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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I sent 2 very old long rolls of film and the first 5-6 minutes of each were badly damaged and really not watchable. Is there any type of refund for this problem?
Everything else was great and we really enjoy using these services.
I sent in five 8mm videos and I was notified when they were received. Shortly thereafter, I began to receive emails as to the videos that were uploaded to my account. It was very easy to access them, and I downloaded them to my laptop. I also sent the email link to my children, who were able to download them as well. The quality of the videos was better than I had expected, and I received my 8mm videos back by FedEx. Now, I'm going to do 15 VHS tapes with iMemories because of my first experience. Wonderful experience with this company!
Totally satisfied with the entire process. Fast and easy. Downloaded digital files and now they reside on our PC as well as USB thumb drives. And we still have the original 8mm tapes. Sharing digital files with the rest of the family is easy. Definitely will use iMemories for digitizing the rest of our 8mm tapes.
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
It was easy, I don't really appreciate paying for the box to be delivered to me, but I did it and now have my family videos on my computer.
I had a great experience with iMemories. Everything was done timely and it was easy to do. We got all of my grandmas old reels and film converted and it is so cool getting to see home videos all the way back to when my mom was a kid!
Very quick response time. Great care in returning original copies too. My family loved sharing the memories
Very quick and videos turned out great. The price was more than i thought it was going to be unfortunately
These were old 8mm films from the 50's & 60's. They came out great. I who's I had done this earlier.
Thank you for sharing your experience, and trusting us with such precious memories.
I am unable to choose getting disks instead of using the cloud storage
It was a very smooth process, it has been great seeing videos I haven't watched in years
We are happy to hear it! Thank you for taking the time to share!
I have to admit, I was scared to send my precious old videos off in a box to have them digitized. Thankfully, my fears were unfounded and everything was digitized, uploaded, and returned to me, as promised.
Thank you for trusting us with such precious memories. We’re very happy to hear that we met your expectations!
I had old VCR tapes that I could not get to work in any VCR and I sent those in and they came back very clear in digital form. Great job!
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Much less expensive than I expected, and quick turnaround. Definitely recommend.
Thank you! We appreciate your business and value your feedback!
I'm very pleased with imemories and intend to send more home movies for them to convert/digitize in the future.
It was smooth and fast. With no problems at all. Sent the box with all my cassettes, got the links to download and the box back.
Super happy!
Though at first I questioned spending the money to convert old films to digital I'm so happy that I did! What's a lifetime of memories worth? I had video as old as 1959 that can now be shared with my family. Turn around was within 48 hours upon receiving my payment. I highly recommend!
We always enjoy hearing what our customers have to say! We appreciate the great review and look forward to working with you again soon.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.