website thubmnail of IMEI Doctor
How would you rate IMEI Doctor?
grey star
grey star
grey star
grey star
grey star
Minnesota
1 review
0 helpful votes
Follow MARVA M.
Unfollow MARVA M.
Send Message
Share Review
Report Review

FALSE ADVERTISEMENT
June 12, 2020

I should have trusted the reviews and all the warning signs. When you put in your IMEI number, their system gives you the price to unlock your phone.
Warning signs:
1. They don't accept paypal.
2. They only take Mastercard
3. Bad Reviews and many with this same complaint
4. Customer service on the reviews are disrespectful to their clients.
5. After order, they do not send you a confirmation

I placed my order because I wanted to give them the benefit of the doubt and thought my experience would be different. I did one final check to their faqs which states that the price the system gives after entering your IMEI is all I must pay. I was wrong.

The next day I returned to their site to check the status of my order, it tells me that in order to unlock my device, I must pay them more money and that the amount that I paid was only a pre-payment. I sent them a message that I will file a dispute with my bank and wanted my money back - FALSE ADVERTISEMENT. They then immediately sent me an email stating that they did not promise me anything with excuses that this is only a pre-payment. After 14 days, if I do not pay them, I will loose the money I paid. They do not give you the amount that you will pay upfront. I'm filing a dispute from here.

If you work with this company, this is the scenario you will have. I have not continued beyond this point to know the extent of their scam because I fear that they will continue to charge me more money or steal from my bank. Beware and use a trusted service, not this one for sure.

Date of experience: May 2, 2020
Lebanon
1 review
0 helpful votes
Follow Bassam B.
Unfollow Bassam B.
Send Message
Share Review
Report Review

No refund
August 31, 2019

3 $ to check than 30 $ to pre order than they tell u your unlock is absolutely ready but to order u have to pay 160 $ than 10$ for fast track finally the answer is sorry cannot unlock and no refund

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2019
Australia
1 review
0 helpful votes
Follow Jean-Paul H.
Unfollow Jean-Paul H.
Send Message
Share Review
Report Review

Slow service
June 25, 2020

Really slow and not available to contact. Been 2 months waiting for my service. I ordered a service for my device, said to take about 30 days and i am still waiting.

Date of experience: May 26, 2020
Virginia
1 review
1 helpful vote
Follow Samantha W.
Unfollow Samantha W.
Send Message
Share Review
Report Review

BIG Scam
November 29, 2019

I would also like to give DoctorUnlock
I would also like to give DoctorUnlock NO STARS if possible. I paid $98 plus another $47 and the extra money for top priority for iCloud unlock. I started paying February 2019 and here it is the end of November and they keep saying the same thing "sorry taking longer to chase my IMEI and it never takes longer then 90 days. Well it's been 9 months and bad enough they only send Robo messages back can never answer in person to me. NEVER use this site - total scam
You plan on iCloud Unlocking my phone any time this year? Only been waiting for 9 months and still isn't completed.
REFUND my money and I want a phone number to call and speak to a person.
DO NOT send me a robo message that you send to everyone, to scared to write back in person?

Samantha Anderson
IMEI# **************

Date of experience: November 26, 2019
Utah
1 review
0 helpful votes
Follow Kip P.
Unfollow Kip P.
Send Message
Share Review
Report Review

Works as promised
September 1, 2019

The only real gripe I have is that it's marketed as a one time payment, and that is not the case. The initial payment and then a larger one to unlock the phone

Date of experience: August 31, 2019
California
1 review
0 helpful votes
Follow Arturo C.
Unfollow Arturo C.
Send Message
Share Review
Report Review

Scam don't be victim
November 5, 2019

They asked for $28.00 to unlock iPhone so I paid it. They didn't unlock it They wanted $133.00 more to successfully unlock iPhone. It's a scam they are thieves

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 5, 2019
Indonesia
1 review
1 helpful vote
Follow Leo O.
Unfollow Leo O.
Send Message
Share Review
Report Review

REALLY SCAM SITE
August 7, 2019

Dont trust this site. This is scam site. Steal my money 28$ in advance and $42 after. And now. I didn't get anything. He said blacklist. Otherside my phone is really mine. Clean

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 7, 2019
Georgia
2 reviews
1 helpful vote
Follow sergei u.
Unfollow sergei u.
Send Message
Share Review
Report Review

Divorce for money
November 9, 2021

Gentlemen, they are scammers, they will not unlock anything for you, I sent them my phone to unlock, which is not tied anywhere and is in a clean list, they took money and then asked for more, and then said that it was blocked by the operator and in the black list. After they asked for a premium service pay. As a result, the amount is equal to the purchase of another phone, I did not believe them and did not pay. On another site I was unblocked it without problems and 3 times cheaper. DO NOT BUY ANYTHING FROM THEM, THIS IS FRAUDERS!

Date of experience: October 10, 2021
Indonesia
1 review
1 helpful vote
Follow ubay d.
Unfollow ubay d.
Send Message
Share Review
Report Review

S C A M...!
December 14, 2019

VERY BAD.!
This IS a SCAM.! I've already paid for $58 for unlocking my iP8, first they asked for $23 then they told me to pay another £30 to unlock my iP8 for 3 months (since march 2nd 2019),, yet everytime i ask for the progress they keep telling me this:
Thanks for your email.

