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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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They turned out great. Some of them were taken over sixty years ago and they cleaned them up.
Thank you for taking the time to share your experience, we so appreciate it!
I had no idea what was on videos and what a surprise it was to relive those sweet memories of such a long time ago. Best idea ever to get these formatted to where I can view them with family. Many tears, but also just as much laughter. Thank you for having this company to do this for people. Turn around time was surprising as well. I think I got everything done in less than a month!
IMemories are great to work with from placing the order, receiving the link to download them, to getting them mailed back to me. I highly recommend using them. It was great looking back at our family films that I never got around to converting myself. We were always sceptical about sending them to anyone, but we were very pleased how professional this was.
My slides, super 8 movies and vhs tapes were transferred with great care. It is wonderful seeing memories come to life again! Thanks so much.
Excellent! Thank you so much. Your customer service is exemplary. I called to ask a couple questions and they were extremely helpful.
I love that I can view my home movies online from any device and share with family and friends. There is even the ability to trim and reorganize from their site before downloading.
I had VHS and 8mm movies from over twenty years ago that I thought were lost. IMemories restored and digitized them all.
Received completed order online in timely manner. Results were very good.
All went smoothly and they were able to convert my videos!
My experience was good. I submitted 4 video cassettes for conversion, but iMemories was only able to convert one videcassettes due to copyright conflicts on the other 3. I understand that, and I am pleased with the conversion that was done. Please credit my card for the 3 video cassettes that were not converted. Thank you.
Smooth and streamlined for conversion process and originals return. Very helpful customer service. Only disappointment is lack of advanced features in portal. Overall very satisfied.
A little early to judge but so far so good. A lot more coming for processing. With a steep learning curve for me. This is the family history over 120+ years which I want to preserve for my so far disinterested grand children. But some day they will treasure this, I'm sure.
Everything was converted as promised in an easy-to-view format and all my items were returned in pristine condition.
Everything was good and timely just way more expensive then I expected. What you pay should include either CD's or a flash drive.
Company was very fair and agreed to give me a refund because one of the movies could not be viewed
Everything else came out fine
I received my digital conversion from VHS tapes in a timely manner. My originals were also returned in a timely manner. One of my main reasons for using the service was because of their claim that their equipment and advanced technology being the best in the industry and carefully calibrated to perform the highest quality digitization possible. I was a little disappointed in a few of my conversions that they weren't able to get rid of some of the static lines that we all got on our VHS tapes. This is why I gave it four stars.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!