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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I still have not received the product. It states it was delivered but there is nothing in my mail box.
Love every product I have bought Always satisfied! Never disappointed. Delivery is always quick and accurate.
I love the product. I only got the wrong shade but they replaced it for another 14day trial. Awesome
When I receive the reorder email, I want to be able to go directly to the product and reorder or change the shade depending on the season. The reorder link took me back to the original process of helping me select a shade by going through all the questions again. I love the product, just looking for simplify when reordering. Thank you.
Best foundation on the market and I have tried them all. Easy to color match with their color match quiz. Foundation goes on smoothly and stays in place throughout the day.
My order was processed quickly. I not only love their makeup but love how fast I can have my order placed
Love this foundation! I had forgotten the winter color I had previously purchased so I took the quiz and it gave me the same perfect shade I had previously used. (Found my old bottle afterwards) excellent lightweight/yet flawless coverage
I just received my products today. I did not think this would match me. Matches perfect. I don't understand how they did it but great product and perfect match!
I have been using this primer for a year or more and I can't believe the difference it makes! I can't put on make up with out it. Fact is I can't not put it on even if I don't we're make up! It's so soft and smooth and leaves your face feeling like silk. So my message is buy it! You will not regret your purchase!
Hi Norma! Our website was developed by makeup pros & experts to give you flawless results with an optimal customer experience. But we’re always trying to outdo ourselves, so we’ll take your feedback to our product development team. Please shoot us a note at customerservice@ilmakiage.com if you have any questions.
I love what I order from IL Makiage! The mascara is amazing! I recommend everyone to try it. I've also tried the concealer which was a perfect match and finally covered my dark under eye circles. I can't wait to find my perfect match foundation and try the lip products! And they have skin care products!
Really fun to take the quiz to find my makeup shade! Can't wait for it to arrive!
After I found out the make up did not fit i contacted customer service and s wonderful lady set me up with another bottle to try and low and behold it fit. I'm one happy customer
My experience with Il Makiage has been terrific. All products I have tried so far are fabulous. Customer service is wonderful. Thank you!
My skin: combination, acne prone, acne spots, hyperpigmention, some fine lines, prominent laugh lines.
My experience: the shade match was unbelievable! Exact undertone and color, just by filling out the online quiz. The foundation is so lightweight that even after two pumps I dint feel anything on my skin, same after a full day wear.
Did not settle into my laugh lines (unbelievable again).
I really really wanted it to be my holy grail but the finish was patchy. I wore it a day after exfoliation, on well moisturized skin (tatcha dewy skin cream) and with tatcha silk canvas primer. It was patchy everywhere.
I tried it on three different occasions with different moisturizers and primers, making sure all are water based, tried using both beauty blender and foundation brush but nothing made it look smooth. Builds up to a medium coverage but remains patchy. From far apart the skin looks like skin but upclose it is a mess and I'm not okay to settle for that.
Very happy with package delivery and nice products.
Good but I don't link that you keep getting the sam free gift (eyeliner) got too many... need to give other free gift. Not the same thing al the time.
Me paso un inconveniente con mi auto envío, Pero estoy muy contenta con su servicio al cliente lo resolvieron súper rápido, es excelente Gracias por toda su ayuda estoy satisfecha.
The website is very user friendly. Great descriptions and very accurate pictures of colors.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gina! We are here to help you get to the bottom of what’s going on. If your package is lost or stolen, please contact us and we will work to resolve this issue.
If your package is marked as delivered by the courier and you did not receive your product, please contact the courier to see where they left it or if there was an issue delivering your product.