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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I use one pump of foundation a day. I have not even had the makeup for an entire month. The first week it asrrived I didn't use it so I could go through my current foundation. So I would say I have used it for about 14-16 days total. The makeup is already running out. I hope the different bottle that I ordered this time lasts longer. If not I will not be re-ordering for a third time.
I've taken the quiz several times and ended up with the wrong shade each time. I even purchased the shade that was suggested and it was not the right shade and now I'm stuck with a foundation and concealer that is not my shade.
I have purchased a lot of foundations, Mac, Dior, Chanel, and la prairie. You name it, however; none of those foundations compare to IL Makiage.
I have never experienced a great foundation like this one. It's full coverage and covers all hyperpigmentation, moles, spots, etc. The color matches the skin and stays on all day.
At times I forgot if I had makeup on.
I don't regret this investment at all.
Keep up the excellent work.
Very helpful very accommodating they go above and beyond to make your experience a great one
I had a 15% off discount code. I ordered my concealer as a subscription in which I was to receive 10% off the current order and free shipping. The 10% calculated and the 15% registered until checkout completion.
After party 100 is bit too yellow on my skin. Might need to go a bit less yellow
Very satisfying, very pleased, I will order from here again and tell everyone I know about it
The site is easy to use. Picking my foundation shade was simple but thorough. Hoping it turns out well when my product arrives
I liked how I got to try before purchasing my foundation. Color match quiz was helpful
Best makeup I have ever used! I have tried so many different kinds and this one makes me feel covered and beautiful!
I am excited to try out the new Power lift plumping cream! But…right after I placed my order, you sent me a coupon to try the cream for 20% off. That was kind of frustrating, since I am trying this out for the first time. I hope I like it….I will review after I try the product.
The first time I ordered from them, they sent me an empty box. I emailed them and they resent me a new box with the product in it and told me I have 14 days to return it or I will get charged. I returned it within 5 days using the label they issued when I emailed them that I want to return it and 10 days later they charged my credit card. They will respond to your emails to offer you coupons or egift cards but won't respond when you're asking for your refund. Meanwhile it states in their automated emails that they will respond within 24 hours/7 days a week, it's been 48 hours since I emailed them about my refund. I'm sorry but I honestly believe this company is a scam.
I order their full coverage makeup and followed instructions properly -2 full pumps, apply with a good quality brush, etc, etc. but this product didn't cover skin imperfections or dark spots related to mature skin, I am giving it 3 stars though because it does look natural, it does the job of a bb cream or tinted moisturizer but nothing else. It might be great for youthful skin but this product is not formulated for mature skin. If you're 40+ I don't recommend this.
Love this makeup. Makeup lasts along time. Will continue to purchase in the future!
The quiz was easy and hopefully my recommended shade is spot on. Excited to try the product.
Doesn't match and it cakes! It doesn't blotches and I'm very unhappy with this foundation
I just started wearing il Makiage last year, and I love it! They make it easy to match my color, and the foundation and concealer are perfect! Not too heavy but cover enough to look flawless.
Service is great they sent me a gift card because they got my shade wrong that was very nice but everything is super expensive! Not happy with the prices at all if it was cheaper I would definitely shop here
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.