It couldn't have gone any better!
Couldn't be easier. Oder the first shipping container - send in the videos - download them - videos returned. Pretty quick - 2 weeks. Completely satisfied.
This was a very easy and quick process, exactly as they explained! They emailed my digital files and I was able to download them easily and then they sent back my tapes.
This company was a pleasure to work with. They delivered everything in a timely manner. I will be working with them again.
Was able to relive family memories of 25 years ago. This brought great joy to all were able to see them. Our family was able to enjoy those past moments once again.
I have received my original films back about two weeks ago. I have viewed it on-line. Please update me on when it will be out of the production process and sent to me. Thank you.
This is my second experience with iMemories. I am pleased with their service and final product. I have referred several friends :)
I now have my pictures on a thumb drive ready for my daughter to see
I am so happy with my results. I was afraid to try to play the tapes for fear of ruining them, but now I can watched these cherished memories of loved ones who past. Everything is so easy. From mailing them to your company and receiving updates and then the notifications of when my tapes were mailed back. I couldn't be happier. I will definitely recommend to all my friends that are in need of this kind of service. Thank you
I am so happy to finally have all my tapes transferred on a usb drive. I have access to view them at any time.
Quick and easy! All my video were uploaded to share with family and the process was veery simple! Everyone is so happy to share these memories
Very Easy ty only problem had was the 22 dollars to ship my vcr tapes back that was or should have been included and not very considerate
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.