Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
I haven't received my order yet, but I was disappointed that it wasn't marked as USD in the pricing. Typically that is done on sites so when it settled on my card I was surprised to see the increase in the price.Ive ordered from here at couple years ago and I don't recall having this same experience.
The order came quick and is working so far. Glad I purchased it.
Although I love the products, the website is horrible. I kept upping the number of the product I wanted. It happened 4 times. The aggressive push at the end to add products is awful.
I almost canceled my order because the site upsells you so much. No, I don't want a subscription and I've told you that 9 times already.
This was an easy and quick transaction.
I feel confident in the recommendation and I hope the product is as amazing as it seems to be.
I wanted to use my discount codes they kept saying they weren't correct when they were. Now I have more discount codes and cannot even apply them. I'm so disgusted this is very unprofessional and I can't even cancel the order to try and use the "new" discounts codes to see if they work because I will Never use your company again because of this SCAM
I asked my husband to help me with deciding colors, etc. It was fun with him. The picture was scary! Must have been the light! Seems like it should be accurate. I'm excited to see.
Ordering and receiving went well. The color match is pretty good, but I realize I do not like the matte finish. I want more glow. I would like to return the product. I wish it had worked.
Thank you
I have autoreplinish set up and have prepaid for my products. After many attempts to get ahold of IL Makiage with no response, I had not choice but to purchase my products as a separate order and pay again for items that were already prepaid. Absolutely horrible customer service.
If the color matches I will be happy. Seems dark but I am excited to try it
I saw this foundation on Instagram and the coverage looked excellent. I answered the questions and I was given a color and will await its arrival. The questions were well defined and appropriate for my review.
I will soon see if the color after answering the questions is perfect for me.
Desagradable
Compré dos artículos y me cobraron otro adicional sin mi permiso
Me cobraron un labial que yo no he pedido
Resumen del Pedido Adicional
PEDIDO # *******-U Eso lo cobran auctomstico y no está bien lo que hace el sistema
Mi primera esperiencia y muy desagradable
Was happy to get notified about new facial product.
For the very first time, I ordered the foundation after completing the questionnaire. The color is actually perfect. When it's summertime of course I will need to go a little bit darker but for now it's great. I think next time I will consider getting more coverage. This one is very sheer but complementary in its appearance.
I've loved everything I've purchased from Il Makiage and their site is great. They offer awesome discounts on their products as well as free gifts with your orders.
I was not aware I was adding extra products. I thought I was getting a discount on my original order.
I use many of the IL Makiage products and they stand to their word. My favorite so far is the Power Redo cream.
I was excited to get it, it did not work as described. Disappointing.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sharon! We are sorry you haven’t found the right match. We always recommend yo contact our customer service team within the trial' return or exchange period. If you send an email to customerservice@ilmakiage. Com they will be happy to look into your options for you.