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How would you rate IMEI Doctor?
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Spain
1 review
1 helpful vote
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It don't works
August 15, 2021

Eight months after submit the order, the mobile remain in Inminent, and no answer from imei doctor.
I think I'll waste my money.

Date of experience: July 16, 2021
New Jersey
1 review
0 helpful votes
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Good job
August 20, 2019

Excellent job. Hassle free and easy payment. It took a few days to open my cellphone but it was worth the wait

Date of experience: August 20, 2019
Canada
1 review
0 helpful votes
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Imei Doctor are scammers
December 29, 2021

Please be aware these ppl are bunch of scammers. They will charge you and than will not unlock your phone

Date of experience: November 29, 2021
New York
1 review
1 helpful vote
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IPhone 7 Unlocked
August 29, 2019

Good service but the process was longer than I expected. If need a phone, must do the order days ahead.

Date of experience: August 28, 2019
GB
1 review
0 helpful votes
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Excellent
October 13, 2019

Excellent thank you for your service, very quick, able to keep track of progress. Emailed as soon as it's done.

Date of experience: October 11, 2019
GB
1 review
0 helpful votes
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Very very slow
October 18, 2019

Very slow unlock with little notice of how long it takes I appreciate they deal with many customers but at over £50 I expect quicker than 3 days

Date of experience: October 18, 2019
Georgia
1 review
0 helpful votes
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Good morning
I will explain to you how I was deceived. I guess it's illegal. I'll send them a screenshot When you guess exactly

When I bought this item, in description was indicated the PRICE 28$. Now, when I check the web-site with my IP address, its's pre-order and I'm seeing 28$ and 154$ (on completion). When I checking another IMEI on my IP, I seeing the same information (28$ and 154$). But if I have another IP, I'll see the price 28$. THAT'S ALL. This scheme is absolutely clear for me.

1. When you buy is the price for unluck. 28 $ (NOT pre-order!)
2. You bought it after. My IP address information is changing and it says it was pre-ordered.!
3. Then doctorunlock sent me Miles. You didn't see it when you were buying it and it was written pre-order was?... While visiting the site. Anyone emei has already this is a pre-order (As it should have been at the time of buying)
4. I buying unluck for 28 $... After buying, they change like this your ip addres While visiting the site Anyone emei has already this is a pre-order!

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 16, 2019
Mississippi
1 review
0 helpful votes
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S20 Ultra
October 29, 2021

Could not unlock and are now saying it was a stolen phone which I bought new. Say phone doesn't meet criteria. These people are a scam! STAY AWAY!

Date of experience: September 29, 2021
GB
1 review
0 helpful votes
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Quick and easy
October 1, 2019

Quick and easy. No problems, would recommend and use again for any future phones, prices not bad either

Date of experience: October 1, 2019
Kentucky
2 reviews
1 helpful vote
Follow Mike K.
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I thought i was going to get lucky and maybe not be like the other people and yep they stole my money and still on waiting. Its been over two month.

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 23, 2019
Canada
1 review
1 helpful vote
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Actually i wanted to give negative review of this service. I paid $180 CAD to remove icloud in three different installments, to unlock and now it is over two and half months and still no resolution. After a week of paying third installment when i asked to pay for premium service, IMEIDoctor CEO/Staff Mr. TIM just stopped answering my emails. And now it is been 80 days they just ate my $180 CAD. No reply, no service update and no refund at all. Mr Tim confirmed this premium service is 100% refundable for any reason if order get rejected. The service is still keep on saying "premium Service Required".
I read people saying Iphone 4/4s iclud removed in 5 days. Actually icloud removing is free for any model under iphone 4/4s. If you restore iphone it ll remove icloud. Resetting Iphone 5 and up model does not remove icloud. I just want you to aware of this SCAM of keep asking you to pay multiple time and you ll end up loosing your all money. This site id fully SCAM and worth nothing at all.
These people inclusive mr Tim are professional enough to scam your money by saying this service is refundable. And After that just forget to reply clients.
This IMEI Doctor.com is just SCAM and i am filing Better Business Buero complaint against that.

Date of experience: September 4, 2021
Texas
1 review
0 helpful votes
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Two months and still without any respond
My request has been almost two months and still my phone is locked. I emailed them couple times and there is only an automatic respond. My percentage has completed 100% and nothing happened.
Here is my IMEI: **************
And here is their automatic respond to all my emails " Thanks for your email.

This IMEI was issued to the carrier on the 12th as per your order status page and is currently in process, don't worry as soon as it's been unlocked you will be emailed as well as the order status page being updated.

The average unlocking timeframe of this handset is 1-30 days (Monday-Friday). The percentage meter will give you a more accurate time scale for your device, if it reaches 100% and its not unlocked then we will chase the IMEI with the carrier for you and place it on priority.

Kind regards,

DoctorUnlock
Track your order"

Because they don't have any time for the customers they don't even put time to respond with respect. And don't read their respond here by seeing email: (*******@doctorunlock. N et)
Because the message above will be the same every time. No matter what you ask them you will get the same answer even if you say "Hi" to them.
They took $112 for no service so guys please please please DO NOT WASTE YOUR MONEY HERE. It is a SCAM
I don't recommend this fake site to anyone. It is a waste of money and time.

