MARVA M.

I should have trusted the reviews and all the warning signs. When you put in your IMEI number, their system gives you the price to unlock your phone.
Warning signs:
1. They don't accept paypal.
2. They only take Mastercard
3. Bad Reviews and many with this same complaint
4. Customer service on the reviews are disrespectful to their clients.
5. After order, they do not send you a confirmation

I placed my order because I wanted to give them the benefit of the doubt and thought my experience would be different. I did one final check to their faqs which states that the price the system gives after entering your IMEI is all I must pay. I was wrong.

The next day I returned to their site to check the status of my order, it tells me that in order to unlock my device, I must pay them more money and that the amount that I paid was only a pre-payment. I sent them a message that I will file a dispute with my bank and wanted my money back - FALSE ADVERTISEMENT. They then immediately sent me an email stating that they did not promise me anything with excuses that this is only a pre-payment. After 14 days, if I do not pay them, I will loose the money I paid. They do not give you the amount that you will pay upfront. I'm filing a dispute from here.

If you work with this company, this is the scenario you will have. I have not continued beyond this point to know the extent of their scam because I fear that they will continue to charge me more money or steal from my bank. Beware and use a trusted service, not this one for sure.