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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Try before you buy! They let you try it for 14 days for the price of shipping. They will put a temporary hold for the full amount but that will drop off after a few days. (Ill be keeping mine)
shipping was relatively quick - although not two day prime lol
smell - it has a slight smell to it that initially made me think I wouldn't want to keep it. After the 2nd use it didn't bother me.
Coverage - full coverage look without being or feeling thick & cake like.
Color/shade - the quiz matched me perfect but I know thats hit or miss, but see comment about customer service as that should help with swapping!
Settles - after it sets it doesn't "settle into fine lines & wrinkles
price - average to good for the amount
customer service - response time was quick
Love the one I have the colour is spot on. I'm looking forward to getting the concealer
Not the best experience, I received used products, like someone has picked in
Love the products! The only thing I would like to request is to please stop sending me free eyeliners please. I have a lot now and don't know what to do with them and don't want to be wasteful.
It was very easy to get my results so I know what my exact shade would be for the foundation
Love all the products I received, so far. I plan to come back to their website and try some new items!
At first, I was skeptical about it, but I love the foundation and how it matches my skin tone.
The product as exactly as promi, and if not for you they are have the best people to work with you to get you the right product for you.
Thank you.
The site is not user-friendly. I do almost all shopping online and this is way too many questions, canned answers don't address all possible answers...add others or write-ins. Allow changes to the cart at any stage in order. Show FULL shopping store up top to place multiple orders with ease. Just did not like the flow of the ordering system!
Just ordered my 1st bottle hope it matches my skin ordered the concealer too. Great website easy and quick the questions were precise.
Found my shade and signed up to try the product but it automatically set me up for auto replenish I don't even know if I like the product yet.
No place for discount code or to review of my order when paying directly via PayPal
I would have liked to review my cart before automatically charging my PayPal account. I emailed customer service to apply my discount code for first time purchase. Looking forward to receiving tanning foam.
Thank you
I'm worried that the color won't match. I am so allergic to things, so I am hesitant. The model looked great. Do you have to set with powder or just wear by itself?
Is it lightweight?
Purchase was great as is website but the color is too yellow on my skin
Everything I have bought from here is amazing Id rather pay more for exactly what I want instead of 15 things and maybe kinda get what I want. I have got more compliments then I have ever got wearing any other makeup!
The questions were easy to answer but it seemed like some of the pictures seemed to repeat and I am not really sure if I matched my skin tone
Worry free shopping knowing if the product doesn't work for me and an easy-to-navigate website make shopping with Il Makiage a dream!
I AM OBSESSED. I was sceptical that it would have worked through a quiz but I am in love. I have never liked wearing foundation because I had not found the right one. The Il Makiage advertising convinced me to try it and now I have a foundation I can use to feel confident. Thank you xox
My autoreplenish has failed 3 times, despite there being no issue with either of the cards I used. I contacted customer service, twice, and it says there will be a response in 24 hours but there was not. 4 days later I got a message telling me how to use update my autoreplenish, which was useless, as this was not the issue, the issue was their system. I've now had to cancel the autoreplenish and order the items normally but this is considerably more money than using autoreplenish.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members