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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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You guys are nothing short of amazing. Love the products and the customer service. I've even turned my sister on to you. And she loves it. With a coupon she will buy more make up!
I have never dealt with a more responsive company! They are great! I absolutely love the products too!
Made our day!
I've used a few different products and Iike them all! I love the packaging and application of the products.
Bet you look fab in it!
I ordered the eye concealer. For me, the product didn't work, it was terrible. Thin and watery with no coverage at all. Company sent me voucher for another item. Well, don't ya know, I forgot to enter that coupon at check out. (I know, stupid of me to try another item when the first one was sub par). I immediately emailed customer service to either apply the coupon, or cancel the other. Nothing but a song and dance. They don't do either. Yeah. Stay away.
I've gotten several products from this company and my favorite is the concealer. I'm now going to try other makeup and skin care products because the quality is good. I think the prices are fair for the products because they are high quality and convenient to try before you buy if you aren't satisfied!
This made our day!
Great customer service and easy ordering
I will order again
You have great taste
Never received my products and I was not able to reach anyone to find out why
I wish I was able to find a chat on the web site...I love my foundation, I wanted to inquire if I could keep my shade and make it slightly "Warmer" in the tone, I feel it is too milky for me, Love the lightness and coverage, but I was not able to do that before I re-ordered, It looks great at the moment because I add a little something to it, BUT an Expert chat on the web would be great...This is by far the best foundation in a long time! Thank you!
Hi Pamela,
You can always contact customerservice@ilmakiage.com and they will be able to help you there.
I received the wrong matching shade. Definitely too light!
Love the makeup. I always get compliments on my makeup. I am not one to do a lot of makeup but the coverage is perfect. I love the finishing powder. I never have to reapply all day. I love the boxes that the makeup arrives in, it makes me feel special. That extra effort goes a long way.
LOVE hearing this!
I love IL Makiage's $#*! I am flawless concealer. I ahve tried so many from Nars, bobby brown, Dior etc... but nothing has matched the way this product matches and just naturally blends on your skin color. Highly Recommended.
You have great taste
I'm very pleased with customer service. I had a problem with color of my foundation. I sent customer service an email and I heard right back from them. They are sending a new product. Customer service when above and beyond to help me.
Hope the next shade is better!
I adore how the "Woke up like this" foundation simply erases my multiple flaws instantly, without looking heavy or cakey.
Bet you look fab in it!
Products are great and I don't get a lot of junk emails
I am very much a trial and error person and they have the best return policy
I keep coming back to this concealer. It is great especially under under the eyes. I am 51 and it is hard to find a concealer that brightens the area under the eyes and not go into every line and wrinkle. The purchase process is simple and I like the $15 off. I would really like an option of a small sample of your products. For example I would Ike to try your primer but don't want to buy the whole bottle without trying it first. I don't want the hassle of returning something if it will not work for me. Thanks.
It was easy and I liked getting the discount. Good experience
I have been wearing II Makiage lashes for a long time and I love them. They are the best!. Highly recommended!
Fast and professional customer service. Great products also.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
LOVE hearing this!