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iMemoriesReviews 11,427

4.2

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

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7,376 reviews

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Rhode Island
1 review
0 helpful votes
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Return to Happy Younger Days
July 7, 2023

While cleaning my basement, I found a bag filled with 30 old 8MM films. I couldn't remember the contents but I knew they were almost fifty years old. When I received the footage back from iMemories, I was pleasantly surprised to find family adventures dating back to when we were all young. I watched my wife and children coming home from the baby hospital. I watched my children graduating from school. I had to watch everything at least twice because the tears obstructed my vision during the first viewing. My family got together for a Fourth of July cookout. I surprised everyone there with the movies that I was able to project on a big screen TV. It was the hit of the party. So many family members were exhuberent to see themselves as young people again. The younger family members laughed so hard at seeing their parents as young people and themselves as babies. There were even some tears shed at the sight of those that have passed on. Thank you iMemories.

Date of experience: July 7, 2023
Wisconsin
1 review
0 helpful votes
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Love it!
July 7, 2023

Wonderful. I have wanted to do this for years and am very satisfied with the results!

Date of experience: July 7, 2023
New York
1 review
0 helpful votes
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My films
July 7, 2023

Excellent, thank you. Quick, easy and they came out great.

Date of experience: July 7, 2023
Texas
1 review
0 helpful votes
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Never too Late
July 7, 2023

I received my memory kit quickly and sent the pictures off. They received them and got them done in a timely manner. I am very pleased with this company and will use them in the future.

Date of experience: July 7, 2023
Georgia
1 review
0 helpful votes
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Wonderful!
July 7, 2023

Terrific and very easy to ship, download, view, copy and share!

Date of experience: July 7, 2023
Florida
1 review
0 helpful votes
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Memories
July 7, 2023

Great very timely so happy my family can watch them now

Date of experience: July 7, 2023
Texas
1 review
0 helpful votes
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Family
July 7, 2023

So happy to have our memories digitized. No matter where we are we can share them

Date of experience: July 7, 2023
New Mexico
1 review
0 helpful votes
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Great Company + Experience!
July 7, 2023

Smooth process + great quality. Very satisfied with outcome of the order. 100% recommend.

Date of experience: July 7, 2023
Florida
1 review
0 helpful votes
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First time using the service
July 7, 2023

I was very happy with the service and will use again.

Date of experience: July 7, 2023
Georgia
1 review
0 helpful votes
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Sweet Memories
July 7, 2023

The process was relatively easy and something I've wanted to do for a long time. I now have the iMemories app on our tv, so we can watch old videos easily whenever we want. I can also share them with my adult children and family. Happy with the purchase!

Date of experience: July 7, 2023
Indiana
1 review
0 helpful votes
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Excellent!
July 7, 2023

I love all my videos and just how easy it is to access them anytime! All organized and dated makes it easy to find!

Date of experience: July 7, 2023
New York
1 review
0 helpful votes
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I LOVE THIS
July 7, 2023

Nice to bring old memories back! It was a great investment.

Date of experience: July 7, 2023
District of Columbia
1 review
0 helpful votes
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Amazing service
July 7, 2023

I had been meaning to transfer my old home VHS videos into digital format for years, but thought it would be a hassle. This was seamless and so easy- I'm so appreciative of this service. It was affordable and so incredibly easy! Highly recommend!

Date of experience: July 7, 2023
Michigan
2 reviews
0 helpful votes
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I cannot express the feelings I had besides joyful crying when I saw and heard my Fathers voice on these old videos. He shared memories that I had not see of my children when he watched them while I was working. Priceless!

Date of experience: July 6, 2023
New York
2 reviews
0 helpful votes
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Not happy
August 5, 2023

Got a lot of pixelated. Missing portions of video. Seeing repeated video. Still looking over videos. Not satisfied with quality.

Date of experience: July 6, 2023
Texas
2 reviews
0 helpful votes
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Lampe family
July 6, 2023

Excellent! Second order: unable to view photos or vides in in app after this order sent to me. Prior to this, I have been able to view photos and videos in the iMemories app. Please advise.

Date of experience: July 6, 2023
New York
1 review
0 helpful votes
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Cherished memories
July 6, 2023

Love the experience brought me such joy to go back and see the memories and people who are no longer with us

Date of experience: July 6, 2023
New Mexico
3 reviews
0 helpful votes
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Review
July 6, 2023

Great experience, timely responses, completely satisfied

Date of experience: July 6, 2023
Louisiana
1 review
0 helpful votes
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Wonderful Results
July 6, 2023

I am thrilled at the quality of these digital files! All files are labeled as they were on the original VHS Tapes, so they are easy to catalogue. My family is so happy to be able the watch the videos on their own devices!

Date of experience: July 6, 2023
Illinois
1 review
0 helpful votes
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Lost and Found at Last
August 5, 2023

Our box got lost at the warehouse, and it took about six months to find them.

But they recovered our VHS wedding tapes and our mini camcorder baby videos. Priceless!

Date of experience: July 6, 2023
Heather P. — iMemories Rep
over a year old

Hi Donna, We see your order delivered to us in March 2023 with your father's email address inside, we inventoried and sent our quote email to his email address as we use what is included inside the box. It did take time to locate the quote, with us moving the quote to your personal email in May. We truly take pride in never losing any materials in our facility with the integrity processes we have in place. Please do not hesitate to reach out with any questions or concerns at 1(800)845-7986.