Your device was issued to our iCloud supplier on the 5th Apr as per your order status page and is currently in process, once it has been unlocked you will be emailed as well as the order status page being updated.

We realise these are taking a long time, unfortunately its the nature of these unlocks. Some of these units have been taking 90 days. We have been advised that as a goodwill gesture there is an option to give you vouchers for the total amount you have paid for you to spend on a sim unlock for a different device if you don't want to wait that long?

I DON'T HAVE ANOTHER GADGET TO UNLOCK IN YOUR PLACE, SPECIALLY WHEN ALL YOU CAN DO IS JUST PROMISING WITHOUT DELIVER, *******@DoctorUnlock.!

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 13, 2019
Australia
1 review
0 helpful votes
Follow Mohammed A.
Unfollow Mohammed A.
Send Message
Share Review
Report Review

It is clear that the website not trustable the said we can fix your unlock by $28 than when I paid that they said I should pay more to fix this problem

Date of experience: April 16, 2020
Maryland
1 review
1 helpful vote
Follow Yuri M.
Unfollow Yuri M.
Send Message
Share Review
Report Review

My Order was created on 2019-05-29 12:28:34 and still not honored by DoctorLie. Today (2020-01-23) would make 240 days Or 7 months, 26 days since my order and DoctorLie stopped responding to my weekly emails asking for my money back. It's lie that they will give you Money Back after 90 days if they don't unlock your phone. DoctorThieves will just ignore you and keep your money. STAY AWAY FROM THIS FRAUDULENT COMPANY!

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 23, 2020
Canada
2 reviews
0 helpful votes
Follow Jimena R.
Unfollow Jimena R.
Send Message
Share Review
Report Review

Worst service ever, they do not answer questions properly, nor do they clarify their proceidures. And they just try to make you pay more and more wihtout actually no certainty of completion, they pay for fake reviews because they have a bogus practice and sell to a lot of people still who are just desperate to have their devices work again. DO NOT WASTE YOUR MONEY.

Date of experience: April 26, 2020
New Jersey
1 review
0 helpful votes
Follow Francisco M.
Unfollow Francisco M.
Send Message
Share Review
Report Review

Great service!
October 20, 2019

It took less time that I was expecting, communications with customer services perfect, thank you and I will use your services in the future and I recommend to everyone!

Date of experience: October 18, 2019
GB
1 review
0 helpful votes
Follow J R.
Unfollow J R.
Send Message
Share Review
Report Review

Scam do not believe them I was scammed I did pay all together £49.99 and iCloud was not clear I did ask for mor money extra premium do not believe them

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 23, 2020
GB
1 review
2 helpful votes
Follow Malcolm W.
Unfollow Malcolm W.
Send Message
Share Review
Report Review

DoctorUnlock.net
This is a SCAM!
They raise your hopes, ask for more money then silence... you will not hear back!

https://www.sitejabber.com/faq/doctorunlock.net

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 6, 2019
Thailand
1 review
3 helpful votes
Follow Jonathan L.
Unfollow Jonathan L.
Send Message
Share Review
Report Review

Total SCAM
June 24, 2019

Same as all the other comments and reviews. Make one payment and then they ask for another. I don't know how they're allowed to get away with this.

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 24, 2019
GB
1 review
2 helpful votes
Follow Andrew V.
Unfollow Andrew V.
Send Message
Share Review
Report Review

Scammers!
March 26, 2019

Failure to comply with the contract, the telephone has not been unblocked as described.
Avoid it from a distance, it's thieves and exploiters.

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 26, 2019
Brazil
2 reviews
3 helpful votes
Follow Isabela L.
Unfollow Isabela L.
Send Message
Share Review
Report Review

Its a SCAM
November 29, 2019

They first charge U$28, then ask for more money and in the end they just dont delivery any service. Stay away

Date of experience: November 26, 2019
DO
1 review
1 helpful vote
Follow Anyelo S.
Unfollow Anyelo S.
Send Message
Share Review
Report Review

My problem with doctorunlock.net started 5 months ago... I was looking for a provider to unlock my iPhone and I saw them offering me a unlock for 28usd, I accepted and payed the amount. Like a week later they mailed me again saying that my iPhone needs a spherical cervices because the provider is asking difficult and kinda expensive and yes I accepted and payed another 42 usd. Then Like another week later I got a mail from them saying that my phone was locked to the provider because of a debt but the true is that I was the owner of the iPhone I bought it brand new and I cancel the contract because I was going back to my original country. I told them that and then they offered me a voucher to unlock another phone but when I wanna use my voucher there's no voucher for my email address.
I've sent them more than 12 mail asking for a way to solve my problem but I don't get any response from them.
My recommendation: don't even think to use that scam web page if you don't wanna loose your money as it happened to me and a thousand of people more.

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 15, 2019
AE
1 review
1 helpful vote
Follow Pramod P.
Unfollow Pramod P.
Send Message
Share Review
Report Review

Bull$#*!t
May 30, 2019

It's been 5 months they have takes more than 150 $ but failed to unlock my device they are really scammer

What I feel about them bloody beggars

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 30, 2019

Overview

IMEI Doctor has a rating of 1.8 stars from 300 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IMEI Doctor most frequently mention premium service, total scam and icloud unlock. IMEI Doctor ranks 82nd among Unlocked Phones sites.

service
57
value
57
shipping
46
returns
52
quality
55

Instant Feedback

2,952 reviews