iLookGlasses has a rating of 4.8 stars from 920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 12th among Eyeglasses sites.
Première expérience pour commande en ligne donc je n'avais pas bien noté tous les détails spécifiques à ma commande. Mais j'ai eu un appel me demandant ce qu'il manquait comme informations à ma demande
Went well and satisfied for the most part but my prescription is complex and with my age and some minor cataract issues never happy with using progressive lenses. The new glasses are an improvement on my old glasses. My new glasses fit better because I got a smaller size that fits well. My choice of frames was questioned due to the smaller size, showing that they were concerned enough to ensure that I got the size I really wantedbefore finalizing the order.
I ordered two pairs of glasses and they arrived quickly and were just what I wanted. I'm really enjoying my prescription sunglasses!
Didn't take long before I got my prescription glasses and sunglasses. They are great quality and superb.
I never feel unsure about ordering. I know I will get exactly what I ordered.
Ilook noticed that I had ordered a frame that was smaller than past purchases. They thankfully contacted me and assisted me to correct my order.
Je suis très satisfait de mon expérience. Bon produit, excellent service.
C'était ma 1ère fois à acheter en ligne une paire de lunettes. En magasin c'est devenu tellement cher juste pour une monture et la majorité sont de marques (ce qui ne m'intéresse pas)
Par contre sur IlookGlasses, non seulement il y a une variété de choix de montures pas cher, simple pour tout goût et même la protection en vaut la peine. La possibilité de prendre une photo de soi pour "tester", le retour gratuit avant 30 jours et un arrivage rapide m'ont permi de faire mon choix d'acheter sur le site. Au final, je n'ai aucun regret!Pour le coût de 2 paires de lunettes avec ma prescription sur le site que je suis super satisfaite, j'aurais jamais eu cela dans un magasin standard! Merci encore pour la qualité, l'efficacité, la simplicité et le prix pas cher!
Excellent service, good quality glasses, and great prices.
Excellent product, great price and great service. Thank you.
Ilook has great customer service as a returning customer a review of previous prescriptions was completed and changes were confirmed. Lots of glasses to choose from and the pricing is excellent
So easy and so many to choose from!
They arrived in less then two weeks and I can actually see better then with my prescription glasses I paid $$$ for.
I have already told family and friends this is the way to go!
Chat response was very quick and answered my questions promptly. Glasses are nice, prescription is OK. As with any online order I find the lens' to be not great quality, but you get what you pay for and these glasses are much less expensive than my daily glasses. I bought these to have transitions and to wear hiking, kayaking etc. Happy for the price!
Order from you all the time. Love the discounts and service. Great company!
ALWAYS pleased!
Love buying my glasses from you Great customer service and great prices
Was able to view glass with no issues and able to try on. No issues
Excellent! Fast, efficient, economical, great variety of products
AS stated very simple and smooth ordering process. I enjoyed the experience and the ease of ordering glasses for the first time.
Good reading glasses. Still expensive for what you get. Not happy with the color of the last order. It shows them as a soft pink online but are actually much darker. Not flattering on me all.
I have ordered several times from this company but I won't be back.
Answer: We do not direct bill any insurance company, but you would want to pay for your order online first and ask us for a copy of your invoice that you can submit to your insurance company for a reimbursement.
Answer: You may send us a picture/scanned copy of it via email at iLook@iLookGlasses.ca
Answer: If "my favourite" frames are deleted from the list. There is no way to retrieve it. The favourites are in this URL: https://www.ilookglasses.ca/wishlist
Answer: We offer a lens replacement service for frames that were purchased from us before. If not, unfortunately we do not work for them, for on the rare occasion that eyeglasses are damaged during production, we are not able to replace them.
Answer: Yes, our glasses always come with a hard case and a cleaning cloth.
Thank you for reaching out.
We sincerely apologize for the inconvenience.
Canada Post told us that your order was delivered to you on June 17. We will follow up with Canada Post accordingly.
We also left a message for you via phone and sent you an email as well regarding your order.
We look forward to your response to our email.