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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Great job- love it! Process was easy and inexpensive. Walked me through what to do. Timely.
The service did what was described. I wish the UI for downloading photos was a bit better. It's not obvious how you can download them all at once.
I was also looking to not receive the physical copies back, but that wasn't an option.
Once iMemories received the photos the scanning was fast and I had no problems.
Very well done and service appreciated. The turn around was very good.
Service performed timely and my refund was processed timely for some blank tapes and ones that contained copywrited material that didn't get processed when I called.
I am beyond excited about having our family videos available digitally. So many memories that had slipped my mind brought so much joy to our lives after getting the videos converted. Thank you
The process of sending the tapes and getting the digital videos back was really easy and such a time saver.
I loved watching the films from when my children were young
Thank you for doing this. Now to copy them to usb or cds
I have put off digitizing my childhood memories for fear of them getting lost or ruined; and the cost. I have been very happy with the care they have taken of my reels, and the quality of their final product. It has been worth the money ( investment), and I will continue to use this company in the future!
With recent hand surgery I cannot operate my computer. It will be another 6 weeks before my cast is removed so until then I have no idea what service will be rated
My experience with iMemories was a good one. I did have some trouble trying to e-mail them to a family member, as he was not able to open them and watch them so I had to download them onto my PC and he will have to watch them next time he comes to visit.
We love seeing family movies from 30 years ago. It seems that two people transferred mine. The first person separated digital by event being filmed. The second batch was several events on one tape. Each tape digitized! I had trouble splitting the videos. I did not know how I found "split" for one tape. Never could find it again.
Imemories did a great job converting our tapes. Most of them turned out. The price was higher than I had hoped.
Thank you for the great job I just feel like we paid over a thousand dollars we should not have to pay for a year to store them it seems like you are nickle and diming - it is hard to manage and organize so many slides
It took longer than I expected to get the box to mail it in, which then made me have to rush my order, which then made the cost higher than expected.
Efficient service and helpful, friendly service staff. I've submitted over 100 family video tapes on three separate orders and all have gone perfectly. My final batch was just returned to my safely.
This was a great experience! Everything turned out great and products were returned to me quickly.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.