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Canada
1 review
3 helpful votes
Follow Matthew M.
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Misleading and blatant misrepresentation (lies). You think you are getting an IMEI based unlock for $27 but that's a pre-order. Cheaper to buy a used unlocked phone for US travel.

DO NOT USE

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 21, 2019
Texas
1 review
1 helpful vote
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Total scam
April 11, 2019

They kept saying I need to spend more to complete the unlock. Over the course of two weeks, they tricked me into spending $230 and I still am locked out. They won't refund anything. Total scam.

Date of experience: April 11, 2019
GB
1 review
0 helpful votes
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SCAM DO NOT BUY
October 4, 2021

The good reviews are written by these people themselves. I should not even give 1star but unfortunately cannot give -5 star. This company is a joke. I paid and checked on there site if my iPhone was blocked or blacklisted and came clear. I spoke to customer service who said that they will be able to unlock no problem and so I bought the unlocking service. After 1 month I am told that the phone is network blocked **hello that what I checked before I paid for unlock** but yes I should pay for premium service £50 and it is refundable if phone not unlocked so I confirmed again and then trusted them and paid £50 on 17th May today is 4th September and the tracking page since last month is at 99% saying it is imminent. I contacted Amd wrote to same customer service that before paying was very courteous now send a copy and paste response no matter what you ask.
STAY AWAY FROM THEM. All they want is your money and will tell you what you want to hear. And will run with your money. I am sure the 5star reviews are themselves written.

Date of experience: September 4, 2021
Ohio
1 review
1 helpful vote
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Doctorunlock.net
May 29, 2019

I gave one star because I couldn't give negative stars... This site is a TOTAL SCAM! I paid $150, was told that my phone would be unlocked in 30 days... 60 days later my phone STILL isn't unlocked! I have emailed them NUMEROUS times and they DO NOT respond!

PLEASE don't make the same mistake I did! I am out $150 and they won't respond to my emails or give me a refund! THIS PLACE IS TOTAL GARBAGE!

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 29, 2019
North Carolina
1 review
14 helpful votes
Follow Freddie G.
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100% scam.
April 1, 2021

I paid for the service and an up charge for expedited service. After almost a week I revived an email saying the iPhone was reported stolen/lost. I sent them proof of paid receipt that it was not and then I get an email that their "Premium" service was available and since I already paid for their previous version, I only had to double my payment to get it unlocked. NOW THEY WILL NOT RESPOND TO MY EMAILS ABOUT MY PROOF IT IS NOT STOLEN! SCAM!

Date of experience: March 2, 2021
Florida
1 review
8 helpful votes
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Does Not Work
February 18, 2020

Did not work, i paid for the Unlock service and the Premium Unlock and my iPad is still not unlocked.
Support no longer reply's to emails.

Here's proof that i paid for the unlock service and the premium upgrade.

Wed, Jun 13,2018, 3:57 PM
Order ID: *******
Payment Method:
Order Status: Click here to track your order
Description: iCloud Activation Lock Removal for DMTVK2A1HLF9
Amount: £39.99

Total Paid: GBP £49.99 (USD $70)
Network / Service
Activation Lock Premium
Order Status: Paid
Submitted to unlocking server, awaiting response

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 19, 2020
GB
1 review
4 helpful votes
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Scam Sites
June 30, 2019

I paid and fell foul to this, I spoke with apple and only the original owner can icloud unlock the iphones via the website and their logins. I spent around 30 minutes with apple support crew discussing options and only the original owner of the phone can unlock it.

Doctorunlock.net = Scam they cannot unlock iphones
Directunlocks.co.uk = Scam they cannot unlock iphones

Any site that states it can icloud unlock and iPhone is a scam and a lie. Do your research, I am in the process and contacting Nochex to get the remainder of my money back from these scammers

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 30, 2019
California
1 review
2 helpful votes
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Faken scammers
June 6, 2019

Same $#*! happened to me, exactly.
Your iPhone is reported as lost or stolen, but as goodwill we will give you a credit to unlock another phone bla bla bla, Robbers!

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 6, 2019
Australia
1 review
4 helpful votes
Follow Teddy L.
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Yes. Looks scam.
March 25, 2019

I paid total $70 for unlock iCloud activation and received email after 3 days that my IMEI is in blacklist.
All other companies say my IMEI is clean?
It seems many people have same experience.

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 25, 2019
Viet Nam
1 review
0 helpful votes
Follow Le T.
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This i scam
March 28, 2023

This i scam. I used the service to unlock my phone but 1 year ago still cant unlock and i cant claim refund.

