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Il MakiageReviews 2,211

3.9

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
92
quality
90
This company responds to reviews on average within 8 days

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Arizona
1 review
0 helpful votes
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It's gone already
February 23, 2023

I use one pump of foundation a day. I have not even had the makeup for an entire month. The first week it asrrived I didn't use it so I could go through my current foundation. So I would say I have used it for about 14-16 days total. The makeup is already running out. I hope the different bottle that I ordered this time lasts longer. If not I will not be re-ordering for a third time.

Date of experience: January 24, 2023
California
1 review
0 helpful votes
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Quiz
February 22, 2023

I've taken the quiz several times and ended up with the wrong shade each time. I even purchased the shade that was suggested and it was not the right shade and now I'm stuck with a foundation and concealer that is not my shade.

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 23, 2023
Florida
1 review
1 helpful vote
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I have purchased a lot of foundations, Mac, Dior, Chanel, and la prairie. You name it, however; none of those foundations compare to IL Makiage.

I have never experienced a great foundation like this one. It's full coverage and covers all hyperpigmentation, moles, spots, etc. The color matches the skin and stays on all day.

At times I forgot if I had makeup on.

I don't regret this investment at all.

Keep up the excellent work.

Date of experience: January 23, 2023
Sweden
1 review
0 helpful votes
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Happy customer
January 23, 2023

Very helpful very accommodating they go above and beyond to make your experience a great one

Date of experience: January 23, 2023
Texas
2 reviews
0 helpful votes
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No reward
February 21, 2023

I had a 15% off discount code. I ordered my concealer as a subscription in which I was to receive 10% off the current order and free shipping. The 10% calculated and the 15% registered until checkout completion.

Date of experience: January 22, 2023
Illinois
1 review
0 helpful votes
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New
February 21, 2023

Excited and hopeful for the claimed and reviewed positive results

Date of experience: January 22, 2023
Wisconsin
1 review
0 helpful votes
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Hopeful
January 22, 2023

Took the foundation test and will now be waiting for my samples to arrive

Date of experience: January 22, 2023
North Carolina
1 review
0 helpful votes
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Very Yellow
February 21, 2023

After party 100 is bit too yellow on my skin. Might need to go a bit less yellow

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 22, 2023
Arkansas
2 reviews
0 helpful votes
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Very satisfying, very pleased, I will order from here again and tell everyone I know about it

Date of experience: January 22, 2023
California
1 review
0 helpful votes
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Picking Your Shade is Easy
January 21, 2023

The site is easy to use. Picking my foundation shade was simple but thorough. Hoping it turns out well when my product arrives

Date of experience: January 21, 2023
New Jersey
1 review
0 helpful votes
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Great Foundation
January 21, 2023

I liked how I got to try before purchasing my foundation. Color match quiz was helpful

Date of experience: January 21, 2023
Utah
1 review
0 helpful votes
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Obsessed!
January 20, 2023

Best makeup I have ever used! I have tried so many different kinds and this one makes me feel covered and beautiful!

Date of experience: January 20, 2023
California
2 reviews
0 helpful votes
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Discount sent right after purchase?
February 19, 2023

I am excited to try out the new Power lift plumping cream! But…right after I placed my order, you sent me a coupon to try the cream for 20% off. That was kind of frustrating, since I am trying this out for the first time. I hope I like it….I will review after I try the product.

Date of experience: January 20, 2023
New York
1 review
8 helpful votes
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Starting to believe it's a scam
February 19, 2023

The first time I ordered from them, they sent me an empty box. I emailed them and they resent me a new box with the product in it and told me I have 14 days to return it or I will get charged. I returned it within 5 days using the label they issued when I emailed them that I want to return it and 10 days later they charged my credit card. They will respond to your emails to offer you coupons or egift cards but won't respond when you're asking for your refund. Meanwhile it states in their automated emails that they will respond within 24 hours/7 days a week, it's been 48 hours since I emailed them about my refund. I'm sorry but I honestly believe this company is a scam.

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2023
Texas
1 review
12 helpful votes
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I order their full coverage makeup and followed instructions properly -2 full pumps, apply with a good quality brush, etc, etc. but this product didn't cover skin imperfections or dark spots related to mature skin, I am giving it 3 stars though because it does look natural, it does the job of a bb cream or tinted moisturizer but nothing else. It might be great for youthful skin but this product is not formulated for mature skin. If you're 40+ I don't recommend this.

Date of experience: January 20, 2023
California
1 review
0 helpful votes
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Fabulous makeup!
January 20, 2023

Love this makeup. Makeup lasts along time. Will continue to purchase in the future!

Date of experience: January 20, 2023
Michigan
1 review
0 helpful votes
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Order processes
January 20, 2023

The quiz was easy and hopefully my recommended shade is spot on. Excited to try the product.

Date of experience: January 20, 2023
Oklahoma
1 review
0 helpful votes
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Do not like
February 18, 2023

Doesn't match and it cakes! It doesn't blotches and I'm very unhappy with this foundation

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 19, 2023
Texas
1 review
0 helpful votes
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Love the products
January 19, 2023

I just started wearing il Makiage last year, and I love it! They make it easy to match my color, and the foundation and concealer are perfect! Not too heavy but cover enough to look flawless.

Date of experience: January 19, 2023
California
1 review
1 helpful vote
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Great service but very expensive
February 17, 2023

Service is great they sent me a gift card because they got my shade wrong that was very nice but everything is super expensive! Not happy with the prices at all if it was cheaper I would definitely shop here

Date of experience: January 18, 2023