iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
The service that I received from iMemories was great. They did a fantastic job converting my VHS wedding video to digital so that I can watch it again. It is so nice to be able to see and hear loved ones again that have passed on and I miss very much.
Some of the videos I had transferred were of me when I was a baby with my grandparents and other family members who are no longer with us. To see them again was just the best gift ever. The second set was of my kids and once again to see them again as little children brings back so many wonderful memories.
Thank you so much for having this program, I though I'll never go to get my memories converted to todays technology and it will be forever in a tape that never will be watched, I am so happy I used your services!
Very pleased with the quality and speed of delivery, the website is easy to use
So easy. Received my order box fast. Took me a few weeks to let go of my cherished VHS tapes. Called customer support a few times but they reassured me and answered all my questions. Love my digital movies. I can share them anywhere, anytime! Also received everything back in a timely manner. Thank you imemories for giving my kids there childhood memories back!
It was very easy to send in our videos. We have more to send! Thank you!
Excellent customer service, exactly as described. I was very busy after the work was completed and delivered, and they kept asking if everything was all right. It was!
I'm amazed by the quality of the videos from my 50 year old 8mm reels!
I'm sure converting old 8mm and Super 8 films to a modern digital format is difficult, but iMemories did a fantastic job and made it easy for me. It isn't cheap, but I think it's worth the money to rediscover and preserve these family memories from the last 70 years!
First time experience having my memories digitized. And it was awesome! It was just the way they said it will. Sent my memories; they confirm that they received them; sent me my first copies for review. I loved the hold process. My family and I highly recommend Imemories for any digital services. I sent my second order already. Enjoy!
My daughters who are now 33 and 28 are loving watching our old home movies and memories.
Easy to package and send slides and movies. Conversion was within two weeks. Easily downloaded. There is a cloud storage fee, but being able to download makes it an option. I would recomend the service.
IMemories received the highest ratings in online reviews. My primary concern was timing. It was important that I receive my digitized VHS tapes in 6-8 weeks from the time I placed my order. IMemories was the only company that appeared to guarantee a reasonable time period for receiving the finished product. The price was a little higher than other companies, but reasonable. I received my order faster than expected. I am not technology proficient but with just a little help was able to transfer everything easily and make several copies. Although I didn't need follow-up service, I received timely emails with instructions on downloading and also how to contact customer service. Great service, wonderful result!
I HAVE SERVICES WITH COMPANY BEFORE, TOTALLY VERY GOOD ALWAYS.JUST ONE PROBLEM I JUST NOT CONTACTED THEM YET,SURE IT WILL BE CORRECTED,AS ALWAYS. I HAVE TRUST AND FAITH WITH THIS COMPANY. I HAVE VERY MUCH FAITH AND CONFIDENCE WITH THEM. SOME OF MY PICTURES,ECT. MEAN THE WORLD TO ME,SENDING THIS WONDERFUL COMPANY MY TREASURES IS TOTALLY DONE IN FAITH AND TRUST. THANKS.
My experience was one of total BLISSFUL memories.The pictures were totally colorfull and clear from negativies from long ago.,dending another order soon. THANK YOU.
Movies I found in my attic have been converted to an easily watched form that family from around the country can look at and marvel at. I'm 95 and there I am at my 2 year old birthday party?
The service was quick, professional, easy and satisfying.
Ridiculously overpriced for the streaming service They did not even try to make the video a better quality
The price was as advertised, except for the charge added on to return the original tapes
I loved the whole experience, however, I wish the other videos I did not choose to convert were still available for me to convert if I choose to later rather than mailing them again and starting the whole process over.
Good experience and fast delivery of the converted data. Was pleased with the end product
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi Tracy, Thank you for the review. When we do the digital conversion of videotapes, we can often help reduce tracking (gray lines through the picture), audio issues and some other quality problems. Our team will review, research and make adjusts with any issues they see to get the best capture possible of your memories. It is worth mentioning that the original quality of the recording and condition of a tape can affect the outcome.
We can absolutely look into any quality concerns you have. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.