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iMemoriesReviews 11,427

4.2

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

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7,376 reviews

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Maryland
1 review
0 helpful votes
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VHS to digital
July 5, 2023

Great job- love it! Process was easy and inexpensive. Walked me through what to do. Timely.

Date of experience: July 5, 2023
Illinois
1 review
0 helpful votes
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Did what was described
July 5, 2023

The service did what was described. I wish the UI for downloading photos was a bit better. It's not obvious how you can download them all at once.
I was also looking to not receive the physical copies back, but that wasn't an option.
Once iMemories received the photos the scanning was fast and I had no problems.

Date of experience: July 5, 2023
Kenya
1 review
0 helpful votes
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Great memories now
July 5, 2023

Very well done and service appreciated. The turn around was very good.

Date of experience: July 5, 2023
South Dakota
1 review
0 helpful votes
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3rd order
July 5, 2023

Service performed timely and my refund was processed timely for some blank tapes and ones that contained copywrited material that didn't get processed when I called.

Date of experience: July 5, 2023
North Carolina
1 review
1 helpful vote
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Absolutely fantastic
July 4, 2023

I am beyond excited about having our family videos available digitally. So many memories that had slipped my mind brought so much joy to our lives after getting the videos converted. Thank you

Date of experience: July 4, 2023
Illinois
1 review
0 helpful votes
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Easy process
July 4, 2023

The process of sending the tapes and getting the digital videos back was really easy and such a time saver.

Date of experience: July 4, 2023
Michigan
1 review
0 helpful votes
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Easy
July 4, 2023

We had so much fun watching our wedding video again!

Date of experience: July 4, 2023
Colorado
4 reviews
0 helpful votes
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Pirman memories
July 4, 2023

I loved watching the films from when my children were young
Thank you for doing this. Now to copy them to usb or cds

Date of experience: July 4, 2023
Mississippi
1 review
0 helpful votes
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Memory Lane
July 4, 2023

I have put off digitizing my childhood memories for fear of them getting lost or ruined; and the cost. I have been very happy with the care they have taken of my reels, and the quality of their final product. It has been worth the money ( investment), and I will continue to use this company in the future!

Date of experience: July 4, 2023
South Carolina
1 review
0 helpful votes
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Unable to evaluate
July 4, 2023

With recent hand surgery I cannot operate my computer. It will be another 6 weeks before my cast is removed so until then I have no idea what service will be rated

Date of experience: July 4, 2023
Nevada
3 reviews
0 helpful votes
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Quick and Easy
July 4, 2023

My experience with iMemories was a good one. I did have some trouble trying to e-mail them to a family member, as he was not able to open them and watch them so I had to download them onto my PC and he will have to watch them next time he comes to visit.

Date of experience: July 4, 2023
Alabama
1 review
0 helpful votes
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Great
July 3, 2023

Easy process and turned out great. Will definitely use again and encourage friends to use.

Date of experience: July 3, 2023
Florida
1 review
0 helpful votes
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A good experience
July 3, 2023

It was a good experience. A little pricey but overall, I'm satisfied.

Date of experience: July 3, 2023
Texas
1 review
0 helpful votes
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Worth every penny-priceless!
July 2, 2023

We love seeing family movies from 30 years ago. It seems that two people transferred mine. The first person separated digital by event being filmed. The second batch was several events on one tape. Each tape digitized! I had trouble splitting the videos. I did not know how I found "split" for one tape. Never could find it again.

Date of experience: July 2, 2023
Washington
2 reviews
0 helpful votes
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Imemories did a great job converting our tapes. Most of them turned out. The price was higher than I had hoped.

Date of experience: July 2, 2023
Tennessee
1 review
0 helpful votes
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Thank you
July 2, 2023

We are very happy that Y'all provided the service to us and we are enjoying our past memories

Date of experience: July 2, 2023
New York
1 review
0 helpful votes
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Thank you
July 2, 2023

Thank you for the great job I just feel like we paid over a thousand dollars we should not have to pay for a year to store them it seems like you are nickle and diming - it is hard to manage and organize so many slides

Date of experience: July 2, 2023
Massachusetts
1 review
0 helpful votes
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Wedding video
August 1, 2023

It took longer than I expected to get the box to mail it in, which then made me have to rush my order, which then made the cost higher than expected.

Date of experience: July 2, 2023
Minnesota
1 review
0 helpful votes
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Great service
July 2, 2023

Efficient service and helpful, friendly service staff. I've submitted over 100 family video tapes on three separate orders and all have gone perfectly. My final batch was just returned to my safely.

Date of experience: July 2, 2023
Indiana
1 review
0 helpful votes
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Great experience
July 2, 2023

This was a great experience! Everything turned out great and products were returned to me quickly.

Date of experience: July 2, 2023