Date of experience: March 28, 2023
Arkansas
1 review
0 helpful votes
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Stay away
June 12, 2020

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1 review
1 star: Bad
Just now
Stay away!
I created a order on mar 1 to unlock the phone and after I paid first fee they hit me Whit another one
I was waiting until apr 20 and at about 75% they requested more money
( £101.99 (retail) - £59.98 (credit) = £42.01 remaining
(100% Guaranteed Unlock)
Unlocking has resumed on a limited time service which is guaranteed, but additional funds are required in order to process your unlock as the price the carrier charges to unlock has increased. Please ensure you make this payment speedily before the service goes offline, this is a one-time only submission)
What is there problem
People stay away from them save you money not worth it
And they don't respond back to my emails
The procentage chart is gone it's just the payment request!

Date of experience: April 23, 2020
Romania
1 review
0 helpful votes
Follow Alexandru S.
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- they ask for a second payment after making first one, but not stating this fact clearly (of course, it would decrease sucker "conversion rate")
- they don't offer refunds (hence, this is why they actually don't offer paypal)
- no site ownership displayed (yes, I must have been crazy to enter my credit card details on such a site, but I guess I just blindly trusted Google results, but IMHO they should be soon be deindexed)
- who who wants to bother, I did some digging and the owner of the site also owns a comfort convenience Broadmoor Apartments, broadmoorapt.com located in 676 Mix Ave Hamden, CT *******, *******323.

Date of experience: March 3, 2020
Greece
1 review
0 helpful votes
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FRAUD FRAUD FRAUD
November 1, 2019

Hi,

On 9th August i paid them tou unlock my phone.

Today is 1st November and still nothing...

I sent them many emailS but they didn't respond...

100% FRAUD

Date of experience: November 1, 2019
France
1 review
0 helpful votes
Follow Bruna B.
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I paid 50£ and waited 3 days for them to tell me that it is stolen and to send proof of ownership. I sent it and now THEY DO NOT REPLY BACK but instead offer me a premium service which requires to pay 40 £ more! They won't refund you and will offer you a USELESS VOUCHER! AVOIIIIIIID

Date of experience: June 9, 2021
Australia
1 review
0 helpful votes
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IPhone Xr Unlock
August 31, 2019

DoctorUnlock offer a cheap solution to check your phone for unlocking before you pay final unlock for the full service, they were quick to offer suggestions & fast to supply unlock via email.

Date of experience: August 29, 2019
Virginia
1 review
0 helpful votes
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FRAUD STAY AWAY!
April 18, 2020

If I only I could give them 0 star.

I purchase the service to unlock my iPhone 6. The next day I got an email that the iPhone wasn't unlocked and I have to pay additional 150$ to unlock it through premium, which is ridiculous. The iPhone itself cost 100 dollar.
I requested a refund but they are refusing to do so.
THEY FRAUD STAY AWAY FROM
DOCORUNLOCK, OR YOU WILL LOSE ALL YOUR MONEY!

Date of experience: March 19, 2020
GB
1 review
0 helpful votes
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SCAM
March 3, 2021

Terrible. They give you a price which you believe to be the total fee (£24) but then bill you for a release fee for the code (£34) and do not clearly highlight these costs anywhere.

Date of experience: March 3, 2021
Connecticut
2 reviews
22 helpful votes
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Stop it is scam
December 9, 2019

I tried to unlocked iphone 6s IMEI ************** bougth from marketplace at Facebook with icloud lock,
My first payment was $28 later they sent a text that i need to pay $40 more because the last payment was just to check.
The funny is that "U can cancell this order until 30 days", Guys it is not true.
Because later they sent a other text that u need to pay $50 more To premium service and listen it.
UR MONEY NEVER WILL BE BACK.
They never answer ur massage directly.
I am trying to cancell this order 32 hours later and they said ir does not refund use a voucher but i never got it and u will spend more money. My email is *******@hotmail.com or Facebook https://m.facebook.com/SAMBITOBELTRAN.
Dicember - 8 and the history continue...

+1
Date of experience: December 6, 2019
Florida
1 review
0 helpful votes
Follow Juan C.
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I asked them to refund ALL the money and that I'd consider the issue resolved and I wouldn't leave a negative review.
They haven't even sent the unlock code yet despite my giving them the SECOND PAYMENT that they never mentioned in the beginning.
If they simply refund ALL of the money from the TWO payments I'll remove this review but IT REMAINS until then.

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 9, 2019
GB
1 review
0 helpful votes
Follow Gareth F.
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Be aware that the first initial payment is for them to check the cost with the provider to unlock the SIM.
They will then send you an expensive quote to remove the lock.

IMEI Doctor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 26, 2019

Overview

IMEI Doctor has a rating of 1.8 stars from 300 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IMEI Doctor most frequently mention premium service, total scam and icloud unlock. IMEI Doctor ranks 82nd among Unlocked Phones sites.

service
57
value
57
shipping
46
returns
52
quality
55

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2,952 reviews