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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I tried after the party foundation shade 40. It could not have been more perfect match for me. I'm 60 over age range,so I wanted to cover hyper pigmentation spots. This did that effortlessly. I used the brush to apply. Only needed tiny Amount. Really just a dab to do my entire face. This has never been the case with other foundations I've used. My face looks flawless but not mask like. I applied over my own primer. I have had it on all day long and my makeup is still perfect even around my mouth area. I'm going to go back for primer and concealer,maybe mascara. Highly recommend the after party foundation.
Was very easy to go through the choices that identify your skin tone and color.
Each choice was well explained.
I'm so impressed with the accuracy of the foundation color matching process and the product is incredible! I am 62 years old and for a few years now, have been trying and discarding foundations that just don't work with more mature skin. Thanks to menopause, I have occasional breakouts and broken capillaries and reddish skin tone (I'm fair skinned to begin with). This foundation covers it all, easily! And it doesn't enhance the fine lines and wrinkles, another plus. Highly recommend.
Unfortunately my bottle was broken at the neck so I have to send it back. I also picked my shade too light. I did try the foundation and I did like it.
I love the products and especially the foundation!
When they emailed that I had a rebate about to expire, I wish they would have included the history of products I had already bought - I'm hoping I chose the correct shade...
I like Il Makiage products enough that I want to continue buying them, but some of the runaround I've gotten from customer service has me frustrated to the point that I am now debating entirely cancelling my subscription and discontinuing my loyalty to the brand.
I have tried a few days so far. I have roascea, and it did not cover very good. The cap was broken when it arrived, so I had to use the stick part to apply. Was kind of disappointing. I found that you have to use a primer for sure for best coverage. Not sure if I will purchase again.
Everything was smooth and easy to manage I do recommend
You are letting me purchase the foundation for just shipping cost. If I like it, you will charge me for the product. I agreed to this. I had to go through three pages of skip this because you wanted me to by a brush, primer and anything else you may sell. Why would I do that before I discovered if I liked the initial product? I also signed up for texts regarding delivery of the product. I placed the order 45 minutes ago. I have already received two texts, all pushing your product. Nothing about delivery! Hope I don't regret this!
I don't like the web page put I love the products amazing
Always a great easy experience. I love the flawless foundation
I have ordered many products over the past year and I've been very pleased. Some of the "free gifts" I've received have now turned into regular purchases. Great customer service. Definitely happy to have found you!
I always amazed at how accurate Il Makiage is with my make up. I was so skeptical that in 90 secs, I would be happy with the result. Well, I just used the new foundation and concealer- I am so happy with the result! I had a great shade of foundation from Il Makiage before, but for the winter it was a little dark. It's perfect for summer. So I did the test again - and it's 2 for 2! So I have 2 perfect foundations shades ( 60 & 35) for all year. Well done! Thank you so much
The check out process with the subscriptions is not the best. If I wanted a subscription on the product I would have signed up for it at the beginning. I understand a follow up just in case but 4 follow up is annoying.
I have been using IL Makiage for the past 3yrs and let me tell I'm was sold from the first item I ordered ( I woke up like this foundation) it blended so well that I went back and ordered more products which was the primer and some lip liner but you all this primer I promise you will leave your skin feeling better then a babies bottom
Don't buy anything from this place. Careful. Once you provide ur credit card to them. Has no way to remove it from the account. I've sent more than 5 emails to complain and answered me. Has no way to cancel the account as well. They will stole money from ur credit card. And they will force us with auto-replenishment. Don't Buy from Il makiage.
I have been a customer for almost a year now.
I love the fact you can try out their products before purchasing them. I love their makeup and every product I ordered.
I love the product! I haven't received my auto ship yet but was already charge on 1-12-23 for it and it's February 2 nd today
Your models make your product seem very smooth and creamy. I found it to be light, however I found it was powdery and not creamy. After I applied it I felt like my skin looked fake as though I put powder on top of my foundation. It drew attention to the larger pores I have on my chin and the color was a little too light.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.