iLookGlasses has a rating of 4.8 stars from 920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 12th among Eyeglasses sites.
Je suis très satisfait du service et des produits. J'ai déjà recommandé à plusieurs amis!
I love order glasses from ilookglasses glasses and customer service excellent delivery with in a week to Ontario.
I appreciated the double check phone call to make sure the fit was correct because I'd chosen two different frame sizes by accident. Great service!
Pleased with the service shipping was fast price was great, I only wish I could've got amber colored lenses on my basic prescription. I am not a fan of grey tint. Aside from that I'm a happy camper
Love my glasses, love the price! Shipping was amazing fast. Glasses are awesome!
Too many overlays/pop ups. Makes irdering on phine impossible.
The web site was easy to use and ordered 2 pairs for the price if one and love the free item i received will order again
Easy to navigate the site, great customers service and fast delivery. Mae answered to my questions, also she gave me some professional advice. Thank you!
Chat was very helpful,ensured that prescription was correct, overall a good experience
Went as expected, I especially like the easy way to confirm prescription, will purchase again
Very bad experience. Glasses not fit correctly, Tried to contact customer support without success.
Once I had been promised that someone will call next day to proceed with return, Never received the call. No one ever call or send at least email.
Painless, ordered, they confirmed the prescription, very easy.
I'll let u know when my order arrives
It took a little bit to get used to the Website but ended up placing an order. After I placed my order I was contacted by a representative and she said the glasses I chose would not work for my measurements and attached a few suggestions. So I chose a different frame and when I received them i was very pleased. Thank you for being so diligent and Thank you for being a Canadian company.
It took a bit to get used to but I got what I wanted. When I receive my glasses I might get more. It will be easier to order next time. Thank you for being a Canadian company.
Love getting my glasses from here! Ordered 3 pairs last year and no issues! They didn't have the right lenses for my sunglasses order but the refund was quick and painless.
Website was easy to navigate. Order was processed and shipped quickly. Very pleased with the product received, its been a few weeks and no issues. Can't beat the price, would order again.
It was fantastic!
I recommend my family and friends how you were the best choice.
The website was easy, let me see the first-order result. Thank you
Many different styles to choose from. Simple process with your prescription to order. Very inexpensive. Love the confirmation if any changes from the last order. Arrived in a timely manner in safe packaging.
They helped me every step of the way. I am happy with the product
Sunglasses are great and all kinds to choose from top quality…
So far very easy and fast loved it love the glasses very affordable I will be buying them again
Quick and easy absolutely love the glasses high quality and trendy
It was fun to try on glasses virtually and they looked awesome on me when I received them!
It was fun to try on glasses virtually
I enjoyed shopping iLOOKGLASSES - very user friendly. I received my 2 new glasses at great prices and am very pleased with how they look and feel. Thank you iLOOK Glasses for making this experience so easy and enjoyable.
Answer: We do not direct bill any insurance company, but you would want to pay for your order online first and ask us for a copy of your invoice that you can submit to your insurance company for a reimbursement.
Answer: You may send us a picture/scanned copy of it via email at iLook@iLookGlasses.ca
Answer: If "my favourite" frames are deleted from the list. There is no way to retrieve it. The favourites are in this URL: https://www.ilookglasses.ca/wishlist
Answer: We offer a lens replacement service for frames that were purchased from us before. If not, unfortunately we do not work for them, for on the rare occasion that eyeglasses are damaged during production, we are not able to replace them.
Answer: Yes, our glasses always come with a hard case and a cleaning cloth.