Date of experience: December 18, 2019
GB
1 review
1 helpful vote
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TRUSTABLE UNLOCKING
August 31, 2019

Happy to come back again if needed.
Delivery time was bit delayed. Overall happy with the service. Worth for money. Will recommend for others.

Date of experience: August 29, 2019
Nigeria
1 review
0 helpful votes
Follow Festus O.
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I ordered for a sim unlock since 03/03/2021. It's been paid for and till now it's still locked. I also sent mails but got no reply

Date of experience: March 6, 2021
Canada
2 reviews
2 helpful votes
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Doctorunlock.net is a scam website and don't even try to pay or do any business with them, unless they use paypal. They will rip off your money

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 23, 2019
Viet Nam
2 reviews
5 helpful votes
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Never again...
August 11, 2019

! I lose my money and don't want anyone else loose money for this site like me!

I do not understand why services like this can still exist and make many people lose their money unfairly.
Before making order, I consulted trustpilot.com site and hoped that great comments about them were correct, but I was wrong.

I paid 28 USD as a prepaid fee, right after that they requested a further 42 USD to unlock and I paid for this fee. However, after 5 days they answered that my IMEI was blacklisted (that's a lie) and needed to pay additional 70 USD for them to perform premium unlock.
I will not pay further because, I'm pretty sure that my IMEI is completely clean and has provided them with a lot of proofs show that my IMEI is clean. I also required them to provide proof of their site show that my IMEI got blacklisted.
According to their policy below, I can absolutely request card refund if my proof is authentic.
-----quote of their policy----
If you do not wish to to use our Any Network (Worldwide) Premium Service to unlock this IMEI or have no other IMEI to unlock, and you believe the status of your iPhone SE to be clean and can provide proof that the IMEI is not lost/stolen or in contract, please reply to this email with proof and we will be only too happy to authorise a card refund.
-----
However, after providing them with many evidences, they answered me by automatic email with the content completely unrelated to my enquiry/request.
They will never refund your money as what they said. Just a network unlock voucher that I never use.
It's 17 days from the day I got their last automatic email. Still no response for my evidence enquiry as well as my card refund request.
After referring to people who were tricked like me recently, now I know that I lose my money.
Don't look at the positive reviews because anyone can create account and give 5 stars. Look at all negative review to find the truth.

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 11, 2019
Virginia
1 review
1 helpful vote
Follow Daniel H.
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After paying 2 times, because posting the actual fee would scare you off, but instead they do a bait and switch on you. They tell you pay $28 in USD now. They then tell you IT can be unlocked but to do so in another $55 USD. Heck for $10 more they will FAST TRACK YOU too. I waited 2 weeks and emailed them and asked what was going on since the meter said 100 percent, they replied that it should be unlocked in 2-5 days, LOL after its been 2 weeks, they can not even get their lies right. Anyway I asked for a refund and was told to wait 30 days, 31 days past and I get this nice email:
Your unlock has been unsuccessful. We respectfully have to inform you that your iPhone 11/Pro/Max **************) locked to Verizon USA is unfortunately marked by the carrier as barred/blocked/in-contract/financed/unpaid bills. A handset can be blocked for non payment of bills, bad ESN, contract issues, or the carrier may simply refuse to unlock as the handset is financed. As we have already prepared your unlock and incurred the unlocking charge, we cannot supply a refund for handsets which are rejected in such circumstances.

So bottom line STAY AWAY FROM THESE LIARS.

Date of experience: April 23, 2020
District of Columbia
1 review
0 helpful votes
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Iphone xs max
September 5, 2019

Pre-order is misunderstandable. But when it get full paid just 3 days after my phone was unlocked. Expensive but 100%

Date of experience: September 4, 2019
India
1 review
0 helpful votes
Follow Atul A.
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FRAUDSTERS! AVOID AT ALL COSTS!
They'll first quote you a charge for unlocking your phone (in my case it was US $28).
Once you pay, they'll send you an email with order details to give you the confidence they're legitimate.
Here comes the real deal.
A few hours later, you'll get an email from them asking to pay a hefty amount ($57 in my case) saying that they used $28 to check some details of my phone and to not to unlock it. I need to pay them additional $58 else it won't be unlocked.
When I replied them back citing the $28 was indeed for unlocking and this extra $57 was not mentioned during the placing of order, they simply replied again saying that they used $28 to do some checks and I should consider that as pre-order cost and to unlock, I need to pay $57 more.
THIS IS CHEATING! WHAT PRE-ORDER! WHAT CHECKING OF INFO OF MY OWN PHONE FOR $28!
They're neither unlocking my phone nor refunding my $28. I'm going to take legal help against such fraud company.
All positive reviews on the web are either paid or put by this cheating company itself by creating fake IDs.
SAVE YOUR MONEY, TIME AND MENTAL PEACE BY NOT DEALING WITH doctorunlock.net

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 16, 2019
Texas
1 review
1 helpful vote
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It not true
November 25, 2019

That's it a bad company they never answer the email and stolen your money I pay two times and pay extra for fast service and that never happens

Date of experience: November 22, 2019

Overview

IMEI Doctor has a rating of 1.8 stars from 300 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IMEI Doctor most frequently mention premium service, total scam and icloud unlock. IMEI Doctor ranks 82nd among Unlocked Phones sites.

service
57
value
57
shipping
46
returns
52
quality
55

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2,952 reviews