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iLookGlassesReviews 920

4.8

From the business


ilookglasses.ca
Surrey, British Columbia, Canada
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iLookGlasses Reviews Summary

iLookGlasses has a rating of 4.8 stars from 920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 12th among Eyeglasses sites.

service
72
value
5
shipping
5
quality
840
This company responds to reviews on average within 1 day

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1,450 reviews
Canada
1 review
0 helpful votes
Follow Connie H.
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Great service and great product.
September 30, 2024

I have ordered over 6 frames and prescription lenses and every time I am surprised at how quickly they come and I have been extremely happy with my purchase. I highly recommend iLook.

Date of experience: September 20, 2024
Canada
1 review
2 helpful votes
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Good glasses, reasonable price.
September 12, 2024

I ordered two pairs of glasses which arrived within a reasonable amount of time. The technicians contacted me to verify my prescription to confirm it as it's rather strong. The glasses look nice and fit quite well

Date of experience: September 2, 2024
Canada
1 review
1 helpful vote
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Great glasses
September 12, 2024

Ordering was very easy and liked the ability to try on to see how they look before ordering. Sunglasses and glasses are fabulous.

Date of experience: September 2, 2024
Canada
1 review
0 helpful votes
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All contact was good and was kept in touch with everything that was happening, my glasses arrived and time and good quality product. Liked that i was purchasing from a Canadian company and the whole experience and the price was good in Canadian dollars.

Date of experience: September 1, 2024
Canada
1 review
0 helpful votes
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The best I have had in a long time.
September 10, 2024
Updated review

I am glad I found iLookGlasses that custom made these for my need. Thank you!

Date of experience: August 31, 2024

Good lookin.
December 12, 2023
Previous review

So far so good. I like the style and the price on fixed you save where you can.

Date of experience: December 12, 2023
Canada
1 review
0 helpful votes
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Great service
September 9, 2024
Updated review

Need to exchange one pair of the two I ordered and the process was very quick & easy.

Date of experience: August 30, 2024

Good selection
June 17, 2023
Previous review

Good selection

Date of experience: June 17, 2023
Canada
1 review
0 helpful votes
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Nice Glasses, fast delivery
September 9, 2024

There are lots of glasses to choose from and the delivery was quite quick. This is the 3rd or 4th time I have ordered from iLookGlasses, I will continue to purchase from here and recommend to all my friends.

Date of experience: August 30, 2024
Canada
1 review
0 helpful votes
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Two great pairs of vision glasses
September 9, 2024

Wonderful site to get prescription eye wear at an affordable price.

Date of experience: August 30, 2024
Canada
2 reviews
1 helpful vote
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Fast delivery and great value
September 9, 2024

I bought 2 pairs and the fit was perfect! I did not need any adjustments. The came so quickly! I ordered on a Sunday and got them on Thursday! I appreciate that they emailed on the Monday to confirm the measurements. This was a 12/10 experience!

Date of experience: August 30, 2024
Canada
1 review
0 helpful votes
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Fit as ordered
September 9, 2024

The agent was very knowledgeable and helpful. Will use this again.

Date of experience: August 30, 2024
Canada
1 review
0 helpful votes
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Lots of options of different styles of frames, very reasonable prices!

Date of experience: August 30, 2024
Canada
1 review
0 helpful votes
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Great glasses
September 9, 2024
Updated review

I was a bit nervous about buying progressive lenses over the intenet. But my glasses are perfect.The frames for well, and the lenses were exact. Very happy with my purchase.

Date of experience: August 30, 2024

No thankyou
August 18, 2024
Previous review

No thankyou.

Date of experience: August 8, 2024
Canada
1 review
0 helpful votes
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Affordable compliments
September 9, 2024
Updated review

I receive more compliments for my affordable glasses than I ever had with bigger labels.

Date of experience: August 30, 2024

Easy to make glasses choices
November 4, 2023
Previous review

Easy to make glasses choices. I receive compliments.

Date of experience: November 4, 2023
Canada
1 review
0 helpful votes
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Great selection, great price!
September 9, 2024

Easy site to navigate. Great value and great product. Was looking for a specific style of frame and the one I liked was on sale! Win win!

Date of experience: August 30, 2024
California
1 review
0 helpful votes
Follow Priyajeetsinh J.
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I ordered two different frame but it looks like the similar frame. Worst is sun glass, i can hardly open the frame and close it, cheap material. Customer experience is good as I was able to get answers to my questions via email and someone also reached out to make sure about my prescription as compared to last one they had.

Date of experience: August 24, 2024
Zoey D. — iLookGlasses Rep
11 months ago

Thank you for your comments. Your words are important to us as we continue to develop & improve our products/services.
Regarding your sunglasses, those frames that you select for sunglasses are certainly sturdy. But if you want you may exchange them with different frames. We will send you an email so that we can talk more about it.

Canada
1 review
0 helpful votes
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Fast turn around, Attentive Cust.Svc
September 2, 2024

Fast turnaround
Customer service on point to clarify details with quick response time.

Date of experience: August 23, 2024
Canada
1 review
0 helpful votes
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Great product great service
September 2, 2024

I have ordered from the site multiple times without disappointment. The service is great, they even called to confirm a prescription change before starting the order. The products received are high quality. They ship quickly and package well. I will order again and highly recommend.

Date of experience: August 23, 2024
Canada
1 review
0 helpful votes
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On line service that works
September 1, 2024

Fast, efficient and worked out the way it should. Ordering for all my friends that aren't internet savy.

Date of experience: August 22, 2024
Canada
1 review
0 helpful votes
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Distance Sunglasses
September 1, 2024
Updated review

My wife's sunglasses helped with her distance viewing although slightly darker than what she had expected. Other than that she is very pleased with her purchase.

Date of experience: August 22, 2024

Always enjoy shopping with Ilookglasses since the process...
November 27, 2023
Previous review

Always enjoy shopping with Ilookglasses since the process is clear to ensure accuracy

Date of experience: November 27, 2023
Canada
2 reviews
0 helpful votes
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Meh
September 1, 2024

Your service is excellent - the end product is sort of okay; I just can't keep them on all the time which was the idea. They just aren't perfect. I don't blame you, it is probably my fault because I didn't get something right -

Date of experience: August 22, 2024
Zoey D. — iLookGlasses Rep
11 months ago

Thank you for your feedback.
If you want, you may certainly exchange them, we are more than happy to assist!
We will send you an email so that we can talk more about it.