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iLookGlassesReviews 920

4.8

From the business


ilookglasses.ca
Surrey, British Columbia, Canada
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iLookGlasses Reviews Summary

iLookGlasses has a rating of 4.8 stars from 920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 12th among Eyeglasses sites.

service
72
value
5
shipping
5
quality
840
This company responds to reviews on average within 1 day

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1,450 reviews
Canada
1 review
0 helpful votes
Follow Brigitte K.
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Belle expérience
July 25, 2024

Première expérience pour commande en ligne donc je n'avais pas bien noté tous les détails spécifiques à ma commande. Mais j'ai eu un appel me demandant ce qu'il manquait comme informations à ma demande

Date of experience: July 15, 2024
Canada
1 review
0 helpful votes
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Went well and satisfied for the most part but my prescription is complex and with my age and some minor cataract issues never happy with using progressive lenses. The new glasses are an improvement on my old glasses. My new glasses fit better because I got a smaller size that fits well. My choice of frames was questioned due to the smaller size, showing that they were concerned enough to ensure that I got the size I really wantedbefore finalizing the order.

Date of experience: July 13, 2024
Canada
2 reviews
0 helpful votes
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Great glasses at a reasonable price!
July 23, 2024

I ordered two pairs of glasses and they arrived quickly and were just what I wanted. I'm really enjoying my prescription sunglasses!

Date of experience: July 13, 2024
Canada
1 review
0 helpful votes
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Better than expected
July 23, 2024

Didn't take long before I got my prescription glasses and sunglasses. They are great quality and superb.

Date of experience: July 13, 2024
Canada
1 review
0 helpful votes
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Trustworthy
July 22, 2024

I never feel unsure about ordering. I know I will get exactly what I ordered.

Date of experience: July 12, 2024
Canada
1 review
0 helpful votes
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Incredible service
July 22, 2024

Ilook noticed that I had ordered a frame that was smaller than past purchases. They thankfully contacted me and assisted me to correct my order.

Date of experience: July 12, 2024
Canada
1 review
0 helpful votes
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Très satisfait
July 19, 2024

Je suis très satisfait de mon expérience. Bon produit, excellent service.

Date of experience: July 9, 2024
Canada
1 review
0 helpful votes
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Aucun regret d'achat
July 14, 2024

C'était ma 1ère fois à acheter en ligne une paire de lunettes. En magasin c'est devenu tellement cher juste pour une monture et la majorité sont de marques (ce qui ne m'intéresse pas)
Par contre sur IlookGlasses, non seulement il y a une variété de choix de montures pas cher, simple pour tout goût et même la protection en vaut la peine. La possibilité de prendre une photo de soi pour "tester", le retour gratuit avant 30 jours et un arrivage rapide m'ont permi de faire mon choix d'acheter sur le site. Au final, je n'ai aucun regret!Pour le coût de 2 paires de lunettes avec ma prescription sur le site que je suis super satisfaite, j'aurais jamais eu cela dans un magasin standard! Merci encore pour la qualité, l'efficacité, la simplicité et le prix pas cher!

Date of experience: July 4, 2024
Canada
1 review
0 helpful votes
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Awesome
July 14, 2024

This is the only place I come to get my prescription glasses. Great products, great prices and great service.

Date of experience: July 4, 2024
Canada
1 review
0 helpful votes
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Perfect
July 12, 2024
Updated review

Excellent service, good quality glasses, and great prices.

Date of experience: July 2, 2024

Great Company
July 25, 2023
Previous review

Excellent product, great price and great service. Thank you.

Date of experience: July 25, 2023
Canada
1 review
0 helpful votes
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Quick service, large selection
July 11, 2024

Ilook has great customer service as a returning customer a review of previous prescriptions was completed and changes were confirmed. Lots of glasses to choose from and the pricing is excellent

Date of experience: July 1, 2024
Canada
1 review
0 helpful votes
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Satisfied
July 8, 2024

The glasses were exactly as I ordered and a perfect fit. Thank you.

Date of experience: June 28, 2024
California
1 review
0 helpful votes
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Pleasantly Surprised
July 8, 2024

So easy and so many to choose from!
They arrived in less then two weeks and I can actually see better then with my prescription glasses I paid $$$ for.
I have already told family and friends this is the way to go!

Date of experience: June 28, 2024
Canada
1 review
0 helpful votes
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According to the shipping site, it says it was delivered but I never received them.
Im not sure what to do - its upsetting to pay for something and not receive it.

Date of experience: June 28, 2024
Zoey D. iLookGlasses Rep
over a year old

Thank you for reaching out.
We sincerely apologize for the inconvenience.
Canada Post told us that your order was delivered to you on June 17. We will follow up with Canada Post accordingly.
We also left a message for you via phone and sent you an email as well regarding your order.
We look forward to your response to our email.

Canada
1 review
0 helpful votes
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Pleased
July 7, 2024

Chat response was very quick and answered my questions promptly. Glasses are nice, prescription is OK. As with any online order I find the lens' to be not great quality, but you get what you pay for and these glasses are much less expensive than my daily glasses. I bought these to have transitions and to wear hiking, kayaking etc. Happy for the price!

Date of experience: June 27, 2024
Canada
1 review
0 helpful votes
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Order from you all the time. Love the discounts and service. Great company!
ALWAYS pleased!

Date of experience: June 25, 2024

Love buying my glasses from you Great customer service and great prices

Date of experience: July 17, 2023
Canada
1 review
0 helpful votes
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Transaction was very smooth
July 5, 2024

Was able to view glass with no issues and able to try on. No issues

Date of experience: June 25, 2024
Canada
1 review
0 helpful votes
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Fast efficient economical!
July 4, 2024
Updated review

Excellent! Fast, efficient, economical, great variety of products

Date of experience: June 24, 2024

Good site thank you
February 13, 2024
Previous review

Good site thank you

Date of experience: February 13, 2024
Canada
1 review
0 helpful votes
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Very simple
July 4, 2024

AS stated very simple and smooth ordering process. I enjoyed the experience and the ease of ordering glasses for the first time.

Date of experience: June 24, 2024
Canada
2 reviews
0 helpful votes
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Overpriced
July 3, 2024
Updated review

Good reading glasses. Still expensive for what you get. Not happy with the color of the last order. It shows them as a soft pink online but are actually much darker. Not flattering on me all.
I have ordered several times from this company but I won't be back.

Date of experience: June 23, 2024

Best reading glasses available
May 21, 2024
Previous review

Best reading glasses available.

Date of experience: May 11, 2024